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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

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6,833 reviews

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Linda B.
1 review
0 helpful votes
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It was an easy checout i just hope it comes quick
December 21, 2016

It was an easy checout i just hope it comes quick.

Date of experience: December 21, 2016
Ryan S.
1 review
0 helpful votes
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Great experience
December 20, 2016

Great experience.

Date of experience: December 19, 2016
James J.
6 reviews
0 helpful votes
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The products were appropriate from a store named Cozy Winters. My cats love the heated window seat, may have to buy another if they don't stop sparring for it. And the bicycling Bar Mitts allow me to ride in cold weather without wearing heavy mittens.

Date of experience: December 19, 2016
Chris M.
4 reviews
0 helpful votes
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Easy enough
December 19, 2016

Easy enough.

Date of experience: December 19, 2016
Barbara M.
2 reviews
0 helpful votes
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Product sounds exactly what I am looking for and based on the reviews, it should be perfect. Ordering process was very easy, too.

Date of experience: December 17, 2016
Texas
1 review
0 helpful votes
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Repeat Customer
December 18, 2016

Love the pet supplies at this store. Quick delivery and quality products.

Date of experience: December 17, 2016
Bennett G.
1 review
0 helpful votes
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Ski rack openings too small for fat skis
December 15, 2016

Ski rack openings too small for fat skis. My mistake. Ordered other item to fit and returned item that didn't fit.

Date of experience: December 15, 2016
Elizabeth R.
1 review
0 helpful votes
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Convenient, quick and easy
December 15, 2016

Convenient, quick and easy

Date of experience: December 14, 2016
Debra W.
1 review
0 helpful votes
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Well made
December 14, 2016

Well made. Perfect size. Love the adjustable temp. Our boxer will be cozy this winter.

Date of experience: December 14, 2016
Billy P.
1 review
0 helpful votes
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I called for information and Thomas Coriv spent 35 minutes answering all my questions AND recommended a better product. Thomas is a great guy and would recommend him and CozyWinters to anyone.

Date of experience: December 14, 2016
Kerbi T.
1 review
0 helpful votes
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Good customer service!
December 12, 2016

Good customer service!

Date of experience: December 12, 2016
Ron K.
1 review
0 helpful votes
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Straight forward installation
December 12, 2016

Straight forward installation

Date of experience: December 12, 2016
Sharon G.
1 review
0 helpful votes
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Satisfied
December 12, 2016

Satisfied

Date of experience: December 12, 2016
California
2 reviews
9 helpful votes
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Warning about Returns
December 12, 2016

Although the product is good, they double shipped my order and I returned the second heater and they gave me the infamous 'Gift Certificate'.

The warning is this 'Gift Certificate' must be used with in 12 months, my ignorance cost me $105 as I went to use it two years later.

I personally have a retail store and honor ALL gift certificates in the name of customer service an I am successful because there are not strings attached on my returns.

That said CozyWinters kept my $105 and it is a lesson learned to read the fine print when and IF you can get something returned to this company, heaven forbid.

Date of experience: December 12, 2016
Cozy W. — CozyWinters Rep
over a year old

Hi Ron, Not true! CozyWinters Gift Certificates never expire. If you have an expired certificate, just call or email to get it re-activated. Thank you for your business! Sincerely, CozyWinters Customer Support

Brianna L.
1 review
0 helpful votes
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Fast delievery
December 12, 2016

Fast delievery

Date of experience: December 11, 2016
Kansas
1 review
0 helpful votes
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I've bought a few things from Cozy Winters, everything has been excellent quality and fast shipping! I'll be back!

Date of experience: December 11, 2016
Mama C.
1 review
0 helpful votes
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The ordering experience was straightforward and delivery quick. Size seems correct. I am disappointed in the short battery life considering the high price.

Date of experience: December 10, 2016
Gary M.
1 review
0 helpful votes
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Excellent very quick to get shipped
December 10, 2016

Excellent very quick to get shipped

Date of experience: December 10, 2016
Margaret R.
1 review
0 helpful votes
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Thomas was extremely helpful
December 9, 2016

Thomas was extremely helpful. A great spokesman for your company

Date of experience: December 9, 2016
William M.
5 reviews
0 helpful votes
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Easy to navigate and find what you want
December 9, 2016

Easy to navigate and find what you want -

Date of experience: December 9, 2016

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States