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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,161 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Was sent wrong sweater
August 18, 2024

The sweater I paid $41.65 was not the same one I ordered. It was similar but different colors.

Date of experience: August 8, 2024
Minnesota
1 review
0 helpful votes
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Dresses
August 18, 2024

The right fit beautiful colors all around positive experience

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Would not accept my Kohl's credit card. The pantsuit came with no washing instructions. Will not order from you company again.

Date of experience: August 8, 2024
Indiana
1 review
0 helpful votes
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Poor fit
August 18, 2024

The dresses did not fit as described… followed size chart and the dresses were too small… trying to return one and communication is slow.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Beautiful dress, too small
August 18, 2024

Your size chart misled me. Normally I wear an XL, but your size chart led me to believe large would be OK. I liked your service department- they contacted me right away. I got a $12 refund, but have a small dress I won't wear.I wish you allowed delivery of 2 sizes.

Date of experience: August 7, 2024
Wisconsin
1 review
0 helpful votes
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Not the same sweater
August 18, 2024

The sweater in the picture is not the same as the sweater I received. It is similar but not the same.

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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Returns are made difficult. Discounts were offered which I ultimately said yes to. I will donate the dresses.

Date of experience: August 7, 2024
Massachusetts
1 review
0 helpful votes
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Not satisfied.
August 17, 2024

Was not what i expected from picture! Where do i return?The picture looked much better.

Date of experience: August 7, 2024
Minnesota
1 review
0 helpful votes
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Missing items
August 17, 2024
Updated review

Received 2 of 4 items ordered. It's been almost a month. Advised 1 of 2 remaining items is out of stock. Requested that item be cancelled/refunded remaining item sent. No response. No notice that anything has been shipped. Scam company.

Date of experience: August 7, 2024

Need more photos!
July 24, 2024
Previous review

Need more photos! Hemlines, sleeves, cut and back of items is crucial.

Date of experience: July 14, 2024
California
1 review
0 helpful votes
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Received order
August 17, 2024
Updated review

I am trying to return dress! It is nothing like dress pictured, very disappointing

Date of experience: August 7, 2024

Easy, quick…..
July 27, 2024
Previous review

Easy, quick…. Liked dress

Date of experience: July 17, 2024
Washington
1 review
0 helpful votes
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Not as advertised
August 17, 2024

The items I received were not how they appeared in the photos online. Weird material. Probably won't wear them, but because they came from China, it's too difficult to try to send them back. Did not realize this was a company from China until it was too late.

Date of experience: August 7, 2024
Oklahoma
1 review
0 helpful votes
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Returns are a nightmare.
August 17, 2024

I ordered three items. It took several emails just to receive the return address and now I receive an email stating that the tracking number is not recognized. The package was returned via Fed-Ex two weeks ago.

Date of experience: August 7, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"

Virginia
1 review
0 helpful votes
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Beautiful dress
August 17, 2024

I ordered a large. It was too tight in bust sadly.
Normally I wear an X-Large but some reviews said it runs large. Not for me… go with your normal sizing.

Date of experience: August 7, 2024
Australia
1 review
0 helpful votes
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Disappointing
August 17, 2024
Updated review

The dress didn't live up to expectations and didn't fit. I'm not sure how to get a refund?

Date of experience: August 6, 2024

Easy and hopefully quick to deliver
July 23, 2024
Previous review

Easy and hopefully quick to deliver

Date of experience: July 13, 2024
Missouri
1 review
0 helpful votes
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Never again
August 16, 2024

Dress is too small,all I want to do is send it back to the correct address if you would give me the address plz

Date of experience: August 6, 2024
Tennessee
1 review
0 helpful votes
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To the stores only for me
August 16, 2024

Very poor quality and not as I expected. It was a flimsy piece of material

Date of experience: August 6, 2024
Minnesota
1 review
0 helpful votes
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Difficult Return Policy
August 16, 2024

I needed to return items and it was very difficult getting the return address. They offered me a small amount to keep the items, so I didn't have to" go through the bother" of returning them! Why would I take $14 to keep $60 worth of clothes that don't fit?!?

Date of experience: August 6, 2024
New Jersey
2 reviews
1 helpful vote
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No documents arrived with my order which arrived 3 weeks after order was placed. Need to return. Items are way over sized. No phone number on cc statement to call. Credit cards should block any company not including a contact number. Too much of headache. Don't buy!

Date of experience: August 6, 2024
Texas
2 reviews
0 helpful votes
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Beautiful Dress
August 16, 2024

I loved the fabric of my dress. It is lightweight and comfortable. The length fits perfectly.

Date of experience: August 5, 2024
Washington
1 review
0 helpful votes
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Product as described
August 16, 2024

Accurate information about product. Size seems a bit large for a small.

Date of experience: August 5, 2024