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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The ordering process was easy and the product is better than described. I love the comfort and the quality!
Poor experience overall didn't get what I wanted picture is very deceptive
Loved the look; however too tight in bust.
Wanted to give it to a friend but it was too tight for her in same area.
These leggings are not what you would expect!
The design is cute! They look amazing. When you put them on, the fabric is such that others can see through them, especially when you bend over. If there was a negative star option, I would have chosen that.
Not been kept informed in a timely manner to status of package
No proper "tracking" information
Received my order quickly unfortunately none of the items fit properly. I will be returning them.
Took a long time to receive since from China. VERY cheaply made dress. Material as thin as paper. Won't last even with hand washing.
Post office left me a note that the postage was fraudulent. I had to pay an extra $9 to get my package.
Got the Dress after 17 Days.
Poor Quality. Not a Dressy dress at all but a sun dress with a cheap topper.
Horrible experience, I cannot return my orders. They say they will give me a store credit and then when I go to use the credit offer it doesn't work and they have charged me for my full order again! All I want to do is return the items and get my money refunded.
Floral top is lovely. Longer than expected, but can tuck it in for OK look.
I ordered a dress over a month ago which has not yet arrived. I have emailed the seller but have not received a response. There has not been any communication from the seller. Beginning to think this is a scam.
Order my product May 15,2024 and still yet have not received it, but you took my money right away.
I ordered 3 items. My Visa card was charged immediately. I received zero updates on Oder— nothing. Until contacted by sitejabber, I had no clue of the status of my order for 3 weeks. Then, after responding to sitejabber, I was told one item was out of stock.
I cancelled order because the items will arrive too late for the event I wanted them for.
This is the second time you are asking me to do this. I ordered a pair of white pants that have never shown up. I cannot give you an order number, because that never showed up either. What did show up was the charge of nearly $35 on my bank statement. I hope you will be able to resolve this for me. Thank you.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Not good. Waiting for my order to arrive. Has been almost a month. Have been charged.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
No communication about when the order is coming. I ordered a duplicate order thinking I forgot to order. Still haven't received the first order because it's coming from who knows where
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Enjoyed looking at all the pretty clothes and ordering was easy.
As of this date I still have not received my merchandise and do not know where it is as I've been told 2 different tracking numberrs
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"