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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I had to return a dress and your customer agents were so helpful with my return and my reorder.
As i stated above, the first dress i ordered i did not receive a confirmation of the order. I waited until the next day and nothing so I reordered the dress. Then I received two of the same thing. I need to return one. Please send a return label with an address and I will put specific instructions to you. Thank you Deanna Kleinfelter
Have not received my order. Efforts to contact have resulted in no response.
I will never order again. The worst quality ever seen! I would like m money back! I will tell everyone not to order from this company!
Dress was not as it appeared in picture. Appeared to be embroidered.
Love my new dress. Although it is a little too big. I would like to refund
Takes too long to respond and without the answer needed. Have to pay return shipping
I received the ordered coat on time. Size and color are perfect, only the material was a bit disappointing.
Extremely Slow miss wearing this dress for the event it took too long to be delivered
I wanted to return my order and was told I could return it and pay for postage or receive a $20 compensation and keep the items. I sent 3 emails asking for a return address and then I would decide if I wanted to return the order or take the $20 compensation. I have still not received an address. None of the items fit so i really don't want to keep them.
It has been very easy to shop in your company.and the service is outstanding. I am very satisfied and very grateful for the help i did receive. Sorry, my English is not to good but I will give at least "20" because just a "10" looks to me is not enough
I ordered a shirt and according to the size chart I should have been a 2x I ordered a 3x bc I prefer my shirts a little bigger. Yet when it arrived it was tight there was no movement in the shirt at all
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I purchased 3 tops. I received 1 top, but I received only this one.
I have no idea if and when I would receive the other 2. I've texted Curvdream twice. But no response yet.
Like the styles and price. Efficient delivery but sizing was small. Returned for refund.
Love the style and fit of this top. Will be ordering more from your large selection!
I thought the dresses looked very nice online but they look different when I actually got them. Kind of weird.
Site a bit difficult to negotiate. Having to go backwards and forwards. Plus some product desciption would not load.
Having purchased and received goods, clothing is not right. Neither item fits. Your sizing charts are not correct. One item could not get over my shoulders.
As you have offered a part refund in a timely manner, I am keeping items. Not happy as there is no return of cost of items plusI would need pay shipping. I will either have to sell or gift items. Will not be purchasing items from your company again.
Sizing chartis inaccurate when converting to Australian sizings.
The top is really big. I ordered a large but should have ordered a medium.
The shirts were all to small. The return policy is crap! The shirts looked cute online, but not at all what they seemed. And I tried to return them and it was not worth the trouble of returning. All these shirts are from China.They did offer some refund but like 20%. And now the site won't take my negative review. I will never order from them again!
It took two days for someone to get back to me about a return and they wanted to give me $12 and just keep the dress. The dress was way too small and I didn't want it and would never wear it then the next day I heard from someone else and they wanted to give me $20 and keep the dress. It was expensive to pay for shipping and returning and I feel like I lost a lot of money. I would never shop at that site again.
I do not want my (white) underwear to be visible, and I shouldn't have to go buy neutral-colored underwear just because I bought new slacks. The material is simply too thin to provide enough coverage. The slacks don't fit right as well, so they just won't work. I will send them back.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"