Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CurveDream

CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
grey stargrey stargrey stargrey stargrey star

CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,160 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Caroline P.
Unfollow Caroline P.
Share Review
Report Review

Top is beautiful. Wish I had ordered one size up. Quality seems to be good. Pleased with looks.

Date of experience: August 3, 2024
Ohio
2 reviews
0 helpful votes
Follow NOR C.
Unfollow NOR C.
Share Review
Report Review

No way to return
August 13, 2024

No invoice in the bag or company address. Responded to an email they sent but no response
No way to return items

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
Follow Joyce E.
Unfollow Joyce E.
Share Review
Report Review

Su.mer blue maxi dress
August 13, 2024

Item was returned. The blue maxi dress was too long and did not fit on right places. Fabric was cheap, not as expected.
This item was returned, and O am waiting for a total refund.
Thank you

Date of experience: August 3, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Nancy T.
Unfollow Nancy T.
Share Review
Report Review

Runs very small.
August 13, 2024
Updated review

Ordering was quick and easy.
Sizing runs small.
I will return of gift it to a toddler.

Date of experience: August 3, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"


Quick and easy
July 24, 2024
Previous review

Quick and easy

Date of experience: July 14, 2024
Colorado
1 review
0 helpful votes
Follow Marisa O.
Unfollow Marisa O.
Share Review
Report Review

Never received product
August 13, 2024

Paid extra for earlier shipping and still didn't get my product

Date of experience: August 2, 2024
Illinois
1 review
0 helpful votes
Follow Sherlie N.
Unfollow Sherlie N.
Share Review
Report Review

Needed something ASAP. But when received it was very nice thanks

Date of experience: August 2, 2024
Colorado
2 reviews
0 helpful votes
Follow Jane J.
Unfollow Jane J.
Share Review
Report Review

Curvedream clothing order
August 12, 2024

I was suspicious that this company might be from China. I have nothing against that. But clothes take a month or more to receive. The total order didn't come in one package, each of which were several weeks apart. The quality of the fabric is very cheap (like see through). I'm very disappointed. But it's also impossible to return.

Date of experience: August 2, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Oregon
1 review
0 helpful votes
Follow Kathy P.
Unfollow Kathy P.
Share Review
Report Review

Disappointed
August 12, 2024

I ordered a dress on 7/9 with plans to wear it on 7/27. I got confirmation of my order but never heard that it was shipped. Emailed them on 7/23 and was told it was out of stock even though I was charged on 7/9 and no communication it would not be coming. Now waiting for credit.

Date of experience: August 2, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"

Arizona
1 review
0 helpful votes
Follow Melissa N.
Unfollow Melissa N.
Share Review
Report Review

This is a great place to shop
August 12, 2024

Everything looks great. Everything was on time. I like the follow up service too.

Date of experience: August 2, 2024
South Carolina
1 review
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Share Review
Report Review

TRULY BAD EXPERIENCE
August 12, 2024

The product photo and description gave the impression this was a somewhat dress top with sequins (sequins is in the product description). What arrived was a polyester t-shirt with no sequins and not the least bit dressy. It was sad looking, like something you would find at Family Dollar or Roses. When I asked about returning it I was told that I have to pay for return shipping and eat the cost I had already paid to have it shipped to me originally, or if I wanted to keep it they would give me a $7.00 credit and I had to have the original plastic bag (seriously?). My recommendation is stay away from this company.

Date of experience: August 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"

Minnesota
1 review
0 helpful votes
Follow Victoria U.
Unfollow Victoria U.
Share Review
Report Review

Blouse
August 12, 2024

It took a long time to receive the blouse. Tracking was hard to follow. The blouse is nice.

Date of experience: August 1, 2024
Canada
2 reviews
1 helpful vote
Follow Shelley W.
Unfollow Shelley W.
Share Review
Report Review

Nice and comfy
August 12, 2024

So far so good. Very soft and comfortable. Not quite the shade of blue I was hoping for but ok

Date of experience: August 1, 2024
Wisconsin
1 review
0 helpful votes
Follow Renee F.
Unfollow Renee F.
Share Review
Report Review

It was ok.
August 12, 2024
Updated review

I needed to return an item & they seem to discourage that. Offered a gift card but you need to order something more than the amount you are returning. Not an even exchange.

Date of experience: August 1, 2024

So far very good
July 23, 2024
Previous review

So far very good.

Date of experience: July 12, 2024
Oregon
1 review
0 helpful votes
Follow Anne R.
Unfollow Anne R.
Share Review
Report Review

Returning is not cost effective
August 11, 2024

Returns are not cost effective. Material not of good quality.

Date of experience: August 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"

Ohio
2 reviews
0 helpful votes
Follow Judith M.
Unfollow Judith M.
Share Review
Report Review

Items are Nita's depicted in pics! Poor quality! Impossible to return for credit! Not a good company to deal with

Date of experience: August 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Florida
1 review
0 helpful votes
Follow Aida N.
Unfollow Aida N.
Share Review
Report Review

Great
August 11, 2024

I like everything about the pants they fit well they also look exactly like the picture I like the material. I haven't warned them yet, but I'm looking forward to.

Date of experience: August 1, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Tana A.
Unfollow Tana A.
Share Review
Report Review

I had to wait a long time for it, but it is worth waiting for. It is just what I thought it would be.

Date of experience: August 1, 2024

It's taken forever to check out
May 25, 2024
Previous review

It's taken forever to check out.

Date of experience: May 15, 2024
Arizona
1 review
0 helpful votes
Follow June X.
Unfollow June X.
Share Review
Report Review

I have not heard anything after returning item. After being asked to take 23$ not return item
You appear to be a fraud
I will report you to appropriate authorities

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
Follow Allie W.
Unfollow Allie W.
Share Review
Report Review

Merchandise bait and switch
August 11, 2024

Product description was 100 percent cotton. In reality, 100 polyester.
Not the same product at all! Entirely different fabric and style!

Date of experience: August 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Illinois
1 review
0 helpful votes
Follow Leeny Q.
Unfollow Leeny Q.
Share Review
Report Review

Misadvertised
August 11, 2024

Cute blouse but about 1.5" shorter than advertised. Lightweight material.

Date of experience: August 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"