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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Your website is easy to use and I got my jeans in a timely manner, The only problem with them is the pockets keep popping out so I am going to have to sew them closed to stop them from doing that. In fact, I have them on now. They fit great and are very comfortable.
Paid for shipping in 3 to 4 days it took almost 2 weeks to get the package so I wasn't able to take the clothes on vacation nor have I seen them so not sure everything was shipped as ordered. My son just told me the package arrived.
23 days after ordering 2 sweaters that were to arrive in 6-12 days, CurveDream site says they need an additional 3 days to process. Unacceptable. They had no problem charging me for them a whole lot faster. I demanded they cancel and refund all charges. We'll see how customer service is on that, but at this point, I have little faith in them. First and last time I'm a customer!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I bought a beautiful dress for my Christmas wedding! Am so excited, the dress is beautiful, the wrap doesn't fit properly, it's not roomy enough in the arms, but will exercise to fit into it! Love the look!
Dress was not 3/4 sleeve, went down past my entire hand. Dress was supposed to be maxi length but only went to my knees and I am only 5'4". I felt they should have refunded me the entire amount I spent including shipping but they insisted I pay to have it returned to get a refund for the dress, not initial shipping.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I have contacted you on several times requesting my refund on order number CDM*******434, product ID *******H*******. I followed the return instructions you requested, mailed 8/15 and received at your location on 8/23. Today is 10/10/24; why is it taking soooo long to get my refund of $43.67? You have my credit cars number ending in 1142 or a check could be mailed to me. I like your products, but will not order anything else from you. I expect my refund immediately.
Patricia Burttram
1870 Waverland Circle
Macon, Ga. *******
Received item. Good quality. Like very much. Would like to exchange for smaller size but get no response from contact email given for that purpose. Slightly disappointed.
I'm trying to get information of howto return an order an no one will write me back.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Unfortunately the dress did not fit. I need to return the dress. I have requested the return process three times tgst must be approved by customer service. Still no response. PLEASE RESPOND!
If you need to return the product, please contact our after-sales customer service, they will provide you with a solution [email protected]
Lovely dress, but it doesn't fit correctly. I will probably return it.
Great service for the prices and I will be doing all my shopping from them
I'm disappointed you have no return policy but instead offer me $10 for each item I need to return.
Very well organized. I recommend a photo of the back of the worn item to give a better understanding of the item.
The dress was as advertised, soft and wonderfully built, and was delivered quickly.
Order was on back order and I was not informed of the delivery delay. I paid for expedited shipping, and it took weeks to be delivered. It's taken days to find a contact to begin my return and I have been offered many options to keep the dresses that I do not want after saying repeatedly that I want to return the garments. Do not do business with CurveDream.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Event came and went and dress still wasn't delivered. Requested return label/instructions day of delivery and no response.
I love the set it's beautiful and colours are amazing but tank top to incorrect size
Can I exchange for a larger one please where can I send back too?
What's the return address?
Not as pictured. I was surprised bead look was not real. Just okay.
I loved the clothing choices on CurveDream. I am an XL size - 70 year old woman. So just to make sure I had a comfortable fit, I ordered both the XL and a 2XL. There was not much difference in the sizes & neither of them even came close to being able to zip them up. My size L tried them on as well but they were way too snug for her as well.
I ordered three items. I loved two of them. The sweater looked very different than the picture but it was okay. Not my favorite.
The blouse and dress are fantastic.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"