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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

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6,833 reviews

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Rory S.
1 review
0 helpful votes
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Justin was a big help, thank you Justin!
February 23, 2020

Justin was a big help, thank you Justin!

Date of experience: February 22, 2020
KURT F.
1 review
0 helpful votes
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Paid for 2 day shipping
February 22, 2020

Paid for 2 day shipping. Ordered 2/12. Charged card 2/13. Item arrived 2/17.

Date of experience: February 22, 2020
Ben S.
2 reviews
0 helpful votes
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Love the product!
February 22, 2020

Love the product!

Date of experience: February 21, 2020
Joe V.
6 reviews
0 helpful votes
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I discovered that I made a typo in the city to be shipped, but the zip was correct. I was able to talk to a gentleman who was very helpful and identified that it would have been a problem because the GPS was not identifying with the stated shipping address. The resolution was accurate and pleasant. My only issue is that the box the product was shipped in was a re-used Home Depot box. We were not even aware that it was the ordered product until we opened the box the next day. Very confusing and not a quality ship or presentation. I also paid $35 for expedited shipping. You can do better with the shipping box.

Date of experience: February 21, 2020
John H.
1 review
0 helpful votes
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Very pleased!
February 20, 2020

Very pleased!

Date of experience: February 20, 2020
ANOR I.
1 review
0 helpful votes
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Cozy Winters has a great selection of heated and non-heated gear to keep you warm in winter; or summer depending where you live. :)

Date of experience: February 20, 2020
lawrence d.
1 review
0 helpful votes
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Great
February 18, 2020

Great

Date of experience: February 18, 2020
Bruce H.
1 review
0 helpful votes
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Everything worked fine
February 18, 2020

Everything worked fine.

Date of experience: February 17, 2020
Vincent Y.
2 reviews
0 helpful votes
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Easy
February 17, 2020

Easy

Date of experience: February 17, 2020
Big R.
1 review
0 helpful votes
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The order was received in the time promised and was as described.

Date of experience: February 16, 2020
David G.
4 reviews
0 helpful votes
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Lots to choose from
February 16, 2020

Lots to choose from

Date of experience: February 15, 2020
jim h.
1 review
0 helpful votes
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It fits and has the right gripers
February 15, 2020

It fits and has the right gripers

Date of experience: February 14, 2020
Sarah C.
1 review
0 helpful votes
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Seamless transaction
February 14, 2020

Seamless transaction. This was exactly the product I needed and I was able to take advantage of a first time shopper promo code.

Date of experience: February 14, 2020
Patricia R.
1 review
0 helpful votes
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Your customer service rep was super
February 11, 2020

Your customer service rep was super. He investigated my problem, explained the situation to me and sent me the proper 'newly branded' battery and wall charger. Now my daughter's coat is toasty warm again.

I wish they would have sent the adapter when I ordered the wall charger the first time

Date of experience: February 11, 2020
TIM D.
1 review
0 helpful votes
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Good
February 11, 2020

Good

Date of experience: February 10, 2020
Lorie F.
1 review
0 helpful votes
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My new boot bags is great
February 11, 2020

My new boot bags is great. Super big to carry everything.

Date of experience: February 10, 2020
Jan R.
1 review
0 helpful votes
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I wore out Yaktrax in two weeks on partially cleared sidewalks and am hoping these will last longer!

Date of experience: February 10, 2020
Rich G.
1 review
0 helpful votes
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Great, except my batteries from my first order are already weak and only used once.

Date of experience: February 9, 2020
Herbert H.
1 review
0 helpful votes
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Getting this for my 97 yr old Dad..
February 9, 2020

Getting this for my 97 yr old Dad..

Date of experience: February 8, 2020
Warren A.
1 review
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I didn't know if I'd be able to buy replacement spikes for my winter cleats. I checked several stores locally, before calling the manufacturer

Date of experience: February 8, 2020

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States