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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Both items fit well and according to the size chart except…. One item was supposed to be a mini dress. It is almost to my ankles. I will wear it but I preferred the shorter length.
I successfully returned my purchase and the process was just as it was advertised.
I wanted a certain color dress for a function. It has not arrived after weeks of waiting. My credit card has been charged. If the dress ever comes, I will have to return it as I found one on another website and ordered from them.
Received second order of August 16, but not order of August 8,
I feel there is some level of intentional deception. The way the model is places you can't see the different sleeves and the size looks like an XXL. You have an amazing photographer b/c the fabric looks flowy and quality and it's cheap shiny crap!
I have not got an answer yet.They are supposed to give me a credit.but I haven't heard yet.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
The clothes are not true to standard sizes. I ordered 2XL but they fit more like a large. I can't wear them. The fabric is of the lowest quality possible. But! Ordering was fast and easy and delivery was pretty quick considering they came from China.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
You need more photos of the clothes
Took a while for my order to arrive, and it's not the best quality sadly :(
Everything I've ordered is perfect. Loads of compliments every time I wear one of my new pieces
I ordered a dress with anticipated delivery date in two weeks. After 2 weeks of waiting, I get an email asking if dress was delivered. I replied "no" and that's when they told me the dress was on back order. Too late to order another. Definite breakdown in communication at time of purchase. Haven't received notice of refund yet after I cancelled the order.
Horrible experience; received striped blue pants from some individual not in a plastic bag and may have been used! Have asked 5 times foe a return address to return these slacks and never been give the address… yet suppose to return in 30 days! Then customer service asks if $8 would be a good compromise instead of return! I am calling better business bureau over this unreal experience. Unless you get me reimbursed asap!
Great customer service. Fast shipping. Appreciate the response and follow up.
They're a style you can't find in a store. It just takes longer for delivery.
Delivery was prompt. The dress didn't look like the picture. It fits true to size.
Return policies are horrible. They are basically non-existent. They offer to give you a small compensation & to keep the items. The items didn't fit, why would I want to keep them. But the customer has to pay for return shipping so that became the only alternative. Will not purchase from them again.
I'm not quite sure how I even got onto the CurveDream site at first. I was looking for something else, and ended up ordering a lovely dress. But I was disappointed that the delivery took so long, and decided to cancel the order. A few days after cancelling the order, the dress arrived in the mail. I really like it and would like to keep it. So I need to find out a way to now pay for it. Can you help me out with this?
--Kathleen
The dress I ordered looked nothing like the picture on line. It was very poorly made. The pockets are right in the front, hanging open, and the material on the inside was white while the dress was green! I wouldn't be caught dead in this dress - will be going directly to the thrift shop.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I wanted to return 3 out of 4 items because they were not of quality material or didn't fit. First, they offered me $20 to keep the items, then $30. I have not received an email nor been refunded 9 days after returning.
I will never purchase from this disreputable company again.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"