Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was pleased to receive this cover made to my specifications at an affordable price. The company was helpful throughout the process.
Very simple to use to use website, a high quality product, a fair price, good selection and fast shipping. What else could you ask for. If I need covers in the future I will use this company.
Hey Art! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Arrived in such a small package I was worried about material quality. Amazing what vacuum packaging can accomplish. Material seems very durable and it holds everything I needed, Thanks!
Thank you, Ken, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Material and workmanship are very good at a fair price. I ordered a zipper to the cover due to its extra height requirement for our Paragon Illume Patio Heater which makes it much easier to install or remove.on
Hey Robert! Thank you for your kind words and for sharing your experience! We’re delighted to hear that you’re pleased with the quality and value of your cover. Adding a zipper for the extra height of your Paragon Illume Patio Heater was a great choice, and we’re so glad it has made installation and removal easier for you. Your satisfaction with our materials and workmanship is exactly what we strive for. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Looks good and easy to put on and take off. Exactly what we wanted.
Hey Raymond! Thank you for sharing your experience with us! We're delighted to hear that the product meets your expectations and is easy to use. It's always our goal to provide items that are both functional and well-designed. If there's anything else you need or if you'd like assistance with future orders, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Hey Toni! Thank you for your feedback! We're glad to hear that you found the ordering process easy. We’re confident that the product will meet your expectations, and we look forward to hearing your thoughts once it arrives. If you have any questions or need assistance in the meantime, feel free to reach out.
I liked the ability to customize my covers but I really liked that after customizing a grill cover, your site suggested the stock Weber Genesis II cover saving me a few dollars.
Hey Donald! Thank you for letting us know that you’ve received your patio furniture covers! We’re delighted to hear that you’re so pleased with them that you immediately placed another order. Your confidence in our products truly means the world to us. If you have any questions or need assistance with your new order, please don’t hesitate to reach out. We’re here to help.
I liked the ability to customize my covers but I really liked that after customizing a grill cover, your site suggested the stock Weber Genesis II cover saving me a few dollars.
I ordered the tarps with the grommets en the reinforced webing but somehow the add ons didn't show on the order. I contacted the company and they were able to add them for me as they were definately needed. They were shipped and arrived 5 days early!
Hey Dennis! Thank you for sharing your positive experience with us! We’re so glad to hear that our team was able to quickly assist with adding the grommets and reinforced webbing to your order. It's great to know that the additional features were just what you needed and that your order arrived earlier than expected! Your satisfaction is our top priority, and we’re always here to help with any future requests. If there’s anything else we can assist you with, please don’t hesitate to reach out.
It was easy working with this company. They allowed for a number of revisions to make sure all the measurements were just right. The material is very durable and it fits very well on my outdoor kitchen barbecue
Hey Jonathan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent customer service based on my initial call. Failed to respond to my specific request for a specific swatch not included in the Free Swatch Kit.
Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
A rep reached out with super clarification questions to make sure everything would fit correctly. Material is high quality and the cover fits my sofa perfectly. Reasonable price, highly recommend.
Thank you, Keely, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Smooth, no issues and great diligence by the design team, reaching out to me over the Christmas holiday to ensure rapid turnaround.
Purchased a tabletop heater without a cover and was lucky enough to find this great company and have one created the perfect size to fit!
Thank you, Monique, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The tarps serve their purpose to give us clear coverage to our outdoor area and are durable to last through the rainy season,
Hey Mary! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers are great quality and fit well. Their customer service called to clarify measurements sent Easy and smooth.
Thank you, Jill, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Ordering process was easy to understand and result was excellent.
Thank you, James, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I ordered five different size grommeted covers for our outdoor screened lanai each one fit perfect! I sent a video of where and how I measured and where I wanted the grommets to sit and again,just perfect, thank you so much
Hey Cher! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had a great experience Covers & All. I sent in my initial vision and measurements and requested a mockup drawing prior to production. I was able to tweak the product several times prior to production. All of my products so far have turned out great.
Good quality and exactly what we ordered and wanted. Very satisfied with this experience!
Thank you, Samantha, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The ordering process was easy. The material is better than expected. The fit it perfect.
Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Thank you, Pam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!