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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Virginia
3 reviews
15 helpful votes
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Good product, bad delivery
December 1, 2021

It took a while to find a cover for my outdoor deck table. During my search I find this site. I did the measurements exactly as instructed. Came out perfect. Paid to be shipped to my home. Instead it went to Walgreen in my neighborhood. I ordered it November 3rd. It was due November 15th by FedEx. That date pass. So I checked with FedEx tracking number. It was at Walgreen. Never attempted to deliver it to my home. Nothing on the door indicating that they did come and no one home. Which wouldn't true. Then it stated that it would only be available until a certain date and then it would be returned. I should give it three stars. So why did I pay to have it shipped to my home?

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Happy with the result
December 1, 2021

I was very happy with the ordering process and the result. The order arrived on time. The covers are a durable fabric. My one suggestion is to round up on your measurements or add an extra inch. The covers fit but they were slightly tight. A little extra room would've been helpful.

Date of experience: December 1, 2021
Oklahoma
1 review
0 helpful votes
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Great cover
December 1, 2021

The quality of this cover is fantastic. The material and seams are perfect. I have a custom offset smoker with unusual shapes. I measured on area incorrectly so the fit is off.

That said it is doing the job and will for many years. Great cover.

Date of experience: December 1, 2021
Florida
1 review
0 helpful votes
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Kitchen cover
December 1, 2021

The custom kitchen cover was made correctly and on time. They confirmed some dimensions and the quality is great. Highly recommend.

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Our new covers fit perfectly!
December 1, 2021

Lots of red measuring but glad we got it right. I thought we got a Christmas tree bag with our covers but may be we didn't check the proper promotional box. Over all the covers were exactly what we needed!

Date of experience: December 1, 2021
Louisiana
1 review
0 helpful votes
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Great experience
December 1, 2021

Ordered covers for our patio furniture. Excellent product and service.

Date of experience: December 1, 2021
Louisiana
1 review
0 helpful votes
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Fits perfect, great product.
December 1, 2021

Easy website, fast shipping, perfect fit, seems very durable so far.

Date of experience: December 1, 2021
Florida
2 reviews
0 helpful votes
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I needed a custom cover for a GE Water Softner I had to install outside. This unit does have electronics for monitoring so protecting it from the elements is critical. While I had some crude dimensions of the cover, the customer support team immediately picked up on the challenge and missing information. They provided a series of detailed questions with sample drawings so that we eventually arrived at the exact fitting cover needed. I also discovered additional features available for the cover that I did not know about, like a clear vinyl window in the cover so I can see the control display. PERFECT! The cover arrived sooner than expected and fit perfect. It really a high quality product with commercial grade construction. Thanks team...

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Affordable product.
December 1, 2021

Purchased custom covers for my grill and fireplace. Both fit great and the material feels durable. Would definitely recommend/purchase from again.

Date of experience: December 1, 2021
Pennsylvania
1 review
0 helpful votes
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Fits PERFECT over my metal fire pit!
December 1, 2021

Easy ordering, quick delivery and great customer service!

Date of experience: December 1, 2021
Ohio
1 review
0 helpful votes
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Porch bed swing cover
December 1, 2021

The bed swing cover ordered from Covers & All fits perfectly. It's a custom fit without a doubt! The ordering process was simple & communication from Covers & All was excellent. I will gladly order from them again.

Date of experience: December 1, 2021
Pennsylvania
0 reviews
0 helpful votes
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Measurements tricky
December 31, 2021

Although Coverall states they give an inch or two on measurements, please measure your product exactly. Since I thought that extra inch would happen, I cut my hexagon fire pit cover by one inch and it is very snug. I cannot zip the zipper part.

Date of experience: December 1, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Gloria, We are sorry to note your disappointment with the cover received. Upon checking the order details, we have fabricated the cover same as per the order dimensions and also provided leeway same as mentioned on the website. We provide a leeway for the easy pull and pull out purpose. However, as we can see that you have provided the dimension 1" less than actual. On that measurements, we have provided the leeway and eventually, it might become the exact dimensions as per the product. Which will not give room to skirt the cover over the product. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.

California
1 review
0 helpful votes
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Brown Tarp
December 1, 2021

It is hard to find a quality brown tarp. We have a door that gets hit with rain when the wind is blowing. We just need to block it for a bit and didn't want a blue tarp. This is strong and custom sized for our needs.

Date of experience: December 1, 2021
California
1 review
0 helpful votes
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Covers Fir!
December 1, 2021

I had two pieces on my patio for which I couldn't find a cover that fit. By submitting the measurements to you, I got covers that do the jon

Date of experience: December 1, 2021
Ohio
1 review
0 helpful votes
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Awesome quality cover!
December 1, 2021

Great cover for fireplace. Well constructed and delivered on time. Will be ordering a grill cover

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Great Covers
December 1, 2021

Ordered three different covers for our deck furniture and all custom sizes. They all fit like a glove and seem to be well made. Should last for years.

Date of experience: December 1, 2021
Michigan
2 reviews
0 helpful votes
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A good fit
December 1, 2021

The website was easy to navigate and the cover arrived within 10 days and fit perfectly. It looks good and fits properly. We will see how long it lasts.

Date of experience: December 1, 2021
California
0 reviews
0 helpful votes
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Very dissatisfied.
December 31, 2021

Placed an order for 2 storage bags and a side burner cover.

I never received the storage bags and the side burner cover does not fit after inputting the correct measurements. Pretty dismal way to handle a customer's order.

Date of experience: December 1, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Mao, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We at Covers&all always try our best to make the cover the same as per the product requirement. As you have shared your concern with us we have passed the same to our quality team. They will contact you shortly and provide you the best possible resolution for the same.

Nebraska
1 review
0 helpful votes
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Great verification on order
December 1, 2021

Thorough directions on measurements. High quality material. Great follow up on measurements.

Date of experience: December 1, 2021
Washington
1 review
0 helpful votes
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AC Cover
December 1, 2021

Easy to order custom cover for my AC. The suggested "balloon" for the top does keep moisture from pooling. We

Date of experience: November 30, 2021