CPAP.comReviews 1,469

This is my first interaction with CPAP. I spoke with Autumn regarding placing my new CPAP machine. She was extremely polite, friendly and helped in providing all the necessary information and taking the order. He pleasant and supportive mannerism made the entire experience very pleasant.

I received a product which had a manufacturing defect. CPAP.com responded quickly and replaced the product.

Placed a $1,100.00 order 0n the 24th of April, Three weeks and dozens of emails and this poor excuse for a company charged my Credit Card and never delivered. Ignored my emails and only after contacting my Credit Card company they credited me back my money!
STAY AWAY! YOU WILL REGRET THINKING YOU ARE GOING TO SAVE MONEY HERE!

Happy with the process of purchasing with one exception... I do not like having to have my subscription from my doctor. They like to push their own products or have us do business locally. My fax was sent this morning... they still have not received it. Other than this, no problems at this moment.

As a new CPAP user there were very good at explaining everything to me. They were quick to answer not like the other supplier I used. Also, the order came in 2 days. I will definitely become a regular at this site.

All my regular suppliers didn't have and could not get what I wanted. CPAP.com came through. Very easy to work with.

Bought a cpap mask by calling in an order and cpap representative provided great customer service! They helped with a delayed delivery because of going out of town and it was very professional.

I usually find what I need and discover things I didn't know I needed!
They know what they are doing over there:-)
So helpful with any issue one has with ordering or product questions.
And they have regular sales that really bring down prices on popular items, so I would recommend subscribing to their email newsletter too.

I use a CPAP machine and it is a problem when traveling to find distilled H2O, called the company and Carol patiently explained options and went thru different machines that don't require H2O. She even faxed my MD office to get my prescription and showed me how to safe $$. Thank you Carol!

One month out of warranty and the company offers no help. Unit is just 2 years old and modem has stopped working, company says $500.00 + to repair. There customer service department is terrible. I will not recommend this company to anyone, because they do not stand by there products.

He is a worthy representative for your company.
I asked to review him.
He is a great listener, improved my knowledge and a kind, gentle personality, who wants me, the customer to be happy with my shopping experience with you.
Yea Jonathan!

I really like working with CPAP.com. The service is excellent and everyone is profession, yet friendly. They are my "go-to" for all things CPAP.

I got a Device from CPAP.com. The machine stops while I am asleep - more than one in a single night. Called customer service. They will take the machine back (return) and send a new one. This is acceptable, but it would have been better if the machine was not defective in the first place.

I had the opportunity to work with Layne, concerning an issue with the lift travel hose suspension not functioning properly. Layne was prompt and professional handling my issues and concerns. Layne represents your company with highest of profession.

Thank you.
John Rossi

Katherine was absolutely fantastic! She was able to help me with all my questions and was able to suggest products that made my order complete and alleviate my stress! Thank you Katherine!