Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CozyWinters

CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CozyWinters?
grey stargrey stargrey stargrey stargrey star

CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

Instant Feedback

6,833 reviews

We monitor reviews for authenticity

Christian P.
1 review
0 helpful votes
Follow Christian P.
Unfollow Christian P.
Share Review
Report Review

Service rapide et efficace
February 8, 2020

Service rapide et efficace

Date of experience: February 7, 2020
Chuck S.
1 review
0 helpful votes
Follow Chuck S.
Unfollow Chuck S.
Share Review
Report Review

Quick and easy
February 8, 2020

Quick and easy. Friendly people behind the door phones. This is a gift for Valentine day, so I have no review on product.

Date of experience: February 7, 2020
Danielle D.
1 review
0 helpful votes
Follow Danielle D.
Unfollow Danielle D.
Share Review
Report Review

Ordered a spare pair Lenz heated compression socks

Date of experience: February 6, 2020
Joy M.
1 review
0 helpful votes
Follow Joy M.
Unfollow Joy M.
Share Review
Report Review

I am very pleased with cozywinters.com
February 6, 2020

I am very pleased with cozywinters.com. I have chronically cold toes and feet and wanted heated socks. I bought the Lenz heated socks and was very happy with the cozywinters site. It is easy to use, the prices are good and shipping is free. I placed my order, the items arrived earlier than I expected, and the socks have worked well for me. I had also ordered a Peet shoe dryer which I decided to return. I contacted customer service to get the RMA number to return the Peet dryer and order more Lenz socks. Very quickly Jeff was on the phone. He was very friendly and helpful in discussing the Lenz products and giving me the information I needed to return the dryer. I highly recommend CozyWinter and will use them again.

Date of experience: February 5, 2020
Laurie M.
1 review
0 helpful votes
Follow Laurie M.
Unfollow Laurie M.
Share Review
Report Review

They fulfilled my order with no problems and I love having an extra pair of Lenz socks to stay toasty out there in the ski hill!

Date of experience: February 4, 2020
Sandra S.
1 review
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

It was easy to navigate the website
February 4, 2020

It was easy to navigate the website.

Date of experience: February 3, 2020
William L.
2 reviews
0 helpful votes
Follow William L.
Unfollow William L.
Share Review
Report Review

Product had all features wanted at a good price
February 3, 2020

Product had all features wanted at a good price. Easy to navigate site

Date of experience: February 2, 2020
Charles S.
1 review
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

?
February 2, 2020

?

Date of experience: February 1, 2020
JL J.
1 review
0 helpful votes
Follow JL J.
Unfollow JL J.
Share Review
Report Review

I have not received my product, but this address was the only reply option given?

Date of experience: January 31, 2020
Jessica A.
5 reviews
0 helpful votes
Follow Jessica A.
Unfollow Jessica A.
Share Review
Report Review

Good customer service
January 31, 2020

Good customer service

Date of experience: January 31, 2020
Erin B.
1 review
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Share Review
Report Review

Easy to work with
January 31, 2020

Easy to work with.

Date of experience: January 31, 2020
DEREK C.
1 review
0 helpful votes
Follow DEREK C.
Unfollow DEREK C.
Share Review
Report Review

Excellent customer service
January 30, 2020

Excellent customer service.

Date of experience: January 30, 2020
Matt P.
2 reviews
0 helpful votes
Follow Matt P.
Unfollow Matt P.
Share Review
Report Review

First time ordering
January 30, 2020

First time ordering. Easy to do and easy check out.

Date of experience: January 30, 2020
LAURIE L.
1 review
0 helpful votes
Follow LAURIE L.
Unfollow LAURIE L.
Share Review
Report Review

Very easy & very understandable picking the correct size

Date of experience: January 30, 2020
Manuel L.
1 review
0 helpful votes
Follow Manuel L.
Unfollow Manuel L.
Share Review
Report Review

Cozy Winter is my go to online shop to get warm ski gear

Date of experience: January 29, 2020
Ashley J.
2 reviews
0 helpful votes
Follow Ashley J.
Unfollow Ashley J.
Share Review
Report Review

Awesome, easy access
January 29, 2020

Awesome, easy access.

Date of experience: January 29, 2020
Greg T.
1 review
0 helpful votes
Follow Greg T.
Unfollow Greg T.
Share Review
Report Review

My order said it had been canceled but no one could find out what was going on and then they said it was shipped. A lot of confusion. And the product had been in a chair on my front porch for days because my email said the order had got canceled.

Date of experience: January 28, 2020
Linda J.
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

Easy ordering from this site
January 28, 2020

Easy ordering from this site. Have done it in the past.

Date of experience: January 28, 2020
David S.
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Web site is easy to navigate
January 27, 2020

Web site is easy to navigate.

Date of experience: January 27, 2020
Cheryl D.
7 reviews
0 helpful votes
Follow Cheryl D.
Unfollow Cheryl D.
Share Review
Report Review

Ordering was easy
January 26, 2020

Ordering was easy. Shipping was quick. Good grips and made walking on ice and snow much easier

Date of experience: January 25, 2020

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States