Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,061
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Tony M.
Unfollow Tony M.
Share Review
Report Review

Great product quality & service
January 20, 2025
Updated review

I am a returning customer. Very professional service and robust product.

Date of experience: February 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Tony, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Very happy with previous purchases
March 7, 2024
Previous review

Very happy with previous purchases

Date of experience: March 7, 2024
California
1 review
0 helpful votes
Follow Raysa G.
Unfollow Raysa G.
Share Review
Report Review

Great service and product
January 20, 2025

Excellent service, I will be using this company again in the future.

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Raysa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

Cover
January 20, 2025

Works great third one from you. All is good. Really appreciate it.

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
2 reviews
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Share Review
Report Review

Great covers
January 20, 2025
Updated review

This is my 3rd cover and these fit and look great. I will definitely order from them again!

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Ordering was a snap!
November 4, 2024
Previous review

Ordering was a snap!

Date of experience: October 25, 2024
Florida
1 review
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

Nice product rapid delivery
January 20, 2025

Very nice customers service! Rapid delivery and very good product

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Linda, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
Follow Wes B.
Unfollow Wes B.
Share Review
Report Review

Nice Cover
January 20, 2025

Cover fits my grill & table very well. I got custom lettering and thought it would be embroidered instead of screen printed. Finalizing all measurements was also a bit of a back-and-forth challenge.

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Wes, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Idaho
1 review
0 helpful votes
Follow Jason A.
Unfollow Jason A.
Share Review
Report Review

Custom cover for outdoor kitchen
January 20, 2025

This was a custom outdoor kitchen and they did an amazing job! The cover fit like a glove! They spent a lot of time ensuring all measurements were correct on a very complicated project. Highly recommend!

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! Thank you so much for your kind words and recommendation! We're thrilled to hear that you’re happy with the custom cover and that it fits perfectly. It was a pleasure working on your outdoor kitchen project, and we’re glad our attention to detail paid off. If you ever need anything else in the future, please don’t hesitate to reach out!

Washington
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Fantastic!
January 20, 2025

The order process was clear and simple. The time to produce and ship was short and the quality is first rate. I couldn't be happier, thank you!

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey John! Thank you for your review! We’re thrilled to hear that you found the ordering process clear and simple and that your product was produced and shipped quickly. Your kind words about the first-rate quality truly mean a lot to us. It’s always our goal to ensure customer happiness, and we're so glad we could exceed your expectations. If you ever need assistance or have future projects in mind, we’d be delighted to help!

California
1 review
0 helpful votes
Follow Iztok S.
Unfollow Iztok S.
Share Review
Report Review

Great customer service
January 20, 2025

The initial cover for my ping pong table seemed to be leaking but was actually condensing because of pooling. The customer service rep was great and got me a fix without a hassle.

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Iztok! Thank you for taking the time to share your experience! We’re glad to hear that our customer service team was able to assist you promptly and resolve the issue with your ping pong table cover. Ensuring a hassle-free and supportive experience for our customers is always our goal. Your feedback about the condensation caused by pooling is valuable, and we’re glad we could provide a fix to meet your needs. If you have any further questions or require assistance in the future, please don’t hesitate to reach out.

Oklahoma
1 review
0 helpful votes
Follow Russell O.
Unfollow Russell O.
Share Review
Report Review

Custom design velcro 3' x 3' tarp.
January 19, 2025

Very pleased with the service and help I received for my custom order. Couldn't be more pleased with my order experience and service.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Russell, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Colorado
1 review
0 helpful votes
Follow Fred G.
Unfollow Fred G.
Share Review
Report Review

Perfect fit
January 19, 2025

The covers both the ottoman and the sectional seating came on time and were installed without any issues

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Fred, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

50% satisfied with this purchase.
January 19, 2025

The good. This clear tarp is as close to glass to look through. I had grommets installed and they are performing well. The standard tarp I purchased was sized correctly and should last a couple of years.
Needs improvement. The choice of shipping providers may be a concern. My order came 4 days later than the tracking projected. The clear tarp tore at a fold line. I thought I ordered a blue tarp but received a black one. Intend to contact customer service for a remedy.

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Georgia
1 review
0 helpful votes
Follow Wm. T.
Unfollow Wm. T.
Share Review
Report Review

Awesome experience and product!
January 19, 2025

Design team worked with me to get the best fit possible - like a glove. They were prompt, thorough and delivered an exceptional product very quickly.

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, William, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Georgia
1 review
0 helpful votes
Follow Chad B.
Unfollow Chad B.
Share Review
Report Review

Very easy to order from this Company, Great Quality & price!Very Happy

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Chad! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Colorado
1 review
0 helpful votes
Follow Maureen P.
Unfollow Maureen P.
Share Review
Report Review

Attention to detail
January 19, 2025

We had multiple interactions and several rounds of measurements because our custom oven has an odd shape. It took a while to get it right but we are happy with result and price.

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Maureen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

Everything was fine
January 19, 2025

Previous customer... had overall good experience. Quality of curtain, price, speed of fulfillment were excellent

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Mike, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Puerto Rico
1 review
0 helpful votes
Follow Ivan O.
Unfollow Ivan O.
Share Review
Report Review

Excellent
January 19, 2025

Very happy with this product, fits my tablet top gas warmer perfectly.

Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Ivan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Kayla Z.
Unfollow Kayla Z.
Share Review
Report Review

Easy to use
January 19, 2025

The site was super helpful in helping with cover selection and taking measurements. Received order fairly quickly with no issues!

Date of experience: January 3, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kayla! Thank you for sharing your positive experience with us! We're delighted to hear that you found our site helpful for cover selection and measurements. Ensuring a seamless and user-friendly process is our priority, and it’s wonderful to know that you received your order promptly and without any issues. We truly appreciate your trust in us and look forward to serving you again for any future needs.

Hawaii
1 review
0 helpful votes
Follow Sara S.
Unfollow Sara S.
Share Review
Report Review

Great product
January 19, 2025

Loved that they were very precise in getting us the perfect fit.

Date of experience: January 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Sara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Allan A.
Unfollow Allan A.
Share Review
Report Review

Custom Outdoor TV Cover
January 19, 2025

I ordered a cover for our outdoor TV thru Covers & All after a referral from a neighbor who had several covers made from them. I had initially purchased a cover thru Amazon and it was pretty good, but way too big. Most generic TV covers are made for a size range (70"-75" in my case). The order process through Covers & All was really good. It takes a little longer, but they just try to get the order correct. They also allow for a logo or picture to be uploaded and emblazoned onto the cover for a reasonable fee. The designer sent emails confirming the proper measurements & the logo positioning before proceeding. Just make that you respond to their email questions promptly and verify the measurements & dimensions. The TV cover was sized perfectly with quality materials. The cover has a water proof zipper along the sides and Velcro along the bottom and the back. I am very picky in general, but was thrilled with the TV cover. It exceeded my expectations. I just order covers for my patio chairs from Covers & All. Highly recommend.

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Allan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!