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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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After ordering I didn't hear anything about my product shipping. Then I get an email to share the status of my order. One option was that I did not receive it. I followed instructions and emailed that I had not received. Their reply, a day later, was that my item was out of stock. Bottom line... 3 weeks after ordering, I hear for the 1st time that my item is unavailable. I can understand the message, but not the 3 week delay.
The one dress was too big and other too small. No free return on shipping.
Even though I ordered a large, which normally fits perfectly, the blouse was too snug to be wearable. When I sent an email asking for instructions to return the blouse, I was told NOT to send it to the address on the packaging, but I was not given an address of where to send it. I don't believe I will order from here again
Very cheap material! I contacted them for a return and they e-mailed me with instructions where to send it. I paid $15 to return 2 dresses that were ultimately returned to me S tge address was incorrect.
I believed one of your reviews was accurate in saying, sizes were accurate and ordered my normal size which fit to tight. It wasn't worth the cost to send it back so I gave the product to a discount store.
A total nightmare to say the least. Finally after much ado I received the sweater coat but not the one that was promised. I shall attempt to return it.
Have ordered this coat previously and not received it although I was billed for it. Please use coupon for discount as promised.
It took a while to receive my order. I was not happy with it when I got it and requested to return it. They made it difficult to return. Ended up keeping something I don't like and getting a credit to buy something else form the company which o probably won't like.
Never received my order! Unable to contact company. Very dissatisfied. What's your phone number? Mine is *******079
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
SCAM! Don't order! You will get merchandise you did not order & doesn't look like what you ordered. Very difficult to get it corrected! The State Attorney Generals w deal with this@!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Clothing material was very thin and of poor quality.would not order from here again.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
It took a long time to receive my order. The product was not of good quality. I was disappointed since it was a gift.
Would like to exchange items for a larger size...but don't know how to exchange items
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Never received my order, so I can not describe my experience without the actual products
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Shopping was fine. Now waiting to see what shipping and product quality will be. More stars if those are good. Revieved it! Clothes were par! More expensive than many competitors. Average for others. Opened and washed one item and washed it on cold/cold and it shrunk 5 sizes so I Tried to return everything else and it has been a nightmare. Have had to go back and forth just to get an address for returns and still not confirmed I will EVER be refunded. Order ONLY if you are ok never returning anything! Also material has zero give. No stretch at all.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Shopping was fine. Now waiting to see what shipping and product quality will be. More stars if those are good.
My order was slow to ship. When I emailed asking about it I received a prompt and great reply, I was so happy about the service! However the two fitted dresses were too small, even though the size chart showed them to be my size, and the other dress had a stain. When I checked the return policy it seemed straightforward. However when I requested a RTA the problems started! Find someplace else to buy!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I really like my blouse. I got a lot of Compliments on it. The colors were perfect.
They are very nice, but the material is too thick and makes it hot. All three items that I received are beautiful, but do not fit. I would like to get a refund and send them back, but I need help to send them and get a refund
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"