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CSL Plasma Reviews Summary
CSL Plasma has 436 customer reviews and ranks 15th in the Health Information category. Common review topics include customer service.
The extra cash helps with weekly incidental expenses while leaving extra money to pay bills. Helping the medical community is a bonus too!
The staff are friendly and professional making for a fast, safe and efficient donation. There are no troubles getting in and out. This is the best place to be to help others and earn a little extra cash.
When u have nothing better to do I get up go. To the plasma center just enjoy going an donate plasma
II've been going to this place in Buffalo for 8 visit and have been turned down 6 times I couldn't give plasma at all there's always an issue too high pulse, blood pressure too high or its too low now for the last time going they can't find my finger print so the want me too go through orientation again what a joke I'm NOT going too rate it
It was a great experience having someone that really knows what there doing like Karis she the best tech I ever met i would go back to her every time
All staff is courteous and helpful there is no impatient there's lots of understanding and overall 5-star rating CSL Plasma
Very pleasant experience. I definitely recommend this place. Quick staff. Free headphones. Wonderful place
I went to the CSL center in Wilkes Barre. The staff were very helpful, kind, and caring. They took their time and explained the whole procedure from beginning to end. Everything was very clean and professional.
I was told I had hep c, so I went to a doctor who proved I did not then, and never had, hep C. I called the center and they said I should go in and talk to a nurse. I drove 45 minutes to have a nurse say I'm permanently deferred for them and national databases, so I can't give blood, plasma, or transplants anywhere. THEIR TEST WAS WRONG AND I HAVE PROOF. But, databases still show I'm infected. At this point, going to CSL has cost me more than I earned from donating. I RECOMMEND AGAINST USING THEM.
Poor communication. Not enough staff to handle the load for your vitals. I recently was deferred for 30 days do to the medication I was taking. Waited over 30 days and returned to start my plasma donations again and they tell I'm permanently deferred. What a joke. I would not have stop taking the meds for bi-polar cold turkey and tried cutting in half and gradually lowering dose.
They also don't seem to care that your time is money so waiting 20 minutes waiting to be seen and then over 10 more minutes to get hooked up plus 10 more minutes to get unhooked. So a normal 55 plasma donation almost always 40 plus minutes. Time is money.
I was looking forward to them opening a location near my house, but guess not.
I absolutely won't ever go anywhere near these people ever again. Terribly unprofessional and extremely rude! Some serious a**hole named corey or something like that is an absolute piece of s***! I took some folks to donate and this guy was an absolute jerk to us all. He mumbled all of the stuff he says he has to read, during the so called physical, and gave the impression that he really didn't want to be there. Very unprofessional in every single way possible. We have to wait in line outside and other people in the line told me that he's always an a**hole to everyone. If i owned this company he'd be so gone. I'll never donate to them ever again and neither will any of my friends. Considering that they sell the plasma for far more than is offered to us makes this a shady business anyway. The very fact that someone like corey is employed by this company tells me all I need to know about them! The rest of the staff are a lot better than corey the a**hole though. I'll donate to a reputable agency like red cross from now on.
Some employees are nice, and they have new rules every time I come in. Always New employees that may take longer to process you
NEVER DONATE BLOOD - these various plasma centers are whining about how much they need your donation but they are more desperate for your figure print: they even conduct the process to collect your print deceitfully... they will instruct you to put your figure on a figure size glass platform - they are not telling you that they are collecting your finger print and putting it in a database until after they get your print. IF YOU REALIZE THEY ARE DOING THIS AND YOU REFUSE TO CONSENT - these plasma centers will not accept your donation! It is in my strong opinion they are even blackballing donors for refusing to consent to figure printing!
Johnson is a good staff member. Tabby's a good stock remember too. And they're very good at what they do. Eddie's a good staff member as well. When they do this taking it's real precise and right on. All the people that work at CSL Plasma on Admiral is really good sad they're all nice and are all sweet.
I am writing this review to say this spot is an amazing spot to come to the people here are great and they are so wonderful. Their hospitality is 100% The best you can once they make sure you get your raffle ticket at the end to win their prices that they have more to say I love coming to the spot very comfortable I get my money exactly what they give me and they also give me a chance to get more by reviews like this one thank you God bless and have a great day
I enjoy the atmosphere, and the shivelry.no problems always brighten up my day every time I grace my presence with this emaculet and joyous business, not to mention it actually helps my community, not the community but my community, and that's what's up!
Donated here for years, did everything I was supposed to, tolerated peoeple who did not know how to do their job codbt do sticks, getting side comments about friend ships with other donors, left totally. Bruised up one time, then recently got tricked into if I had covid I can donated for antibodies. Once I told them, I felt like a criminal was told I exposed everyone,, which I didn't then I was told I was donating while sick, which I wasn't, then I was told I don't answer the questions honestly so they have permently deferred me. After all MY dedication to them! Not worth it there and has gotten worse thru the years... so thanks but no thanks call!
Being a new donor I'm considered a red which means that a new employee or a trainee it's not supposed to be sticking me. To go on with my complaint is that I gave the gentleman the opportunity to stick me because he stated that he was one of the best ones. Unfortunately he couldn't get my vain right so my machine Kept on beeping and finally they came and re stuck me. Well Well unfortunately the second person that stuck me didn't do a great job either which a manager had to come and help adjust but to my disappointment that didn't work so I lost a whole bowl of blood. It was very emotional to me due to me asking the employee since way earlier to just take me off because it was a discomfort. So now I'm deferred and I lost to be able to get all my donor fees. I'm a medical assistant and I guided them to my vain and it was still a fail just heart breaking when they don't take you seriously at all! All of this could've been prevented. What was more painful is that both of arms where bruised. Wish I would've saved the pictures but I didn't.
I enjoy my donation it's a good place to give your plasma and the staff are always helpful and nice great place
Of all the times I've been here I've had no issues. The staff is super friendly and a great group. The needle sticks go in with ease and they always ask if you're doing OK. I come twice a week and have no complaints.
