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Crypto.comReviews 141

1.1

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Crypto.com Reviews Summary

Crypto.com has a rating of 1.1 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crypto.com most frequently mention customer service, bank account and similar situation. Crypto.com ranks 390th among Currency Trading sites.

service
91
value
83
quality
88
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Canada
1 review
3 helpful votes
Follow Clarence S.
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Very poor customer service, they will inundate you with numerous nonsense requests. High spreads and fees. Very Mickey Mouse.
If they respond to this review, I'm sure it will be to contact them which has been attempted numerous times to no avail, hence the review.
There are other, much better platforms to use to trade crypto.

Date of experience: March 5, 2022
Florida
3 reviews
7 helpful votes
Follow Christa B.
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Thanks for this platform. It's crazy how Cryptocom as a company is yet to be put on the blast for the atrocities they have been doing! It goes from closed accounts to people not being able to trade their money back into their accounts. You can google Spirassp and Crypto Scam Defense (CSD) as they are helping people recover from this day light robbery. They locked and closed my account with $11,452 in it giving all sort of excuses claiming they had they rights without no real explanation but luckily I got my money out and ran faraway from Cryptocom.

Date of experience: February 18, 2022
Florida
1 review
2 helpful votes
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Hello my name is Richard Price and my experience with crypto.com has been nothing but a nightmare... I've been trying to withdrawal funds now for quite sometime and it seems nobody cares or has tried to fix the problem... You see they put a 24 hr. Hold on funds when trying to withdrawl for security reasons but here's the problem ITS BEEN DAYS and nobody cl cares... Please don't make the same mistake I did because nobody should have to go through this... All they care about is your money and advertising with the Lakers... also if they were that good they would offer more of the crypto thats gonna make you money... they only have a small amount that's worth anything... So again if your new be careful don't make a mistake because there is no one who cares... true story worst customer service ever

Date of experience: February 11, 2022
Arizona
1 review
3 helpful votes
Follow Jon L.
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I staked $4000 for a card, however, I never received a card. It has been 75 days. My money locked, as I was mislead and never given the product advertised by Crypto.com the visa card. Also I cannot transfer my fund to my external bank account. Beware. I would not do business with Crypto.com.

Date of experience: January 30, 2022
Nigeria
3 reviews
5 helpful votes
Follow John J.
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They're not sincere.
January 30, 2022

Do not think of putting your money here, they're not sincere at all, if you wish to invest in a more legitimate and trustworthy company, then visit profitinvesttrade. Com, as they have a very high ROI and guarantee a successful withdrawal.

Date of experience: January 29, 2022
Italy
49 reviews
4 helpful votes
Follow Selena S.
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Quest'app per comprare e rivendere criptovalute è pubblicizzata tantissimo e ovunque su internet, anche perchè c'è questa promozione che regalerebbe 25$. Purtroppo quello che però non c'è scritto è che per riceverli è necessario depositare ben 350 € sull'app! Soldi che vengono convertiti in criptovalute e che quindi non si sa se si riusciranno a ricevere aumentati, diminuiti o dello stesso valore. Sinceramente lo trovo troppo rischioso e l'app è poco trasparente a riguardo (anche perchè l'assistenza è solo in inglese). Non badate alle recensioni a 5 stelle perchè tanto sono solo di chi vuol pubblicizzare i codici di invito

Date of experience: November 15, 2021
Thailand
1 review
5 helpful votes
Follow Emilio M.
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The company seemed really nice, and I ended up ignoring the bad reviews I had seen. I opened the account successfully, deposited some "test" money, and moved into a hardware wallet. Then, I did a real transaction depositing a more substantial amount, and they locked my account and didn't resolve it yet. I heard that some people are having over 30 days waiting for the account to be unlocked. And, to be worse, these cryptocurrencies are falling in price and they will not bear the loss!

Date of experience: October 26, 2021
Canada
6 reviews
15 helpful votes
Follow Saleh L.
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Thief site
September 9, 2021

Horrible customer service, worst support, they don't answer, they charge fees every opportunity they get. And the signing bonus ( remained unlocked), overall if you don't want to lose your money fast stay away from this site, once you deposit, you will ha e very hard times to see your money, no one answers your questions.

Date of experience: September 9, 2021
Illinois
1 review
10 helpful votes
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SCAM SCAM SCAM
July 16, 2021

Crooked business - they quickly and easily take your money then refuse to give it back! These are the very kind of cryptocurrency companies that need to be regulated and kept legal by our government. DO NOT use Crypto.com for any reason -you will regret it when you can't get your money out of their greedy hands!

Date of experience: July 16, 2021
Canada
1 review
2 helpful votes
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Big Scam
July 2, 2021

Everything seemed to be fine not until I wanted to withdraw my funds. I got an email that my account was blocked and I was requested to send some additional documents which I did but I was so unlucky with them because they kept asking for more documents which I sent to them reluctantly. It got to a point, they stopped replying to my emails, this was when I knew they were not legit. All thanks to dîgîtàlcrímépôlîćè, ćôm for their effort on how they got me back my funds.

Date of experience: July 2, 2021
New Jersey
1 review
1 helpful vote
Follow Baylor L.
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Great Platform!
December 27, 2020

One of the most secure and trusted exchanges... crypto has been good to me and it's on my top list cos I can buy bulk crypto for my in vestment at ruxleyin vestment. Co

Well I read a review about them on trust pilot.

Was a little skeptical at first... so I made my deposits in units last 2 weeks and now I can with draw. They offer the best in weekly ROI!

Date of experience: December 26, 2020
Norway
2 reviews
4 helpful votes
Follow Andreas O.
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I have been using the Crypto.com Wallet & Card App to buy, sell, track and send crypto. It comes together with a no-annual-fee metal MCO Visa Card and some great perks like cashback and airport lounge access.

To get you started, I am sending you a sign-up bonus of $80,00 USD. Download the app and sign up, it's super easy.

Use my referral link https://platinum.crypto.com/r/lxy79lzyvt with my referral code: lxy79lzyvt to claim your bonus.

This limited offer is on a first come first serve basis, make sure you sign up before the others!

Cheers!

Date of experience: January 2, 2019