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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The item I ordered could only be shipped via USPS. The local Alpine USPS doesn't deliver to physical locations. Therefore, everything I order has to be shipped vis FEDEX or UPS.
Wonderful selection!
I thought this website was Chico's. How did I get transferred out?
Quality products with quick delivery and exchange policy.
Easy ordering and arrived on time. Unfortunately need to exchange items for a different size, but customer service helped with the return authorization process.
I loved your website and found a dress I wanted for my grandson's wedding. Ordered it and waited about two weeks and did not receive anything from your company. I finally emailed and was told this dress was out of stock for the color I wanted - ordered it again in blue and was told again that this color was not available. I did get a refund but have since seen this dress on the sale website in the color I wanted. I do not understand how this can be possible. I am very hesitate to order again.
Article took forever to be delivered, garments were cheap fabric and poorly made. Very dissatisfied.
For a company called curvedream I was expecting sizes that would fit survey. I'm only a 3 8D and couldn't fit the XL in any of the dresses I bought. Disappointing.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
The ordering and delivery process went well. I do need to return a few of the items due to fit.
Sent back jeans intact with all paperwork. Cost $18.00 to mail. Waiting for refund.
I ordered an xl dress and I could not even get it on to the elbows as I was trying to pull it over my head. I was very disappointed and I have sent it back and am awaiting my refund.
Styles were ok, I was disappointed in the fabrics & the bright multi-colored top is at least an XL or larger, not a Large. The brown stripe blouse fabric is extremely thin. Your descriptions don't include fabric weights. Etc. Colors were as shown in ad.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Disappointed in the product. 2xl is usually too big, but this item was too small.
It took quite a while to come, but its worth it! Can't wait to start!
I thought the fabric was not what was shown in online photos. Fit was strange—dress way long, 'pink duster' part was snug through shoulders and upper arms.
I'm counting this order is of quality if not, it will be returned
The experience was a buyer's nightmare
I'm counting this order is of quality if not, it will be returned
This company cannot be relied upon to take a return when you're dissatisfied. It offers a refund, but it will not give you your full refund or take back the products you don't want.
Wish you had PayPal
Dress was much too small for me. Returns are impractical due to shipping costs. I was warned against ordering from Facebook merchants. Now I learned my lesson. Never again.
Ordered two of the same items & both did not fit! Was too tight in the chest & arm area. Also the picture appeared to be embroidered & instead it was painted or scanned into the material. Was not impressed! Returned both items.The return specialist was very nice & accepted my return request.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"