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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,158 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Never again
September 4, 2024
Updated review

I will not buy from this company again, I did not know if I was being scammed or not, the tracking info stated pkg was stuck in a port waiting for pickup, for several days, order took too long to receive, did not know where company was located, item rec, was different than what I thought from photo, does not fit, I will be at a loss as don't know how to return it, never, never again!

Date of experience: August 25, 2024

Found a beautiful color
August 15, 2024
Previous review

Found a beautiful color

Date of experience: August 4, 2024
Arizona
1 review
0 helpful votes
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Poor...
September 4, 2024

I order a garment size 1x when I open the package, the size was wrong...I receive a small size.I am extremely disappointed

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Got thrown a curve
September 4, 2024

First order lost in transit causing additional time to follow up

Date of experience: August 24, 2024
Oregon
1 review
0 helpful votes
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Never arrived
September 4, 2024

Wrote to customer service when weeks had elapsed, they said be patient it was shipped. It was a birthday gift long past. I wIted another 4 days, nothing. Have requested refund, no reply yet

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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No info re returns
September 4, 2024

Dress was way too big. Not a midi as advertised hit the top of my feet. No info on way to return.

Date of experience: August 24, 2024
Mississippi
1 review
0 helpful votes
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Wouldn't recommend
September 3, 2024

Dress says 3x but it came 1x. Jacket too short.not like picture. There is sequins on dress.not in picture. Neckline is not like picture. Not a happy bride!

Date of experience: August 24, 2024
Ohio
1 review
0 helpful votes
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I am not satisfied.
September 3, 2024

The oder was delayed and I don't need them now. Also the dresses are top small and the quality is not as expected.

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
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Expectations
September 3, 2024

Ordered, delivered and then the disappointment. This dress is for a semi formal wedding- it looks great online and far less so in person. The sizes are off and the fabric was sooooo cheap! That was a $12.99 dress you sell for $50.

Date of experience: August 24, 2024
Tennessee
1 review
0 helpful votes
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Great!
September 3, 2024

The on-line transaction was easy. The dress I ordered is a much better quality than I imagined. It is fully look lined, a pleasant surprise.

Date of experience: August 24, 2024
Canada
1 review
0 helpful votes
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Terrible Quality
September 3, 2024

The items I ordered especially the coat, was absolutely terrible quality, nothing like the picture shown. They did give a partial refund but won't be ordering from them again.

Date of experience: August 24, 2024
Missouri
1 review
0 helpful votes
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Return site not working so disappointed. Response to my email was quick so I was hopeful in getting my money returned.

Date of experience: August 24, 2024
California
2 reviews
0 helpful votes
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The worst in every aspect!
September 3, 2024

The top I ordered was far too big, the material felt like it could withstand a torrential downpour. Stiff and almost like thick plastic. There has been no easy way to return this item. They instruct you in the email to NOT return the item to the address on the package that says "return here". And then proceed to never give an address to return it too. I have sent numerous emails. They offered me $6 to keep it! It is so ugly I think I will just dump it in the trash. In a second email they offered me $12 to keep the item and then added the address to their email. I will NEVER shop here again.

Date of experience: August 24, 2024
Georgia
1 review
0 helpful votes
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The dress I ordered was way too small even though I checked the size chart carefully. It lacked almost 3 inches of being able to close to zip up! I tried to email their customer service and it bounced back 2 times. I finally went on their website and entered a request there. It took 2 times before I got a response.

In the first response tge said they offered me $10 and said they do not pay for return shipping and did not give me an address. I had to email again. This time they gave me an address in New Jersey and said it had to be there within 7 days, have tracking and NOT be sent by UPS. I went to the Post Office and the cheapest option for that was about $15, half the cost of the dress, with no guarantee I would actually see my money back.

This time they also offered to refund me $15, or give me $30 credit toward another purchase. I would still have to pay their exorbitant shipping. ($10 for the previous order)

I took the $15. And I'm not happy.

BUYER BEWARE

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Return was a hassle
September 3, 2024

They do not provide clear instructions or an address for returns. You have to email and ask for that. Then they write back asking for more specific reasons for the return, so that requires another email. Each of these took several days. They also do not provide free shipping so that is additional cost.

Date of experience: August 23, 2024
Arizona
1 review
0 helpful votes
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Didn't received the item
September 2, 2024

Not good, you didn't send me the item, you charge my credit cards. Please refund my money

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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I was disappointed.
September 2, 2024

The dress I ordered is not at all what I expected. The fabric is cheap and the dress does not look like the photo advertising it. The return process is much more complicated than it needs to be. I don't believe I will use this company again.

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Very Displeased
September 2, 2024

Looks nothing at all like advertised. Very tight fitting for a large.

Date of experience: August 23, 2024
Washington
2 reviews
0 helpful votes
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Unhappy experience
September 2, 2024
Updated review

I ordered 2 items on 7/30. One was out of stock which I wasn't apprised of until a couple of weeks later and the second item hasn't arrived yet ( 8/ 23). The info to follow the item delivery wasn't even intelligible. I liked what I saw when ordering but it has all come to naught.

Date of experience: August 23, 2024

Lots to look at and there were some in the styles I...
August 10, 2024
Previous review

Lots to look at and there were some in the styles I like

Date of experience: July 30, 2024
Colorado
1 review
0 helpful votes
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Changed color
September 2, 2024
Updated review

I saw your adv and I fell in love with the color baby blue with white t-tank top til I receive the package and open it up and disappointed that I got from you was color beige instant blue… I feel I should keep the order and send me blue top which I feel it's fair because of wait and wait too long.

Date of experience: August 23, 2024

Bought two from you a year ago…
August 9, 2024
Previous review

Bought two from you a year ago….

Date of experience: July 30, 2024
Michigan
2 reviews
0 helpful votes
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Return items
September 2, 2024

The clothing is of good value however sizes ran smaller than the description. I've contacted Curve Dream for return/refund process. Information received with a gift card and to keep the items if I choose. Requested return shipment for my purchase. Curve Dream recommends not to use UPS as the courier! Delivery was great and clothing is great however to return the items is far longer than the purchasing time. At this time I do not recommend CurveDream as my best purchase. I am still waiting for the RMA to send the products back.

Date of experience: August 23, 2024