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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I have tried to return one of my orders. They gave me instructions but told me not to return the item to the address in the envelope they came in. However, they DID NOT provide the correct return shipping address. I still have the item because I do not know where to mail it!
Good luck returning an item. After 3 attempts, they will not provide the return authorization needed for me to follow their guidelines for a return. Not only that, but only two items out of the three I ordered, were actually delivered to me. So they have taken my money on an item I never got (I made them aware of the item never sent) AND, they are prohibiting me from returning the other two items. I am following their process and they will not send a return auth. I have emailed my request AGAIN and the email I get back says it is undeliverable... Hmmm. Seems they are now blocking my email address. This company is a scam. They will rip you off. And take note, the clothing they are selling is extremely doctored/ photoshopped on their website. Actual items are a far cry from what they are advertising. Be warned.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Item arrived... but was not as described.
Terrible quality.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I loved my 2 piece shirt. Quality fabrics and well made. True to size.
Received order promptly. Needed a smaller size so I emailed and someone responded promptly to walk me through the exchange process.
Easy to order; quick…but I had expected a sweater with actual embellishments-not just a 3D print. I will keep the sweater to use with sweats, but I had hoped it would be a dressy sweater to wear for special occasions.
I followed their size guide and it was way too small. The fabric was thin and printed. Very poor quality. Same as cheap Halloween costumes.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Good selection! First time ordering as I always shopped in store until ours closed.
I hope it is of same quality!
I wanted to return 2 items of my purchase due to size issues, the process was very simple and the refund made immediately upon their receipt of the items.
Quality of clothing is poor, fabric cheap. Return process cumbersome and designed to discourage returns. I will never shop here again
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Love the jeans & price, but two pairs of the pants were not as they were advertised and I would like to return them but cannot get information on how to go about doing that. I am afraid, since I am not hearing from CurveDream service department whom I was told to contact and have, numerous times, to no avail.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Lots of pretty things in styles I like, easy to navigate website.
I need to return this article but I am having trouble getting a return address from the company. I have contacted you 3 times and I am not getting anywhere… not happy
Online Shopping Site was pleasant enough: ITEM I ordered/RECEIVED was not as pictured. Color different, appeared to be a "screen print" of the item shown on the website. I requested information to return the item but, after 4 days, received no reply from CurveDream Customer Support.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I did not receive the sweater described in the picture.
But a sweatshirt type material with printed flowers
Not raised knitted flowers and not sweater like
It was not elegant but just average sweatshirt
Really
Deceived
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I bought too large items and am able to return easily with original packaging/bags. The customer service has been very quick and easy and I will buy from them again!
Nice clothes! I'm really pleased with the selections and quality of the material. Upscale look for reasonable prices. Great place to shop!
Dresses didn't fit and the quality of the material was so cheap. Not what I saw on site. Also I've been asking for a return address. Number and street city state 5 times and still don't have an answer. Will contact attorney general if I don't hear back
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"