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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Other than initially having difficulty with returning emails regarding sizing, all went well. Phone calls resolved any issues. Received my fountain cover within a timely period and is exactly what I expected.
I randomly found this website last minute so I was a bit skeptical at first. I have been thoroughly happy with the entire process. It was very easy to do online, great price, great material and they arrived early! Very pleased with my entire order and entire experience! They fit great too!
The product was high quality and delivered in the time promised.
Easy to measure and send on the website. Received great quality covers and very pleased. We'll see what other covers they are able to make for other items and may use the service again soon.
I ordered covers for an outdoor couch. I was worried I may mess up the measurements, but Measurements were simple, well explained and the covers came perfect. The material is great, service was fast and at a good price. Will order more.
High quality product, fast delivery. They responded to my initial order by sending a drawing with the measurements to make sure they got it right.
Asked for ties on the end of cover and came on the short end of cover and is not usable.
The grill covers we ordered fit our grills great and appear to be made very well. My only complaint is that we had to have someone sign for the package to be delivered, which resulted in an delay of delivery after waiting for this product to be shipped from India. Having to sign for a $40 package makes no sense.
Placed a order and the following day tried to make changes. They said can't do it even though it was the following day. I tried to cancel order and they said no or they can cancel it but I will still have to pay for 60% of the product. Totally don't make since. I'd NEVER order from them again. And the item is not as good as they make it to be.
My products have not been delivered
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
Hi Theodore, We are sorry to note your disappointment with the delivery of the order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per the latest update, we can see that the order is already been delivered just a day after the scheduled delivery date. If you have any queries about the cover received, you can contact our quality team at [email protected]. They will check and provide you the best possible resolution for the same.
Extremely easy from measuring to getting the order.
Fast shipping. Would buy again.
I bought one before.
The parcel got lost for five days between Tennessee and New Mexico but the customer assistance were very helpful. When the parcel arrived I found it to be of very good quality and beautifully made.
This company is not reputable. I just had a horrifying experience and they are not helpful at all and there is a complete lack of honesty on their part. I was extremely cautious as I know they are custom made. I called their customer support in India and the support person walked me through the order phone. We even stopped while I sent him pictures for clarification and to be sure there would be no mistakes. They mailed them out and there was a HUGE MISTAKE. The manager Jasper said I could do one of two things. I could CUT my existing chair cushions in half and insert them and that would work OR # 2 I could just put them over the front and as he said, " no one will know!" Are you joking? Every squirrel, rat, raccoon and bird will be building their nests in them within hours besides I paid up front for covers and I wanted my covers! This has been going on for weeks with no resolution. There are no conversations just e mails. Please run in the other direction and learn from my mistake!
Fair price for durable material and quality assembly. This cover fits like a glove. Very satisfied
Good product, made accurately to spec, arrived ahead of original expected by date.
This cover is made in India. I ordered a vinyl cover custom made. It took me over 1 hour to open it so that I could even begin to put it over my potting bench. I got inside of it and pushed as hard as I could with my body and legs and arms to get it open. I fell down once carrying it to the yard to work on opening it. It was ridiculous. It is too heavy to lift over the 3 tier potting bench by myself. I have to get a neighbor to help me.
I have rated them low because I had to attach a copy of proof of purchase which has personal information on it. I already had the order number. Just making it difficult.
Hi Cynthia, We are sorry to note your disappointment with the cover received and apologize for the inconvenience caused. We at Covers&All always work forward to offer products without compromising the quality of the material. As per your concern regards to the weight, as we provide the customize cover weight will always depend upon the product dimensions. We have also provided the material specifications with the weight over the website so customers can get all the information very easily. As your satisfaction is a top priority for us and as an apology, we have provided 20% store credit to your account. You can utilize the same with your next purchase. If you are satisfied with the resolution, please share your input at [email protected].
Perfect fit, sturdy material, looks great, arrived ahead of time
I expected more overhang, without it the grommets are useless. I could only get it on inside out so we'll see if it lasts.
Hi Lynne, We are sorry to note your disappointment with the cover received. We have fabricated the cover same as per the provided order dimensions. As we understand the cover requirements deeply, in this particular product, we do provide 1" leeway over the height section so the elastic can work properly and help to hold the product. To investigate further we request you to share your concern with the images of the cover over the product and the taffeta label sewn inside the cover to [email protected]. Our quality team will check and provide you the best possible resolution as customer satisfaction is our topmost priority.
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Hi Douglas, We are sorry for the inconvenience caused and also apologize that our service did not meet your expectation. As per your concern regards to the order changes, upon placing an order an immediate confirmation is sent to the customer's registered email address which consists of all the order details including the time limit for the order changes, customer can request a change within 2 hours of placing the order via phone or chat. Post 2 hours, we can accommodate the changes in the order provided that it is not in production. As per the order record; we can see that when you have contacted us, the order was already in production and the material has already been cut as per your order requirement.