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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Texas
2 reviews
0 helpful votes
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Awesome customer service!
November 1, 2021

They contacted us several times to make sure our measurements were correct before they made the cover Quality product and service.

Date of experience: November 1, 2021
Pennsylvania
1 review
0 helpful votes
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Good custom cover
November 1, 2021

Got a cover made for my firewood rack. Good quality, fits well.

Date of experience: November 1, 2021
Michigan
1 review
0 helpful votes
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Outdoor Gas Fire Pit Cover.
November 1, 2021

Found online, selected material supplied measurements and cover arrived fit perfectly. Great quality very satisfied.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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4th order this season!
November 1, 2021

At first I was worried the 84" x 32" table cover was not going to fit, but true to custom sizing and craftsmanship it fits perfectly!

Date of experience: November 1, 2021
Ohio
1 review
0 helpful votes
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Cover
December 1, 2021

I have not received this item so cannot provide a rating. No communication regarding arrival?

Date of experience: November 1, 2021
Veeni M. Covers & All USA Rep
over a year old

Hi Don, please accept our sincerest apologies for the inconvenience this has caused you. Reviewing the order details, we found it was shipped ahead of the delivery schedule. Also, it was delivered before the anticipated date i. E. 3rd Nov 2021. We hope you like the product and it will surely serve its purpose. Please do not hesitate to contact us via our phone or chat helplines, which are available 24 hours a day, 7 days a week. We appreciate you taking the time to read this and doing business with us. Thank you for your interest in Covers&all.

South Carolina
1 review
0 helpful votes
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No returns?!?
November 1, 2021

I ordered a standard corner piece cover for a corner seat that was part of a patio set. Unfortunately the patio set company messed up and I had to return my corner seat. When I then tried to then return the unopened brand new covers and all cover for the corner seat, they won't take it back! It wasn't even a custom order, it was a standard order and they won't take returns! It's literally still in the shipping bag, unopened. Poor customer service. Really disappointed

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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Perfect Fit
November 1, 2021

I was really skeptical that I would be able to convey exactly the sizes and fit that I needed; many of our cushions were an odd trapezoidal shape. It turned out there were templates for cushions of all sizes and I'm happy to report that my entire set has been recovered and looks like new! The quality of the fabric is actually far superior to what we had before; there is a waterproof lining that helps the cushions to not get soaked through. We're very happy with our purchase and will likely get some additional colors to create additional looks.

Date of experience: November 1, 2021
Virginia
1 review
0 helpful votes
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Covers look and fit great.
November 1, 2021

The website was easy to navigate. The table covers came quickly and fit beautifully. I will use the company when I need new covers for my lounge chairs.

Date of experience: November 1, 2021
New Jersey
1 review
0 helpful votes
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Great cover for firepit
November 1, 2021

The cover was a perfect fit. Sturdy material and waterproof. It actually looks very nice. I plan to use it to cover the firepit year round, not just during the winter. Came in on time. A bit pricey but I think it will be well worth it.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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Great product
November 1, 2021

Measured and had a custom feature. Very good quality!

Date of experience: November 1, 2021
Ohio
2 reviews
0 helpful votes
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Worth the Cost
November 1, 2021

I was so happy that I could have custom covers made for the various seating areas we have on our porch deck and the quality of the finished product is great. They advise that they add an inch or so to your measurements and they did which means that the covers are a bit large but definitely cover the entire set so no water will get on them through the winter. While I was a little disappointed that they were constructed out of country and mailed to me, I am very happy with the construction and material. I would recommend this company to anyone.

Date of experience: November 1, 2021
Massachusetts
1 review
0 helpful votes
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Cargo Bicycle Cover
November 1, 2021

Good responsive customer service who paid attention to detail

Date of experience: November 1, 2021
Maryland
1 review
0 helpful votes
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Perfect!
November 1, 2021

Fantastic cover — extremely high quality, fits like a glove, and arrived on time!

Date of experience: November 1, 2021
New York
1 review
0 helpful votes
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Tiki bar cover
November 1, 2021

Home made tiki bar. Gave measurements. Got a great cover and it was almost a week earlier then stated delivery date

Date of experience: November 1, 2021
Maryland
1 review
0 helpful votes
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Great quality
November 1, 2021

The covers have a high quality fabric and they fit with perfection

Date of experience: November 1, 2021
Vermont
1 review
0 helpful votes
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4 Chair covers for deck furniture
November 1, 2021

My old covers were discolored and getting holes, the new covers from Covers & All are heavier, well made and fit perfectly.

Date of experience: October 31, 2021
Florida
1 review
0 helpful votes
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Roller shade
October 31, 2021

Shopping online was ok. Didn't see any real instructions how to measure, but measured the way we thought would be logical. The shade fit very well and arrived earlier than expected. The instructions do not explain how the roller chain works or where/how a couple parts are supposed to be used. Overall looks great.

Date of experience: October 31, 2021
Nebraska
1 review
0 helpful votes
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Custom Size Cover
October 31, 2021

Only company I could find that offers custom size to fit our fire pit. Look forward to getting it and checking out size and quality

Date of experience: October 31, 2021
Michigan
1 review
0 helpful votes
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Great product
October 31, 2021

Perfect fit and great quality cover. They exceeded my expectations very durable. I have 10 chairs and the table completely covered, highly recommend

Date of experience: October 31, 2021
Virginia
1 review
0 helpful votes
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Good service and quality cover
October 31, 2021

Great fit and quality custom sectional sofa cover.

Date of experience: October 31, 2021