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Craigslist

1.9

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Craigslist Reviews Summary

The overall reputation of the company is significantly marred by customer dissatisfaction, particularly regarding its platform's functionality and customer service. Users frequently express frustration over the arbitrary removal of legitimate posts, with many feeling that the site is overrun by scams while genuine listings are flagged without explanation. Additionally, the lack of responsive customer support exacerbates these issues, leaving users feeling unheard. Despite some recognition of the platform's potential to connect individuals, the prevailing sentiment is one of disappointment, with many users seeking alternatives due to these persistent challenges.

This summary is generated by AI, based on text from customer reviews

service
82
value
75
shipping
39
returns
37
quality
64

We monitor reviews for authenticity

GB
10 reviews
12 helpful votes
Follow Kris D.
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Great online classifieds site. Have had mostly positive experiences with buying and selling. Be careful when meeting buyers/sellers and beware of scams. Also, the overposts and miscatigorization from apartment complexes are really annoying. At least in my area. I usually flag them when I can. Anyway, if you use common sense in your dealings you should have little problem.

Date of experience: January 13, 2012
Illinois
11 reviews
21 helpful votes
Follow Tom S.
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I don't know how people could find anything in their cities before craigslist strated being around. No need for newspaper ads, you can find everything on Craigslist

Date of experience: January 8, 2012
New York
21 reviews
60 helpful votes
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I like Craigslist but every user just has to be careful of scams. It's not Craigslists fault because they can't control everything that happens on their site.

I have used it to sell my furniture, electronics and clothes. I sold an iphone for $500. I met the person at a Starbucks and had no problems. When selling an expensive item make sure you meet in a public place and ask them to pay you in small bills. I would never take a check. Occasionally you will get creeps who respond to your posting telling you that they want your item and they are willing to pay more than your asking price. Be very suspicious of these people because it's a scam. Never give out any personal information. You can read more about it on the CL site.

I've also used Craigslist for my job search and also found a couple of apartments.

Date of experience: January 6, 2012
Pennsylvania
4 reviews
2 helpful votes
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Craigslist is great for buying/selling and to find apartments and houses. If you want to find a date, I wouldn't recommend it. There is a lot of scams and things going on, but overall the site is very useful. I use it often.

Date of experience: January 6, 2012
Florida
1 review
1 helpful vote
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Craigslist was my savior when trying to find a place to rent locally. I was in a bind to find a place and found one within just a couple of hours. Met with the landlord to see the place loved it and signed the lease and was in my new place the next day.

Date of experience: December 26, 2011
Virginia
6 reviews
9 helpful votes
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Ive gotten jobs, sales, buys, girlfriends, friends, networking, and spam. But the good things way out the spam $#*! all day!

Date of experience: November 23, 2011
Massachusetts
29 reviews
81 helpful votes
Follow Kelsey M.
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This is an awesome site to find anything from furniture to a job! My partner and I actually found our apartment on here! Not only can you find many good deals on here, you can sell your no longer used items on here for free! Just be careful for the wackos out there and meet in a well-lit and public place. I'm very grateful for this site. The main drawback to CL is some of the fake advertisers.

Date of experience: November 17, 2011
Japan
5 reviews
7 helpful votes
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Craigslist is a really useful site - Looks naff but it is actually quite useful.

Date of experience: October 9, 2011
North Carolina
3 reviews
10 helpful votes
Follow Michael S.
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The one site I rely on for pretty much everything is craigslist. I

Date of experience: September 26, 2011
Costa Rica
6 reviews
14 helpful votes
Follow Xavier M.
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Good site, helps find cheap stuff and I did found apartments there twice. I would like it if it looked a bit "newer", but oh well I prefer usable and useful over looks.

Date of experience: September 4, 2011
California
18 reviews
76 helpful votes
Follow mylene g.
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Craigslist is a so/so site for me. Good and not good. A lot of phishers on this site. You will try and apply for a job and they will just ask a lot of questions and details about you then nothing. It's like they are just getting data from you. Heh. I never really had any success in here. If I want to buy or sell something, I think I will go onto a different site.

Date of experience: September 1, 2011
California
11 reviews
51 helpful votes
Follow Gladis G.
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It depends on where you live as to your experience on Craigslist. You have to keep safety and the possibility of scams in mind. I personally have never had a bad experience with a transaction. This is one of those... if its too good to be true it probably is... kind of things. Don't set yourself up for a bad experience.

Date of experience: August 30, 2011
Florida
21 reviews
115 helpful votes
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Craigslist gets a 5 star in my book. I have never been scammed but have scammers tried to scam me? A million and one times! But if you are streetwise you would do just fine! I have bought and sold stuffs on craigslist successfully, I have hired temp assistants, that turned out to actually work good.

But most of the job offers on there are fake. Don't bother about going to their forum, they are just a bunch of horny guys with nothing to do (sorry for being so outspoken)

Date of experience: August 26, 2011
Kentucky
1 review
2 helpful votes
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I have bought and sold a lot on Craigslist. I loved it when I first started using it. However it is becoming extremely frustrating now due to all the penny bid websites putting fake ads on there. They list very desirable items such as iPhones that seem just a little bit too cheap but not so much so that it's an obvious tip off. The best way to spot them that I have found is to look for odd pricing. Legitimate users round their prices to an even number ie, $100, $125, $200 etc. The scams are usually listed unrounded such as $104, $143, $214 etc. They claim to have just sold the product and then let you in on a little known secret they used to get such a great deal on the product. If you see one of these and get that response it is a scam. Flag it and don't use that site. Craigslist tries to offer anonymity but that backfires when you can track and stop the crooks.

Date of experience: August 20, 2011
Maryland
3 reviews
17 helpful votes
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Love love love cl
August 11, 2011

Love love love cl. I sold my car and found my job on Craigslist. I owe this site alot. Keep up the good work. My only complaint is all the spam.

Date of experience: August 11, 2011
District of Columbia
34 reviews
273 helpful votes
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I'd give this 5 stars but there is alot of spam and fraud related posts/activities on here. Besides that, it's great, I've never had decent luck on the job portions though (they aren't exactly straight foward with you when they post their stuff) but the personals are hilarous and some of the items (that arent spam) are pretty decent as well.

Date of experience: August 2, 2011
California
2 reviews
13 helpful votes
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I was loking for the job on cragslist, but I find it people they making fraud to the good and poor people... they sent to me money to materials to finish up the house they going to live here in Nevada and money to some groceries for they when they arrival... and I did send money to the people they told me... but the my bank call me and teld me the check I did deposit is bad check... OMG! I don't now waht can I do

Date of experience: July 11, 2011
Arizona
11 reviews
65 helpful votes
Follow D M.
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It's the worst place to look for JOBS there is. Most of the ads are spammers or agencies collecting your information. I especially avoid any ads that don't give a business address, phone number, fax number or email address. If businesses were to advertise in a newspaper at least one of these things would be listed. If it's only a Craigslist email address that's given, back off! I had to change my personal email address because I was getting 70+ spams a day. I really need a job badly but I'm tired of trying to filter out the 10% real jobs from the rest.

Date of experience: June 13, 2011
New York
1 review
1 helpful vote
Follow Liz S.
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The only problem is that sometimes you can meet too many weird people.

Date of experience: June 13, 2011
Michigan
11 reviews
26 helpful votes
Follow Morgan S.
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I like the simplicity of craigslist and the fact that it does not charge users. But, the interface is poorly designed and you cannot effectively search for anything specific.

Date of experience: May 21, 2011