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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oregon
1 review
0 helpful votes
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I was pleased to receive this cover made to my specifications at an affordable price. The company was helpful throughout the process.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Pam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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A high quality experience
January 18, 2025

Very simple to use to use website, a high quality product, a fair price, good selection and fast shipping. What else could you ask for. If I need covers in the future I will use this company.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Art! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Kansas
1 review
0 helpful votes
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Very pleased.
January 18, 2025

Arrived in such a small package I was worried about material quality. Amazing what vacuum packaging can accomplish. Material seems very durable and it holds everything I needed, Thanks!

Date of experience: January 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Ken, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Excellence in Quality and Value
January 18, 2025

Material and workmanship are very good at a fair price. I ordered a zipper to the cover due to its extra height requirement for our Paragon Illume Patio Heater which makes it much easier to install or remove.on

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! Thank you for your kind words and for sharing your experience! We’re delighted to hear that you’re pleased with the quality and value of your cover. Adding a zipper for the extra height of your Paragon Illume Patio Heater was a great choice, and we’re so glad it has made installation and removal easier for you. Your satisfaction with our materials and workmanship is exactly what we strive for. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Maryland
1 review
0 helpful votes
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Looks good and easy to put on and take off. Exactly what we wanted.

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Raymond! Thank you for sharing your experience with us! We're delighted to hear that the product meets your expectations and is easy to use. It's always our goal to provide items that are both functional and well-designed. If there's anything else you need or if you'd like assistance with future orders, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Nevada
1 review
0 helpful votes
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Please with purchase
January 18, 2025

Ordering was easy but we'll see the product once it arrives.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Toni! Thank you for your feedback! We're glad to hear that you found the ordering process easy. We’re confident that the product will meet your expectations, and we look forward to hearing your thoughts once it arrives. If you have any questions or need assistance in the meantime, feel free to reach out.

Washington
1 review
0 helpful votes
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Exceeding Expectations
January 18, 2025
Updated review

I liked the ability to customize my covers but I really liked that after customizing a grill cover, your site suggested the stock Weber Genesis II cover saving me a few dollars.

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! Thank you for letting us know that you’ve received your patio furniture covers! We’re delighted to hear that you’re so pleased with them that you immediately placed another order. Your confidence in our products truly means the world to us. If you have any questions or need assistance with your new order, please don’t hesitate to reach out. We’re here to help.


I liked the ability to customize my covers but I really...
January 10, 2025
Previous review

I liked the ability to customize my covers but I really liked that after customizing a grill cover, your site suggested the stock Weber Genesis II cover saving me a few dollars.

Date of experience: December 30, 2024
Oregon
1 review
0 helpful votes
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Great Customer Service!
January 17, 2025

I ordered the tarps with the grommets en the reinforced webing but somehow the add ons didn't show on the order. I contacted the company and they were able to add them for me as they were definately needed. They were shipped and arrived 5 days early!

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Dennis! Thank you for sharing your positive experience with us! We’re so glad to hear that our team was able to quickly assist with adding the grommets and reinforced webbing to your order. It's great to know that the additional features were just what you needed and that your order arrived earlier than expected! Your satisfaction is our top priority, and we’re always here to help with any future requests. If there’s anything else we can assist you with, please don’t hesitate to reach out.

New York
1 review
0 helpful votes
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It was easy working with this company. They allowed for a number of revisions to make sure all the measurements were just right. The material is very durable and it fits very well on my outdoor kitchen barbecue

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Excellent customer service based on my initial call. Failed to respond to my specific request for a specific swatch not included in the Free Swatch Kit.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Great all around!
January 17, 2025

A rep reached out with super clarification questions to make sure everything would fit correctly. Material is high quality and the cover fits my sofa perfectly. Reasonable price, highly recommend.

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Keely, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Minnesota
1 review
0 helpful votes
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Excellent!
January 17, 2025

Smooth, no issues and great diligence by the design team, reaching out to me over the Christmas holiday to ensure rapid turnaround.

Date of experience: January 7, 2025
Washington
1 review
0 helpful votes
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Perfect!
January 17, 2025

Purchased a tabletop heater without a cover and was lucky enough to find this great company and have one created the perfect size to fit!

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Monique, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Excellent quality and durability
January 17, 2025

The tarps serve their purpose to give us clear coverage to our outdoor area and are durable to last through the rainy season,

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Custom Covers for Patio
January 17, 2025

Covers are great quality and fit well. Their customer service called to clarify measurements sent Easy and smooth.

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jill, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Perfect fit
January 17, 2025

Ordering process was easy to understand and result was excellent.

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, James, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Perfect!
January 17, 2025

I ordered five different size grommeted covers for our outdoor screened lanai each one fit perfect! I sent a video of where and how I measured and where I wanted the grommets to sit and again,just perfect, thank you so much

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Cher! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great Experience
January 17, 2025

I had a great experience Covers & All. I sent in my initial vision and measurements and requested a mockup drawing prior to production. I was able to tweak the product several times prior to production. All of my products so far have turned out great.

Date of experience: January 7, 2025
Maryland
1 review
0 helpful votes
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Better than expected!
January 17, 2025

Good quality and exactly what we ordered and wanted. Very satisfied with this experience!

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Samantha, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Puerto Rico
1 review
0 helpful votes
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Great product
January 17, 2025

The ordering process was easy. The material is better than expected. The fit it perfect.

Date of experience: January 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!