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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Size way too small. Made for tiny people. Ordered one larger size than normal and still way too small. Fabric seems nice
Just hoping size accurate and product as shown.
The dress was completely different from what was pictured on the website. The material was very cheap and a grey color instead of white. The return policy is very complicated also. Never again will I order from this company.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Very disappointed on my order, size was way out. The finish on the garment was very bad, as a result it's unwearable and gone in the bin. Would be very wary of ordering any more garments if this is the standard of your products.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
I will differently order again, knowing the clothing runs small I would strongly suggest to go one size up.
Never received my package. Not legit… do not trust this company!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Very poor quality. I couldn't send it back quick enough! Only hope I get my money back. Pictures looked very elegant but actual dress so cheap looking. Unfinished seams, loose threads disappointing
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Hopefully sizes are as advertised I need to return one item and I haven't figured out how. Please help
There has been no further communication and no customer service
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Items arrived as ordered---prints were great---specs were as described----
I never received my order. Nothing was delivered
I will not be making any more internet orders with this company
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Not an easy return policy. I'm awaiting a response. I shipped both dresses back last week
I received several emails from CurveDream. The first said 2 of the 3 items I ordered were out of stock. The next email sent the link to a tracking number, but the link just gave error messages. The next email said all my items were out of stock. Then a package arrived, containing one of the items.
The dresses look very different from the ones I received. Cheap material and not well made, very disappointing
Quality of clothing horrible feels like plastic no answer from customer service 😕
Good response time. Very Satisfied with my sweater choice.
I needed to return an item for another size - Customer service was very helpful.
My top fits perfectly. I love it and will order more. These are my kind of clothes. What a find!
Advertise clothes as 100% cotton. Clothes arrive - 100% polyester. They offer a pittance as "compensation" or demand the cutomer pays for tracked return postage - for mote than you paid for the garment. This scam needs criminal prosecution, they are reaming thousands off unsuspecting customers.
I liked my products however one item was not true to size, not sure how to return
Very poor quality material. Sizing was way off. Many attempts to return and was always given a 1/2 price offer on my items. I did manage to get an address to return. Which I have. At my expense! Still no refund and no follow up. Very disappointing and frustrating. Will no recommend or use your site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"