Cravetv.caReviews 467

Website is so slow to load, the video player is a joke. They advertise movies and shows on the main page that you can't even watch without paying extra (what's the point?!) video lags, takes ages to load for no reason (not internet related, other Windows like Netflix and YouTube load fine), they make you watch all the credits before playing next episode, there is no option to skip the intro/theme song, there is no spacebar play/pause function there is no play next episode button. Often the video freezes, and when you refresh the page they make you sign in again and find the episode and then you need to fast forward to where you are in the show (it doesn't remember where you left off). Did I mention the website is terribly slow? Can't believe they run such a shoddy website, not even on the same spectrum as Netflix.

I just wonder if Bell has been reading all these reviews, and if so, they should be bringing better content, better streaming reliability and hire developers that know how to program an app that is user friendly across all platforms. I'm sticking with my US services and IPTV. Thanks all for your honest reviews, saved me some money! Happy New Year! :)

CraveTV has fantastic content (mainly HBO), however, the delivery is absolutely horrendous. The app constantly bugs out: it starts you from the beginning of the content you are trying to watch, plays different audio tracks from what should be played, and 'forgets' what episode you were watching -- making binging infuriating. Could be great once the bugs are worked out, but for now, it is truly terrible.

Bought CraveTV gift card for my boyfriend for a gift and it never was delivered to him. It has been 2 weeks now and even after contacting CraveTV about the issue, nothing has been done. How can a simple online gift card be so difficult to send? No other similar service provider or online shopping has this type of issue. I am so frustrated with the service and the lack of response about the issue from CraveTV. I would 100% not recommend. Use Netflix, it is a far superior streaming service.

So here I am not able to post a Google review. It seems impossible to do. So much for Google's "Don't Be Evil". A review on my local pizza place? NP. A review on a billion dollar company? NOT POSSIBLE. I shouldn't be surprised. So CRAVE has done a substantial offering upgrade. It includes HBO & Showtime & Movies. I am Impressed. It even seems worth the $22.+ per month. However, it gets dragged down by it's $#*!ty service. Literally. You have one job. Serve up videos at a good speed and good quality without buffering. For gosh sake you EJITS at BELL MEDIA... ADD SERVERS. Increase Bandwidth. Quit being so cheap and stupid. You have a good basic product. Service it. If you want to make Netflix $$$, GROW UP.

Bad tel. Connection. Incompetent reps. NO fix for their inability to open Crave on my Smart TV.

Worst experience in decades, Horrible.

This is completely unacceptable, having a maximum of 720p (unless I buy a Gen 4 apple tv) is insane. I'm paying for the crave +HBO package at $20 a month, with Netflix I pay $14 a month and get 4k streaming.

I would probably be better off cancelling my crave subscription getting a VPN and subscribing to HBO Go

I actually enjoy crave, I have no functionality problems the app runs great and buffers quickly, but 720p resolution ruins all of the good things about the service. With 1080p tv's as cheap as they are now it's ridiculous that this isn't the max streaming quality, it really should be 4k but I would be satisfied at 1080p.

They must hire developers who have never coded before because I have NEVER used a website with so many glitches before. Half the time, even on my mac [no matter which browser I use], the homepage takes over a minute to load. Then, to search for my show, the search bar doesn't even show up properly. Finally, I search my show, and CONSTANTLY I get the same error; this show has been restricted, need parental permission or something... I am 28, and trying to watch a pg show. I have called Crave so many times, and they always say 'clear your cache.' I have done this 4 TIMES since I signed up 2 months ago. Literally, worst website every. Decent content, and absolutely embarrassingly pathetic site that needs SO much more work before it should have been live for users to access. Step it up Bell.