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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy to place an order. Customer Service contacted us via email when they suggested we use another color for the lettering. Couldn't be happier with their recommendations! They were correct that our lettering color would have been too dark.
Website makes it convenient and easy for a customer to order covers for outside chairs. Once I worked with trying to get the cover onto the chairs, I found that I had the cover backwards and once I turned the covers around they fit my chairs well.
You advertise free shipping on your first order but when I checked out I got the price discount but not the free shipping
You advertise free shipping on your first order but when I checked out I got the price discount but not the free shipping
This was a big purchase for me. I was nervous about sending measurements in sight unseen. I took a chance and it was fortunately very wise. They are high quality, well made products. Customer service was very helpful.
Great fit and fast but DO NOT BUY, one light rain and the cushions were soaked through. What a waste of money. Could not believe that they offered not protection from water at all - what is the point of them?
Hello Joanne. Thank you for reviewing your ordering experience. We appreciate your feedback.
Please accept our apologies in case you had trouble locating your desired product. We have tried to arrange our wide range of products by category and sub-category. Additionally, you can use the search bar at the top of the page to look for a product. For instance, typing 'sofa' will bring up all the products that have this word in the name. You can click on 'See More Products' to view the full listing.
Nevertheless, we appreciate your inputs and are sharing your suggestion with our site development team. Meanwhile, note that our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.
Extremely difficult and confusing to understand the customer service representative due to language barrier. They are from India
Hello Alan. Please accept our apologies for any difficulties you faced while communicating with our support team.
Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we are sharing your comments with the team.
In order to provide uninterrupted 24x7 support, our customer service teams work out of three offices - two in India and one in Georgia. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor. Note that we also offer 24x7 chat support.
With regard to the measurements, we are meticulous with the design to ensure that your cover fits well. We are sorry if this inconvenienced you, however, without physical access to the equipment you intend to cover we have to rely on reference pictures and detailed measurements.
Easy to order and get the correct size need, and received cover a lot quicker then the estimated delivery date. Very satisfied with the experience with Covers & All
Even though I ordered wrong twice, they helped me out completely, sent me the right product and walked me all through this to order. They are so supportive and friendly! It was such a pleasure doing business with them! They are the best
Very easy to enter the dimensions of my smoker, choose the color and quality of fabric I want and place the order
Very easy to enter the dimensions of my smoker, choose the color and quality of fabric I want and place the order
Outstanding on all levels Very quick response to all questions went back-and-forth a few times but all in all it was perfect when I received it even the logo was great
The order process was easy and they sent me a design to approve before they made it. It arrived earlier than expected.
I ordered a cover for a standard Weber 22 inch grill. The first one did not fit. I had to go back and forth with them several times to get the design right as if this were a custom order. It took weeks. The cover is as too expensive given the aggravation. Don't believe the ads.
Hello James. Please accept our apologies if our service has not met your expectations.
We passionately handcraft hundreds of covers each day and admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
Since the cover had been fabricated according to the measurements supplied and it still did not fit, we requested additional information and your approval on a revised drawing for the replacement. We are sorry if this inconvenienced you however this was done to ensure the replacement did not have the same issue as your original cover.
We appreciate your patience and understanding while we worked to resolve this for you. If you need further assistance please do not hesitate to write back.
The covers are both well made and the material is water-proof and appears very durable.
Easy to maneuver website. Straightforward online ordering. Product arrived in timely manner. Easy to track on FedEx. Product is excellent quality. Very satisfied customer. Will definitely be a repeat customer!
The process is very easy to use and the product they sent to me was excellent. I am very pleased with my fire pit cover.
Easy to place an order plus the quality of their work is very high.
I ordered covers for my entire patio furnitures. The covers arrived earlier than expected. Excellent fit and great craftsmanship.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello LeWayne. We are sorry to learn that you were unable to avail free shipping as part of the welcome discount.
It is standard for a discount offer to have applicable terms (denoted by *). As mentioned on our homepage and all product pages (in the top left corner), free shipping is applicable on orders over $99. This is also mentioned on the welcome email and the offer page. For more information on this offer, kindly visit this link:
https://www.coversandall.com/welcome-offer
Note that our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order. We appreciate your time and business. Thank you for choosing Coversandall.