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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I ordered a red sequin jacket I received a rather ugly orange jacket Not a sequin in sight They are impossible to deal with They do not reply to emails I want to send the ugly orange jacket back They have not sent me a postage paid label after numerous requests I will not pay postage, probably to China, for an item I did not order I should have read their reviews before I ordered I had to get my credit card company involved
Was not true to size at all! Will not order from here again. Sorry.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I ordered a sequenced shirt for NYE and received a cotton shirt with splash paint on it. I paid over $30 for essentially a pajama shirt. When I wanted a refund, I was offered a small refund, not even 1/2 of the cost to keep it otherwise I needed to eat the shipping both ways and get what was left. I will NEVER use this company again. What a scam!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Excellent choice! Reasonable prices.
But pay attention to the style and size measurements if you are an older person
So far I recieved 2 out of the 4 pieces that I wanted. Neither of them fit. Sizes run small. Not impressed with the material. Not what it looks like on the web site.
2nd part of the order was mis shipped, and returned to them. I had to request that they resend it.
Fabric is brightly printed uniform synthetic.
The order process was efficient easy and the communication was good. Neither garment looked like the photo and the "red" was more of a clay color.
At this time, Curve Dream has a very complicated return process. Hopefully they can improve that in the future.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
But many outfits did not fit...smaller than the size described...no address for return
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I've tried 3x to return the outfits I do not want the way they instructed and have not heard back with final instructions.
The purchase was very easy to make. The dress that I ordered took two weeks to arrive. The dress was not cut correctly and it didn't appear to have been sewn correctly. The process for returning was email only which had a very slow response time. When a finally received a response the email didn't include an address to return the item to for a refund. After another email and another several day response time the information for return was provided.
Had a nice experience. Had a problem with my order at first, but was accommodated with the help
I needed to fix my order. Very happy that the communication with the staff went well. I received my order and love what I got!
I would not recommend them. I ordered two shirts over a month ago before Christmas still have not received them still have not received any kind of confirmation that they shipped now I have to fight to get my money back definitely would not recommend.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
The overall process of purchasing the item went very well and it was received timely. However, the package tracking system added new tracking apps to my computer at complicated other use of my computer until I finally was able to uninstall the apps.
Ordered, received late, got wrong item and returning it is a nightmare. Highly discourage anyone from ordering anything. I was emailed that I could return at my expense and to let them know the tracking number. Did all that. Now, their email is not available. Short to long.they have the item I bought returned to them and my credit card is still being charged. Of course, I will dispute that charge today.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I placed an order on or around 12/21/24, Invoice# **************145.
As of 1/16/25 I have not received my order. I keep checking the tracking information and it keeps telling me my order is at USPS ready to be shipped. Day after day I keep getting the same information but no action.
I really don't understand this situation. I have never NOT received an order, no matter the company.
I think Curvedream should resend my order.
Thank you
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Was important selection for purchase a Christmas present for my wife and as part of the whole present and I selected a dress that I knew she would be delighted to wear. The dress was no longer available and whilst other similar were available the particular fabric style and colour was what was selected and needed so disappointed that the product was not available but still on the website.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I was skeptical with all the bad reviews, but went ahead and ordered the Raglan Sleeve Sweatshirt - not sweatshirt material at all but a polyester pullover. With that said, I still like it and the shipping was really fast! Curvedream needs to rewrite this description for this item.
The blouse is a maroon shade. I wanted it for Christmas but it's not red. I also don't like the polyester like material and the medium is really big on me.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
After two weeks of waiting for my package I finally contacted CurveDream on my own and was told it was out of stock. Why wasn't I informed of this? I ordered again online and because it said it was in stock. Once again, after waiting a week or two I contacted CurveDream and again was told it was out of stock. There is also no phone number to reach the company so it all must be done by email. The company is terrible and wouldn't recommend them to anyone.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"