CPAP.comReviews 1,469

I was just helped by customer service rep Latoya P. She was awesome. I was having trouble with a mask. She explained and walked me through everything, very patiently and thoroughly. She gave me a full refund, helped me choose a new mask, and ordered it for me using the credit I just received. All very fast and easy. Very impressed with her and CPAP. I am a lifetime customer for sure!

Its been a nightmare doing business with two competitors. One phone call to cpap.com and Dasha S. Quickly took my order and answered all my questions. We live in a very rural setting and wi fi and mail service are spotty. Cpap.com offered alternative delivery to meet my needs.

Brandy helped me place an order. She was knowledgeable, more than willing to guide me through the process of placing an order, and I think you should give her a raise.

Unfortunately I had to make two calls to CPAP.com. The best thing about the two calls was the very professional and courteous service provided by Heath on the first call and Anita on the second call. I still don't have a CPAP. I would suggest some FAQs for using FSA cards.

Called on my order Dasha S was very professional and extremely helpful.
Some of my order is back ordered and she helped check on other options
Which took a while but she hung in there with me. Over all a FANTASTIC EXPERIENCE...
Thank you Dasha S... :}

Able to help me in a couple of minutes. Found item and ordered. Great job. I called, quick response and Heath R. Helped me get it ordered and now its on its way the adapter I requested. Will use the site in the future.

This is my first order with cpap.com but it definitely won't be the last. Their prices are much lower than other sites. I ordered a new cpap machine and didn't have a copy of my prescription to send them. They requested one from my doctor's office and they didn't respond. Dasha spoke with my doctor's office directly and in a very short while had a copy of my prescription and processed my order. Thank you very much!
Kevin B.

Brandy T was very professional and very knowledgeable about products and services she can provide. Ordering was quick and easy. Five stars for Brandy.

Treat a conducted herself in a professional matter every detail was explain in very understand way. I own a small business in Miami I wish that my custemer service reps. Would perform in the same manner thank you clap you have a great employee. Thank you treanna

I retired from Biltmore Estate in Asheville N. C., and understand how important excellent customer relationship is.
Heath was on top of his game. I would give him a raise!
Thank you!
Cathy Burris Deweese

I found out things about my CPAP machine that I would have never known if it had not been for Heath. I learned there was a way to print out a report for my sleep doctor which I never knew before. He walked me through how to do it, told me about different products that I might want, the prices, alternatives, and was just a really great customer service rep. Great experience!

I just ordered a new mask yesterday, and much to my surprise it was on sale for almost half of its usual price, so today I called back and ordered a 2nd mask! Nadira was a joy to work with and helped me immensely! This is probably my 5th order from CPAP.com, and I have always been happy with them!

Every time I have called cpap.com, the folks have gone out of their way to be helpful to me. It is always such a breath of fresh air! Heath was outstanding today, digging through my account to help me identify the proper headgear I wanted. I reeeeeeally appreciated his expert (and charming) help!

I messed up and entered my email address incorrectly on my order. I called today and with no wait, was able to speak to Heath, a knowledgable kind service rep who was able to not only fix my mistake but also go above and beyond to make sure my order was correct and assure me they would get my supplies to me as soon as possible. I can't wait to work with them further.

Cpap.com it is very great place to get all cpap needs. Very profesional. Heath was a great help, polite, professional and eager to answer my concerns. Very caring people. Keep up the great work.

I had called to order two items and had a pleasant experience with Dasha S today from CPAP. Very nice agent.

Heath was knowledgeable and a pleasure to speak with. I called only having a description of what I wanted. Heath knew what questions to ask me and immediately found exactly what I was looking for.
I very much appreciate his knowledge and help with placing order.

There are a lot more options at CPAP.com than through my normal medical supply store in town. The customer service was great.