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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Great! Needed a dress fast. I love
the color, the fit is true size. I wear a 3X. I only tried the dress on and have not worn out yet but I am looking forward to it very soon!
The garment did not look like the picture. It was very cheaply made.
The order I'm checking has been completed. Have you received the product? If you have any questions, you can also contact our customer [email protected]
Roughly a month ago i ordered a top that i had fallen in love with. I believe it said it would be shipped in 6 or 7 business days and they would notify me that it had shipped. I had heard nothing. I used the order number and looked up my order. The website asked me to be patient. I wait and wait. Finally i notice another company asking if i had received my purchase or not. It directed me to email the customer service department. I will say the customer service got back to me the next day and stated that that top was "currently out of stock". My question is why didn't they say that at the time of purchase? They gave me a couple different choices and i chose refund. Now i get a response to that that says it will take up to two weeks to get that. Now i question why that will take so long. I lose faith in this company. I wanted to have a long relationship with Curvedream but alas i am not sure if i will ever order again. All of this could have been avoided if they had just contacted me after i ordered that what i ordered was out of stock. Simple! Another customer done gone!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
A total rip off. I have not received my goods. Bought for an occasion and I don't have the goods
Soft and not too thin. Large selection of colors. Quality with pocket detail in pillow cases. Will buy again.
Nice ……………………. I don't like to comment on this subject thank you
Nice, pretty, fit well. That's it! I have nothing further to add………………
If I knew what it really looked like I would never had ordered it.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
The clothing was not as represented in the photos. What a waste. And, the fabric was so cheap, it was pitiful.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I never received my order and the company has refused to provide me a full refund despite numerous emails. I have had to go through my bank to get my money returned. I would NEVER recommend anyone do business with this company!
The dress I purchased was nothing like the photo. It was of poor quality.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Quality is bad and a total nightmare to return the product. Will not buy from them again
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I would like to return both please tell me how to go about it this is the second request please help
This green blouse i ordered is not as pretty as shown. It looks like a man's shirt.
The dress did not arrive in time for the wedding. I intended to wear it to. Customer service was responsive within a day to my emails! When it arrived, the quality of the material was not what I expected.
The colours on the flowered white pants were more pink thank peach/orange so I was a bit disappointed plus the material on both pair was not as sturdy as I expected so I found the price a little high
I am disappointed. The material is very low quality. The dress is poorly sewn. It is very tacky and looks nothing like the picture.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I'm still waiting on a return address for my item as the jeans to small
Needs better shipping took a month to get here. It was a good thing I didn't need it sooner. Had me worried that wouldn't make it on time
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"