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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

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6,833 reviews

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johnnie c.
1 review
0 helpful votes
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Happy with product
March 2, 2017

Happy with product

Date of experience: March 2, 2017
Maggie G.
1 review
0 helpful votes
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It was okay, but I was not too thrilled about the pet warmers. They are hard and not covered with any soft material. Our dog still prefers our regular heating pad, but I wanted something that was safer for her. I'm a little disappointed.

Date of experience: February 24, 2017
Barbara G.
Virginia
1 review
0 helpful votes
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Appreciated the quick shipping and emailing the tracking number. These are for my Dad who had taken a fall. He was so excited when they arrived in the mail after I had ordered them from 1500 miles away!

Date of experience: February 23, 2017
William R.
3 reviews
0 helpful votes
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They work great
February 17, 2017

They work great

Date of experience: February 17, 2017
Rhonda C.
1 review
0 helpful votes
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Ordered the heated socks for my husband as a Christmas gift and he loves them. Now I am ordering the heated vest as a Valentine gift. He has not worn the vest yet but he liked the look of it. Testing it out this weekend. Only problem was that I did not get an email telling me when it was shipped. Since it is coming from New Mexico I was worried how long it would take to get it. Got the email that it had shipped the day it was delivered to my house. Maybe just an oversight on the data entry. Socks have been great.

Date of experience: February 16, 2017
Joe A.
2 reviews
0 helpful votes
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Great prices and quick delivery!
February 15, 2017

Great prices and quick delivery!

Date of experience: February 15, 2017
Illinois
1 review
0 helpful votes
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Just ordered the Powergrip Ski holder/rack. Kudos to Cozywinters for carrying an array of products that are unavailable elsewhere. CW shipped my order within 1 day and all my items arrived in great condition. I'll return to CW for my next ski accessory purchase.

Date of experience: February 15, 2017
Pennsylvania
1 review
0 helpful votes
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Feral Cat Warmth
February 15, 2017

This is a great product so far. I ordered the warming pad and a cover with it. We have a couple of feral cats that we look after and love. It took a little bit for them to feel safe to go in and stay in. Now I find them in there often.

Date of experience: February 15, 2017
Charlsie H.
1 review
0 helpful votes
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Very easy to order
February 14, 2017

Very easy to order. Clear and concise directions. Quick delivery. All as expected.

Date of experience: February 14, 2017
Gus H.
1 review
0 helpful votes
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Process fine let's see product and if is shipped right away

Date of experience: February 13, 2017
California
1 review
1 helpful vote
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They were quite happy to take $ 179.00 for a heated hoodie and it never arrived. Try using there website to contact anybody and it is useless!
They are rip off's as far as I am concerned. I will see you in court, hope your COZY there.

Date of experience: February 12, 2017
Cozy W. — CozyWinters Rep
over a year old

Hi David, We have searched our records and found NO unshipped orders for Heated Hoodies. We also cannot find ANY orders for a Heated Hoodie for a David or Dave "O". Reaching us could not be any easier... Our phone number is on every page of the website, along with the Contact Us to send us an email. If you email us or call us we will contact you back. Is it possible you ordered from some other website? That said, we've been very successfully servicing customers for 15 years. Call or email us and we can look into if the order is with CozyWinters and if there was an issue, but based on what little information you provided, we cannot find you in our systems.
Sincerely, CozyWinters Customer Support

Brian G.
1 review
0 helpful votes
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Very easy and simple
February 12, 2017

Very easy and simple.

Date of experience: February 12, 2017
Albert K.
1 review
0 helpful votes
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This is the only place I could find what I needed, REI discontinued this item after I originally bought them there.

Date of experience: February 9, 2017
New York
1 review
0 helpful votes
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Great dryer
February 8, 2017

This is a great dryer. Portable, fits well on my ski tuning bench. I would recommend this dryer to anyone.

Date of experience: February 8, 2017
russell b.
1 review
0 helpful votes
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Great product and good service
February 8, 2017

Great product and good service. Had concern originally when placed order but was taken care of promptly.

Date of experience: February 8, 2017
Douglas L.
1 review
0 helpful votes
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A good deal
February 6, 2017

A good deal.

Date of experience: February 6, 2017
North Carolina
1 review
0 helpful votes
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The process was quick and easy to search for the correct replacement brushes that were needed. I would recommend this website and use them again.

Date of experience: February 6, 2017
Dana V.
1 review
0 helpful votes
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Easy to use and your site held my order in my cart for the time it took me to complete my order (2 hrs.) as I had data to collect on amounts and sizes. I really appreciated that so I didn't have to re-enter info.

Date of experience: February 5, 2017
Barbara B.
5 reviews
0 helpful votes
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Good and reliable!
February 6, 2017

Good and reliable!

Date of experience: February 5, 2017
Richard W.
1 review
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Ok
February 5, 2017

Ok

Date of experience: February 5, 2017

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States