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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Could not find type of fabric listed under the detail option
I never received it I never received it I never received it
Super easy to navigate the site, but I have not received my order yet.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
Colors are more muted in picture; not like the real polyester
The procedure is unacceptable have no idea if I am ever going to receive my purchase!
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.
Please note that we are a legitimate company. We are not a scam.
After checking, your order is already being dispatched.
If you have any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
Great site, pretty pictures of the clothes, but when one outfit arrived, it was too small and the top was not very nice.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I'm still waiting for a Women's top I ordered and paid for from middle of April. Which has appeared on my Credit card statement as paid on 4/17/ 2024. Please send this item so me! I did not RECEIVE IT……..
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
Very unsatisfied as I haven't received the order. Was really looking forward to it…
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your parcel has been signed for and delivered.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
The return was easy-to-use,I submitted it and printed the return label
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Received order in a timely manner & great quick resolve with customer service with an item that was unavailable.
I didn't realize that my merchandise is coming from China and I didn't get it for a month or so that's a little disappointing
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
The sliver moon on the front was what I liked, the first time I wore it, it just peeled right off so it's nothing but a cheaply made T-shirt, What a rip off!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Sizes run small. Quality was satisfactory. Shipping was fast.
The technician never called. Gave him 2
Numbers. Said he called. Never did. Problem not solved. Very dissatisfied
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected] put customer experience first and will continue to make improvements.
Team CurveDream
I tend to have thicker thighs, and these shorts allow me to be comfortable and fully attired.
I wrote to find out where my order was. To my surprise I received an email stating that the item I ordered was out of stock and would take days to restock. How does a company not know their stock! I have asked for a refund. So disappointed
Dear Customer,
We apologize for the delay in fulfilling your order and for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream
I have not received my order, and one of the 4 items I ordered was not in stock.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. After checking, your order has been refunded.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
I had ordered and what I received was not the same.
Online, it appeared I was ordering a lightweight blazer. I received an oversized, shapeless "jacket." I don't believe I will ever wear it.
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
I never received the tee shirt I bought. I would appreciate a call as to why? My home # is *******634
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
Very easy site to find and purchase things
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream