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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
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6,833 reviews

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Texas
1 review
0 helpful votes
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Not quite what I expected.
October 12, 2023

I expected this to produce a little more heat than it actually does. When i'm able to have this under my desk to where the heat is contained, I may feel differently. But for now, i wish it produced more heat than it does, I still must use my space heater.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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Awesome Electric King Size Blanket
September 6, 2023

My husband suffers from body arthritis and this is extremely helpful. Love the product, the dual controls are just perfect for us. The product itself is of good quality and love the teal color! A major plus was having the long cords that were just enough to reach our electric sockets on the wall behind the headboard. The cords are plugged into the blanket at the foot of the bed and the cords are then placed under the bed to the socket. The instructions were very clear and easy to follow. We just started using this product and I am hoping that it holds up.

Date of experience: September 6, 2023
Rhode Island
1 review
0 helpful votes
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Great Product & Service
July 19, 2023

No complaints! Received what I ordered in a timely manner and the product is awesome.

Date of experience: July 19, 2023
Minnesota
1 review
0 helpful votes
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Your notification is all wonky.
June 13, 2023

Your notification that my package had been delivered was on June 8 while FedEx said it would be delivered on June 12. It was delivered on June 12.

Date of experience: June 13, 2023
Ohio
1 review
0 helpful votes
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Cozy
May 11, 2023

The foot warmer is just what I needed. Now I sleep well because my feet are warm all night.

Date of experience: May 11, 2023
Colorado
1 review
0 helpful votes
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Rugheater works like a charm.
April 1, 2023

This product came highly recommended to me by a friend, and they were right - it heats up the room in question perfectly.

Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Great service
March 31, 2023

Great service
Arrived quickly. Order accurate. Very satisfied with product and service.

Date of experience: March 31, 2023
Florida
1 review
0 helpful votes
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CozyWinters Rock!
March 25, 2023

Easy to order. Liked the sale price - kind of took it back to Pre-Covid pricing. Can't remember though it they come pre-charged or need charging before first use (next season).

Date of experience: March 25, 2023
Connecticut
1 review
0 helpful votes
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Quick.
March 14, 2023

My order arrived very quickly and was exactly what I needed. I ordered replacement batteries for my zanier heated mittens and although they needed a little tweaking ( a little bump on the connection made them a bit too tight) they are now working beautifully.

Date of experience: March 14, 2023
Alaska
1 review
0 helpful votes
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Dissatisfied customer
March 13, 2023

Buyer beware!

From CozyWinter I purchased a pair of "Lenz heated socks 5.0 Toe Cap" in size "INT XL US12-13" for my mens' size 12 feet. They fit very snugly without the battery packs attached. When I tried the socks on with the heater batteries snapped onto the cuffs and rolled the cuffs down as instructed, the socks became uncomfortably tight.

I requested and received an authorized "RMA" (return) number from CozyWinters and returned the socks within the required time period. I explained that the tear in the inside manufacturer's box was there when I opened it and that I was not responsible for the tear. CozyWinters opened the shipping box, taped it back up, and wrote on it that the return was not accepted and for it to be returned to sender. CozyWinter did not provide me with any explanation of why they hadn't accepted the returned socks, nor did they refund me the $437 they charged to my credit card.

This is the first negative or dissatisfied customer review that I have ever written. I will never do business with CozyWinter again.

Date of experience: March 13, 2023
New Jersey
1 review
0 helpful votes
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Ms
March 8, 2023

My husband's feet feel ice cold all the time, even though the skin temperature is normal. When he turned on the foot warmer, that was the first time in his recent memory that he had warm feet. He and I are very grateful.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Toasty toes and feet
February 24, 2023

Cozywinters footwarmer is an excellent product. Well made and soft on my feet. I like the option to slide my feet in the plush exterior sleeve or just lay my feet on top. It works very well under the bottom sheet of my bed. I love the 8 hour timer. Other foot warmers I have purchase only had a 2 hour or 6 hour timer and it would go off in the middle of the night. I purchased 2 more for other beds in the house. Absolutely love this product.

Date of experience: February 24, 2023
Minnesota
1 review
0 helpful votes
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Ice Cleats - Due North
February 22, 2023

Arrived quickly and they work great! Once the ice arrives, I never go outside without them.

Date of experience: February 22, 2023
Colorado
1 review
0 helpful votes
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New to snow, great find for me!
February 22, 2023

Just left AZ and moved to a house with a basement, in winter, during an extra snowy season. Trying to keep the basement living room warm for me, and esp my animals was challenging. But RugHeat has fixed that wonderfully, and the upgrade to the thermostat is well worth the price. Setup was easy on carpet, and other than the mat being a bit crunchy to walk on, it disappears under the rug. I'm using this as a supplement to my forced air heat, and it is perfectly cozy for watching TV on a cold night.

Date of experience: February 22, 2023
Minnesota
1 review
0 helpful votes
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Works as intended and described.
February 16, 2023

Works great! I am happy with my purchase. The cover was a tad of a stretch but I got it work fine. Not being able to see the button without looking down between my legs is the only drawback. Only do this when stopped and parked.

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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Excellent service
February 15, 2023

Product arrived promptly and as advertised. Every transaction with Cozy Winters has been flawless including prompt repair of an item that stopped working. Will keep buying from them given their excellent customer service and variety of products

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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I have nothing but good things to say
February 8, 2023

I am 100% pleased with both the products I purchased and with the customer service I received. Although I wanted 3 under-rug heaters, I first bought just one to see what I thought and I'm not sure I've ever experienced a product not only living up to, but exceeding my expectations like this one has. So I went ahead and bought the other 2 that I wanted. Then I contacted CS to see if I could be given the volume discount even though I did not purchase all 3 units at once and it was given to me with absolutely no hassle at all. I honestly couldn't be happier with the entire experience.

Date of experience: February 8, 2023
California
1 review
0 helpful votes
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Wormer
February 1, 2023

It was fine, it got there on time. Working fine. Enjoying it, enjoying it, enjoying it.

Date of experience: February 1, 2023
Georgia
1 review
0 helpful votes
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Awesome
January 30, 2023

Great products. Great service. Require too many letters for the review.

Date of experience: January 30, 2023
Washington
1 review
0 helpful votes
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Heated floors are nice, however...
January 29, 2023

The floor feels nice on bare feet. If you are expecting this heated pad to replace any sort of heating you are using, you will be disappointed. They do frame it this way on their site, showing the difference between a space heater and a heated floor. The space I'm trying to heat is not much bigger than the mat. I got the 5X7 foot and we're talking about an area that is about 8X12 feet. Does it make the area warmer? Yes. I would say by single digit percentage Maybe 10% It is still necessary to have the space heater, just like before. If you want the luxury of walking around in bare feet in the morning, get this system. If you expect it to replace your current expensive heating solution. It will not.

Date of experience: January 29, 2023

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States