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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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User friendly site with good quality clothing, and good delivery times.
I ordered a size XL. Both were not true to size; the bottoms waistline was much too small. Also, they are petite size in length. As far as quality, they are overpriced. I'm returning them.
Quite the selection and easy for ordering and paying. I was very pleased with the pants I ordered and they look good. They were the same as in the picture and arrived on time.
Very easy to purchase from them. Selection is fantastic, several colors for almost each item.
I will never buy from you again product is like a pajama bottom wanting to return and u want a $1
I will find a way to report you for not returning
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
I ordered two dresses. One was described as metallic, and the picture in the catalogue showed a dress with blue and green sequins. The dress I received was a slip with a picture of sequins on it. So disappointing!
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Shopping was easy but the dress I ordered was ugly and cheap. I know you guys play games with returns, so I didn't bother. Went in the trash. You're just a scam operation. Won't fall for it again.
The site was great, and the clothing looked beautiful. I was looking forward to wearing the six blouses that I had purchased. The sizing is not accurate or consistent, and the shipping took almost a whole month and I still am missing two of the blouses...which I really don't think they're going to fit. Sizing is wildly off. Very disappointed.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
There are several issues - the item took very long to arrive and, when it did, I was quite disappointed. The item was NOT what was portrayed in the ad, both in quality and in size. I am actually unable to use the item. I requested a refund, received two different offers to keep the top, and settled on the second one. Honestly, it would have cost just as much for me to pay the original shipping and return shipping. I am now waiting to see if the partial refund I was offered will be credited in a timely manner.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The garments are poorly made. Not worth the money. Returning is also not easy. I ended up taking a $24 refund on a $93 purchase.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Paid the exta money to receive order within 10 business days. This time frame came and went all the while the only info was that a label was created and awaiting shipment. I emailed customer service and to my surprise they responded almost immediately and gave me new dates for delivery. Received my order within the new delivery date and love everything that I purchased.
The dress did NOT look like the photo. The fabric was cheap. Was certainly not a medium!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I was very interested by the pop up, the clothes looked great, the descriptions amazing, but when the clothes arrived, nothing matched what I saw or read. Sizes were off, etc. So I am requesting a refund, for which I did not receive a return address as promised. I am hoping to return these clothes and shop again being careful to ask questions first. Thank you
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
This took way too long to arrive. This is a birthday present and her birthday has passed. Did not realize this was shipping from China. Will be more careful in future orders.
No customer phone contact number
Much anxiety about arrival
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Took long time to get. Poor quality. Size ran smaller than average medium
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Customer service is excellent. Quality is excellent as well.
It was a pleasant experience. The delivery was quick and flawless.
The cardigan did not look at all like the one I remembered ordering.
I need to exchange the product for a different size, so I'm hoping they'll return my email to their customer service address.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"