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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,085
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Alabama
3 reviews
0 helpful votes
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Never received
November 28, 2021

Never received I have called and all everyone says it's in shipment we'll over 5 weeks

Date of experience: October 29, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Gina, We are sorry to note your disappointment regards to the delivery. We always try our best to manufacture the product and ship for on-time delivery. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. Upon checking the details, we can certainly understand your concern and we can see that you are already in touch with our quality team. We will take this as a priority and our quality team will provide you the best possible resolution for the same.

South Carolina
1 review
0 helpful votes
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Perfect fabric
October 29, 2021

I enjoy the covrr, ordered foam separately. Using on screened patio as a foot rest on otoman.

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Great customer service
October 29, 2021

I ordered a custom cover for my outdoor bench. After providing initial measurements, customer service followed up to double check and get some additional measures given the unusual shape of the bench. I received the finished cover within a few days and it fits perfectly.

Date of experience: October 29, 2021
Michigan
2 reviews
0 helpful votes
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Great product
October 29, 2021

Happy to find a custom option of good quality. It fits perfectly.

Date of experience: October 29, 2021
Pennsylvania
1 review
0 helpful votes
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Great looking covers
October 29, 2021

Easy to order and get the features you want. Shopping was easy to find what I needed

Date of experience: October 29, 2021
Colorado
1 review
0 helpful votes
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I was pleased with the quality and weight of the cover. I do wish the draw strings on the bottom of the table made a tighter fit. I will recommend this cover to friends.

Date of experience: October 29, 2021
Michigan
1 review
0 helpful votes
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Great job
October 29, 2021

A bit pricey but great quality and quick delivery.

Date of experience: October 29, 2021
Pennsylvania
1 review
0 helpful votes
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Good Covers and Shopping Experience
October 29, 2021

The website was easy to navigate and place the order. In addition, I received updates on the status of my order throughout the process.

Date of experience: October 29, 2021
California
2 reviews
0 helpful votes
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I am so happy with my sink cover. It fits perfect! Very impressed. I would highly recommend this company.

Date of experience: October 28, 2021
Virginia
2 reviews
0 helpful votes
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Excellent.
October 28, 2021

Excellent quality, fit, workmanship, double zipper. On-time shipping.

Date of experience: October 28, 2021
Massachusetts
1 review
0 helpful votes
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Great Fire Pit Cover
October 28, 2021

Perfect shape cover for our needs. Easy site to navigate. Thank you!

Date of experience: October 28, 2021
New Jersey
1 review
0 helpful votes
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Fantastic Product!
October 28, 2021

Could not be happier - covers fit like a glove. Custom order - quick and easy!

Date of experience: October 28, 2021
Minnesota
1 review
0 helpful votes
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Hot tub cover
October 28, 2021

It was fun and easy to get what I was wanting! Filling out this survey is more stressful!

Date of experience: October 28, 2021
District of Columbia
1 review
0 helpful votes
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No Interaction
October 28, 2021

Did not reply to email I sent asking about shipping. Did not realize product was being made and India and shipped. State shipping is only for "stocked" sizes. A little longer than hoped, but not to bad.

Date of experience: October 27, 2021
Wyoming
1 review
0 helpful votes
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Good cover
October 27, 2021

Very intuitive website and very helpful chat line.

Date of experience: October 27, 2021
Virginia
1 review
0 helpful votes
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Material rough
November 27, 2021

The site was fine. Product very uncomfortable to sit on that is not pants

Date of experience: October 27, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Linda, We are sorry to note your disappointment regards to the material. We at Covers&All always work forward to offer products without compromising the quality of the material. We have fabricated the cover same as per the order details. We also provide all the material specifications on the website product page so customers can get all the required details at the time of placing an order. As you have shared your concern with us, we have passed the same to the concerned team. They will contact you for the same and provide you the best possible resolution.

Illinois
1 review
0 helpful votes
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Satisfied 1st time customer
October 27, 2021

Very detailed order instructions, easy to follow. Thanks

Date of experience: October 27, 2021
South Carolina
2 reviews
0 helpful votes
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Very pleased
October 27, 2021

Delivered before time originally given. Custom cover was installed and fits perfectly.

Date of experience: October 27, 2021
Arizona
1 review
0 helpful votes
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Bike and treadmill covers
October 27, 2021

These are very nice covers. They were easy to order and they arrived quickly. Both fit perfectly.

Date of experience: October 27, 2021
Florida
2 reviews
0 helpful votes
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Great cover for outdoor sectional!
October 26, 2021

Easy to order and easy to measure. I was wondering why they asked so many questions before making this cover. Now I know why since the cover fits very well. The material seems like it will hold up very good outdoors.

Date of experience: October 26, 2021