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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
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51,449 reviews

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Canada
1 review
0 helpful votes
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Good quality sectional cover!
August 27, 2021

We had this company recommended to us by our contractor who recently re-landscaped our backyard, and we are very thankful for the recommendation. We recently purchased a cover for our new outdoor sectional. The ordering process was easy and I felt confident in the design drafts that were sent to me to preview before production. Production and shipping were super quick, we had our cover within 2 weeks from when we placed the order! And the cover fit perfectly, much better than anything we could have purchased ready-made. It was an investment, especially with the heavy, weather-resistant fabric, but it turned out great and I think it will be worth it to protect the sectional frame over the winter months.

Date of experience: August 27, 2021
New York
1 review
0 helpful votes
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Happy Customer
August 27, 2021
Updated review

The custom process was efficient. The customer service portion was quick and responsive.

Date of experience: August 27, 2021

The custom process was perfect
August 13, 2021
Previous review

The custom process was perfect

Date of experience: August 13, 2021
California
1 review
0 helpful votes
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Chair and couch seat covers
August 27, 2021

They are exact fit. Easily slips on the existing cushion cover and fits perfectly. The cloth material is of excellent quality.

Date of experience: August 27, 2021
Colorado
1 review
0 helpful votes
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We placed an order for a custom fit cover for our chaise lounges. A few days later we heard back from the company, pointing out an inconsistency in the measurements that didn't add up. I fixed the incorrect measurements, and they quickly built and shipped it. It looks great is, is well-built, and fits perfectly.

Date of experience: August 27, 2021
Michigan
1 review
0 helpful votes
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It took a long time to get an issue resolved, but ultimately the Covers & All team resolved the issue and delivered well-designed, well-crafted product.

Date of experience: August 27, 2021
Georgia
1 review
0 helpful votes
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Great
August 27, 2021

No complaints at all, everything went very smooth!

Date of experience: August 27, 2021
Illinois
1 review
0 helpful votes
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Very Satisfied!
August 27, 2021
Updated review

Easy site to navigate, simple to understand. Quick and simple check out with no ads.

Date of experience: August 27, 2021

Easy site to navigate, simple to understand
August 11, 2021
Previous review

Easy site to navigate, simple to understand. Quick and simple check out with no ads.

Date of experience: August 11, 2021
Maryland
1 review
0 helpful votes
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Perfect fit
August 27, 2021

Very easy to order and great communication to confirm measurements were right

Date of experience: August 27, 2021
California
1 review
0 helpful votes
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Great outdoor curtain panel!
August 27, 2021

Easy to order online: we entered our custom measurements and grommets, and our shipment came earlier than expected by FedEx to California (from India). It was easy to hang & looks great.The product appears to be of good quality & we shall see how it holds up. Will be ordering more!

Date of experience: August 27, 2021
Pennsylvania
1 review
0 helpful votes
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Good Value
August 26, 2021

The cushions are a good value for the price. I am please with them.

Date of experience: August 26, 2021
Arizona
1 review
0 helpful votes
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Perfect fit!
August 26, 2021
Updated review

Custom measurements were easy to enter. Loved it. Thank you. Easy checkout using amazon pay.

Date of experience: August 26, 2021

Custom measurements were easy to enter
August 10, 2021
Previous review

Custom measurements were easy to enter. Loved it. Thank you. Easy checkout using amazon pay.

Date of experience: August 10, 2021
Maryland
2 reviews
0 helpful votes
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Great Cover
August 26, 2021

The cover looks great. It matched the pool cover, and the letting was perfectly sized. I would recommend this to anyone if you are looking for a custom cover. Customer service was very attentive to what I was asking for.

Date of experience: August 26, 2021
Louisiana
1 review
0 helpful votes
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Outdoor cushions covers
August 26, 2021

Very nice material and size fits perfect, thank u so much

Date of experience: August 26, 2021
Texas
1 review
0 helpful votes
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Was Impossible to Find Until Now
August 26, 2021

I had been looking to replace the zippered cushion cover for over 1 year.
Finally stumbled upon your company that makes the size I need!
I am so happy with the workmanship & the 2 different covers I bought.
One is solid blue, the other one has a floral/leaf pattern.
Both look & fit great!

Date of experience: August 26, 2021
Nevada
1 review
0 helpful votes
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Drawstrings don't cinch up the cover
August 27, 2021

Since there's a drawstring on all 4 sides, instead of a bungy-type drawstring going around the entire perimeter, none work properly

Date of experience: August 26, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello John. Thank you for the rating and feedback.

We are sorry to learn that you are having trouble securing your cover. Per our default design, the drawstring is not provided along the entire perimeter of the cover but at a few spots along it. The final drawing which was approved did show this.

The placement of the drawstring should not affect its functionality and you should be able to pull each drawstring taut to secure the cover.

If you continue to face a challenge tightening the drawstrings, please do not hesitate to write to us at [email protected]. Attaching a few pictures or a brief video of the product clearly showing the problem will help us provide you a prompt and accurate resolution.

Missouri
1 review
0 helpful votes
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See below
August 26, 2021
Updated review

Not a very friendly web/order site. Product is fine.

Date of experience: August 26, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Robert. Thank you for the rating and feedback. We are sorry to learn that you experienced difficulty navigating our website. Besides providing high quality products, we also want to ensure an easy and intuitive ordering experience.

We are always looking for ways to improve; if you have specific suggestions on how we can do better, please feel welcome to write to us at [email protected].

Our support team is also available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order. We appreciate your time and business. Thank you for choosing Coversandall.


Not a very friendly web/order site
June 10, 2021
Previous review

Not a very friendly web/order site. Product is fine.

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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Amazing!
August 26, 2021
Updated review

SO far so good. I ordered before and I was very happy with my purchase. These guys are amazing! Easy communication to make any adjustments. Fast shipping and great quality cover! Highly recommended!

Date of experience: August 26, 2021

SO far so good
August 12, 2021
Previous review

SO far so good. I ordered before and I was very happy with my purchase.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Absolutely perfect custom cover
August 26, 2021

This is my second custom purchase. We are MORE than satisfied with this cover. It was a tricky piece to put together, but it does fit very well. I can finally leave my cushions on without worrying about outdoor damage. Thank you!

Date of experience: August 26, 2021
New Jersey
2 reviews
0 helpful votes
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Not what expected...
August 26, 2021
Updated review

Not like online picture. Online editing kept changing to some defaults when correcting and ended up with zipper on wrong side.

Date of experience: August 26, 2021

Hoping these fit ok...
August 12, 2021
Previous review

Hoping these fit ok... chat with Albert was a little scary to understand my questions answered correctly. Otherwise, everything was just fine.

Date of experience: August 12, 2021
Nevada
1 review
0 helpful votes
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Far exceeded my expectations
August 26, 2021

The measurement process was precise, fast and included drawings. The covers arrived early and blew me away. The weight and quality of the material, stitching, grommets, draw cords is incredible. Yes, these are pricey but I didn't expect this level of quality. Honestly, they're beautiful and I never thought I'd rave about patio furniture covers.

Date of experience: August 26, 2021