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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I ordered an outboard engine cover and received something I couldn't even identify for what it was. It was vinyl and will not work on running outboard engine. It's the wrong material for marine outboard and can't be used at all due to functional limitations. They're customer service is horrible. Don't Buy from them. You will eat the cost.
Easy ordering, tips were great on how to order a cover for a truck bed. Selection of reinforcement tape and placement of grommets was fabulous... just what I wanted. The cover arrived quickly and I'm very pleased with the truck cover. Would buy from these guys again.
Love the covers and the way they fit easy to wipe down. Product was shipped promptly with no issues.
Ordering was easy. The covers are durable and waterproof. Much nicer than than the original Restoration Hardware covers and a fraction of the price. Only annoyance was shipping. I was told they would ship in more than 2 weeks which was great because I went out of town on vacation. They were delivered a week later, requiring a signature, so the 3 attempts while I was gone left me with one day to pick up 30 miles away after returning from vacation. A range of delivery would have lead me to postpone purchasing until after my trip.
Hello Judy. Thank you for the detailed feedback!
Your order was placed with Free Shipping for delivery by 25 August. Regardless of the delivery date promised, we aim to dispatch every order as quickly as possible. Kindly note for future reference that you can mention "Do not deliver before..." in the notes section while placing the order.
Our packages are dispatched with "Indirect signature required"; if you are not available to accept the delivery, our terms with FedEx allow them to release the package at your doorstep as long as they are able to find a secure place to do so. If they cannot determine a suitable location, they will leave a door tag with instructions for rearranging delivery and/or the location you can pick it up from. This location is typically very close to the delivery address; we apologize for the inconvenience if this was not the case.
Note that our support team is available 24x7 via our phone and chat helplines for any assistance you may need, even with delivery issues. In this scenario we would have gladly contacted FedEx with a request to make one more delivery attempt.
Nevertheless, we are glad it worked out and that you like your custom cushion covers. We look forward to delighting you again with your next order. Thank you for choosing Coversandall.
This was the 2nd time I used Covers & All for custom fit furniture covers. And plan to use them a 3rd time.
The wrong size was sent. The dimensions do not match what I ordered or what the final design measurement was. Useless the way it is now.
Hello Thomas. Please accept our sincere apologies in case your Sun Shade Sail is the wrong size.
We passionately handcraft hundreds of custom products each day; admittedly, sometimes we make a mistake. We are firmly committed to making it right when given the opportunity and once the error is established.
With product complaints, pictures / video clearly showing the error are required. Per our records our Quality team did respond to your email dated 22 August within 30 minutes requesting pictures. We see that an additional request has been made for a video showing the full measurement of the sail; given the very large size of the product the full measurement is not visible in the pictures.
We are keen to resolve this and truly appreciate your cooperation. Please write back on the same email conversation once you have uploaded the requested video via the link provided in the email.
I sent in measurements and a photo for custom chair covers for an outdoor chair. They asked for an additional measurement to account for a cut out around the arms. The cushions came back very quickly and are just perfect! They are zip off and washable and attractive. Fast, efficient service and a good product for a good price. What more can you ask?
Pictures on the website is deceiving. My tarp came with only 4 button holes at the corners.
Hello Matthew. We are sorry to note your disappointment.
Our products are fully customizable; for grommets we offer several options through the drop-down menu provided just below the fabric selection. On your order you have selected "Grommets Only in the (4) Corners" and this is also mentioned on your order confirmation email.
If you have additional comments or questions, please feel welcome to write to us at [email protected].
Product exceeded expectation. Well constructed. Service was also good.
These weight bags are very discreet looking and help to hold down umbrella stands in heavy wind.
Easy to order, quick delivery in accurate and accounts.
They reached out several times to make sure my measurements were accurate and provided a cover that is a perfect fit. Thank you!
Met the specifications that I called for at a reasonable price
Straight forward and easily followed instructions
Terrible customer service - called SEVERAL days ago. Agent was unable to help me. She suggested I send an email, which I had already done and sent a 2nd email as well. To-date (5 days later) I've never received a return reply.
Hello JoAnn. We are sorry to learn that our product has not met your expectations, prompting you to raise a complaint.
With product complaints, investigation may be required across multiple teams which takes time, hence we are unable to resolve such issues over a phone or chat conversation. Our intent is never to make it difficult for you and we're happy to call you once the investigation is complete.
Regrettably, we are unable to locate any email from your registered email address. Could you please write to us at [email protected] including the below:
1. Detailed description of your concern(s)
2. Pictures of the product clearly showing the problem
3. A picture of the white taffeta label sewn on the inside edge of the cover
4. Pictures of the shipping box you received the product in
We look forward to your email as we are keen to resolve this, especially if we have made an error in fabricating your cover.
This is my second order with Covers & All. The website is very good and ordering is easy.
This is my second order with Covers & All. The website is very good and ordering is easy.
I have been very happy with all 5 covers I have purchased so far. I have a rooftop deck in Chicago and the weather is rough. I have had 2 covers for 3 seasons and 2 tornadoes without issue. The other covers have survived the summer so far! I getting ready to buy 3 more covers.
Quick delivery, quality item, good fit, etc. Will do business again.
The custom design and ordering process were a snap. Site is well laid out, intuitive and automated ordering and confirmation process made things simple.
The product I received, while more expensive than something generic I could have gotten on Amazon (provided if I could actually find the exact size I needed), is extremely high quality and better designed for lasting durability. I am very pleased with the product - the vinyl is thick, robust and the fit to my item was perfect. Additionally, shipping was timely and well packaged.
Simple site to use and complete order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kathleen. We are sorry to learn that your Custom Outdoor Boat Motor Cover did not turn out as imagined.
To make the order process as transparent as possible we have diligently listed the material specifications on the product page. For your cover the material chosen is Cover Max which is described as "1000 Denier, PVC Coated Polyester - FEELS LIKE VINYL". PVC means it is made using plastic which is inherently stiffer than fabric. For a fabric feel, we have a different material - Cover Fab.
We offer other fabric options; at this time canvas is not one of them. We suggest that you order our Free Swatch Kit which will help you make an informed choice on your next order:
https://www.coversandall.com/swatch-kit.html
Understandably, since each cover is custom made to your specifications, we are unable to accept returns in the absence of any error from our side. If we do make an error in fabricating a cover, we are firmly committed to issuing a replacement.
If you have additional comments or questions, please feel welcome to write to us at [email protected].