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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,161 reviews

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
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Excellent service!
August 22, 2024
Updated review

The service at Curved Dream was incredible. I had to return 2 items and they were accepted immediately and my money reeturned.

Date of experience: August 11, 2024

Easy to order
July 28, 2023
Previous review

Easy to order

Date of experience: July 28, 2023
Idaho
1 review
0 helpful votes
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Dress order
August 21, 2024

Received the dress I ordered in a timely manner, but when I tried it on the sizing was way off. It was sized at least 2 or 3 sizes smaller than the dress size ordered. When I contacted customer service for return/refund instructions they informed me I could not get a refund because I had thrown the plastic bag it came in away. It still has all the tags on, but that didn't matter. I would not use this company again due to poor sizing and customer service.

Date of experience: August 11, 2024
Canada
1 review
0 helpful votes
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**
August 21, 2024

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Date of experience: August 11, 2024
California
1 review
0 helpful votes
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Problem
August 21, 2024

I I wanted to return two items one item ordered I had not received and when I notified them, they said it was backordered and I was able to cancel that and they did credit my account— on trying to return. The other two items was frustrating. I would've had to pay postage to return — get tracking numbers etc ==they offered a couple different things and I finally just took the offer of less than I paid for the items and it is to be credited to my account and kept the items,

Date of experience: August 10, 2024
Oklahoma
1 review
0 helpful votes
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Loved the blouse!
August 20, 2024

Im not sure about the pattern of the top! It doesn't look exactly like the one that I thought I had otdered, but Im.going to keep it!

Date of experience: August 10, 2024
Nebraska
1 review
0 helpful votes
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Too many e mailsy
August 20, 2024

I ordered a dress, which I'm pleased with, but it took a very long time too receive
Then, I got so many notices about my package coming, I tur ed off those. That was annoying

Date of experience: August 10, 2024
New Hampshire
1 review
0 helpful votes
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Request return
August 20, 2024

Need help with return. Too small I understand I have 30 days to return this item. Please tell me how to go about this

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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6 days is too long these days to fulfill an order. Shipping pick up took 3-4 days… just to get order to post office. Return time should be extended to at least 45 days. My order was a gift and with the long ship to receipt of order time, doesn't allow much time to return. Very disappointing.

Date of experience: August 10, 2024
Ohio
1 review
0 helpful votes
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Very difficult to make returns
August 20, 2024

I've been corresponding via email because there is no contact number. I've asked multiple times for the address to return the clothes that don't fit. Shady company.

Date of experience: August 10, 2024
Utah
1 review
0 helpful votes
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Will not refund my money
August 20, 2024

Unfortunately I bought a dress from them from my phone instead of my computer and didn't take the time to look at the reviews. The dress ran very small and was bad quality. They gave me the address to return it after trying to get me to just take a credit to use on another item. It's been over a month since I returned it and I'm still trying to get my money back. I don't have the tracking number, but no other business requires that I send them a tracking number in order to get a refund.

Date of experience: August 9, 2024
Michigan
4 reviews
0 helpful votes
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I purchased two tops. They are velour material but it didnt say that in the listing. I cannot wear these shirts and need to return them but I have had no luck getting an answer from Curve Dream. Hopefully they will answer me.

Date of experience: August 9, 2024
Oklahoma
1 review
0 helpful votes
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No communication regarding purchase
August 19, 2024

I purchased 3 products on July 17. The expected arrival date was 14 days. I was not communicated to regarding an arrival date until almost 3 weeks after the order date. This was done through a 3rd party. It is August 9 and I still do not have an expected arrival date. I would like to order a couple of more products from CurveDream but am hesitant due to the "slow" arrival my 1st order. Very disappointing.

Date of experience: August 9, 2024
Arizona
1 review
0 helpful votes
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I paid over $20 to send items back for a refund and never received a refund. The website is misleading and quality of clothing is cheap material. I will never buy from here again and tell others of my horrible experience so that they don't make the same mistake. I also never received 2 items from order but not worth my time to request a refund.

Date of experience: August 9, 2024
Oklahoma
1 review
0 helpful votes
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I have not received my item
August 19, 2024

I have not received my item. It makes me wonder how hard it will be to return if my item ever arrives.

Date of experience: August 9, 2024
Ohio
1 review
0 helpful votes
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I normally wear size 22 petite. So I went with 3. Thinking I might need to order the larger. It was still too small.

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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In trying to return, return site tells me the order couldn't be found. However, when I finally reached them, they offered me a deal.

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
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Very dissatisfied
August 19, 2024

Have not received the item that I ordered. It has been one month since I placed the order.

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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The process to return an item is embarrassing. No return label, just received a ridiculous email basically telling me to go away

Date of experience: August 9, 2024
Georgia
1 review
0 helpful votes
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Waited too long for shipping that I paid. Hard to reach. Information was hard to get.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Disappointed!
August 18, 2024

I was not pleased with my purchase! The outfit was very poor quality, material very thin and did not look anything like the picture!

Date of experience: August 8, 2024