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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,160 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Sizing is way off
October 24, 2024

Cardigan was so small, couldn't even get it on. I normally wear a 3XL. This wouldn't even cover me. Arms were too small. Very disappointed, as I loved the colours and the material.

Date of experience: October 14, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"

Pennsylvania
1 review
0 helpful votes
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Need better quality of print, not contrast image. Not will be order again.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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Less than average
October 24, 2024

Returns are very difficult. You have to pay shipping and return to a different address. In addition, they try to give you $12 to keep the item you don't want then they don't want you to return it. The quality of the fabric is pretty bad. Not what they advertise. Highly recommend not to order from this company!

Date of experience: October 13, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

South Carolina
1 review
0 helpful votes
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Still waiting on how to proceed eith return. Total lack of response.

Date of experience: October 13, 2024
Kansas
1 review
0 helpful votes
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Good
October 23, 2024

Product arrived quickly. Shirt was Nice quality and was true to size.
Good fit.

Date of experience: October 13, 2024
Arizona
2 reviews
0 helpful votes
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Orange summer dress
October 23, 2024

Easy to use site. Quality was better than I expected! I am a satisfied customer

Date of experience: October 13, 2024
Minnesota
1 review
0 helpful votes
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I never received my sweater
October 23, 2024

I never received my order.i want my
Obey Bach it's been 8 weeks.

Date of experience: October 12, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"

Nebraska
1 review
0 helpful votes
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Not happy with order
October 23, 2024

I was not happy with my order and sent it back.
Please credit my card back

Date of experience: October 12, 2024
Australia
1 review
0 helpful votes
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Not satisfied
October 22, 2024

Material is not as looks. Didn't fit. Not true to size. Runs small. Asked for a refund and that's where the back and forth started

Date of experience: October 12, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Illinois
1 review
0 helpful votes
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All Items were too big. So far unable to return AND get a refund.

Date of experience: October 12, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

California
2 reviews
0 helpful votes
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Cheap
October 22, 2024
Updated review

Nothing like or as shown
Not even a fraction
Cheap fabric and not has described

Date of experience: October 12, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"


The sizing is a bit confusing for me and I wish the...
September 29, 2024
Previous review

The sizing is a bit confusing for me and I wish the pictures showed front and back along with more detail info about fit & fabric stretch

Date of experience: September 18, 2024
Maine
1 review
0 helpful votes
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Jeans looked nothing like the picture and your return policy did not live up to what was posted on site. Waiting on $10 refund. Liked the dress but probably will not order from you again. Very misleading.

Date of experience: October 12, 2024
New York
1 review
0 helpful votes
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Not what I expected
October 22, 2024

Cheap looking. The picture made it look really comfy. Material not what the picture shows.

Date of experience: October 12, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Massachusetts
1 review
0 helpful votes
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Awesome
October 22, 2024

Wonderful great customer service, would definitely order again, beautiful clothing.

Date of experience: October 12, 2024
Colorado
1 review
0 helpful votes
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Cardigan
October 22, 2024

Took longer than expected to get. Cute sweater, a little tight in the arms,XL, but it will work ok.

Date of experience: October 12, 2024
Pennsylvania
1 review
0 helpful votes
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Sizes were way off
October 22, 2024

Ordered
A xl n a size 1 came.so long hung on the floor very wide

Date of experience: October 12, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Nebraska
2 reviews
0 helpful votes
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Dress
October 22, 2024

I purchased a dress for a wedding and it arrived in time and fit perfect

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Great sweater
October 22, 2024

Really like this sweater,, very cute,, good fit. Delivery a bit slow but customer service good

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Scam
October 22, 2024
Updated review

Incomplete order delivered. Poor quality. Didn't fit. Return impossible.

Date of experience: October 11, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"


Easy to follow prompts
September 10, 2024
Previous review

Easy to follow prompts.

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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Great customer service!
October 22, 2024

I ordered a dress for family pictures and it was out of stock. Once I realized I was not going to get it in time, I reached out to customer service. They responded quickly and gave me a refund. Very easy to work with!

Date of experience: October 11, 2024