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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the product and process, also arrived earlier than expected
Applying dimensional info and selecting options was very fluid and intuitive
Very quick turnaround for a custom product at a great price.
MY ORDER COV*******463 WAS SUPPOSED TO BE RECEIVED BY NOVEMBER 15,2001. IT DIDN'T SHIP TILL NOVEMBER 17,2021 FROM INDIA, WHEN I WAS LED TO BELIEVE IT WAS MANUFACTURED IN GEORGIA USA. ONCE IT SHIPPED, IT WAS DELAYED AGAIN IN CUSTOMS CLEARANCE, NOW 3 WEEKS AFTER I WAS SUPPOSED TO RECEIVE IT, THE ORDER COMES IN INCOMPLETE MISSING ONE WHOLE CUSTOMIZED PANEL WITH A ZIPPER IN MIDDLE. WHEN I CALL TO ASK ABOUT THE MISSING PANEL, I AM TOLD THAT THERE WAS A DELAY IN THIS PANEL DUE TO CUSTOMIZATION AND ZIPPER? I ASKED WHEN WAS ANYONE GOING TO NOTIFY ME THAT THERE WAS GOING TO BE A 3RD DELAY OF THE COMPLETION OF MY ORDER? I WAS TOLD I DON'T KNOW WHY YOU WEREN'T NOTIFIED. NOW IT WILL TAKE ANYWHERE FROM 10-14 DAYS (MAYBE AND PROBABLY LONGER) TO RECIEVE THE MISSING PANEL TO COMPLETE MY ORDER. ORDER WAS PLACED OCTOBER 28,2021, TODAY IS DECEMBER 8,2021 AND MY ORDER IS NOT COMPLETE AND WE ARE LOOKING AT ANOTHER 10-14 DAYS MINIMUM WITH NO SHIPPING ISSUES! I WOULD BE VERY HESITANT TO DO BUSINESS WITH THIS COMPANY AGAIN. IF I DO NOT RECEIVE THE COMPLETION OF MY ORDER ASAP, I WILL INIATE A CHARGE BACK WITH MY CREDIT CARD COMPANY! ALSO I PLACED THE ORDER TO HAVE BLACK AND CLEAR PANELS, I RECEIVED IT IN GRAY AND CLEAR, YOUR SYSTEM CHANGED MY ORDER COLOR TOO!
I live in Buffalo, NY where if the snow is not falling all over the place the wind will blow whatever you own and leave outside into the neighbors' yards over in Canada. I got an idea to cover my back porch when I visited the Chautauqua Institution over the Winter; everyone does it there and in the Spring their porches are in great shape. No need to paint or replace rotted wood. I ordered grommets on all four sides. The covers were a better price on this site than anywhere else I searched (and I searched everywhere). I believe they were manufactured in India but I was given a tracking number which gave accurate details on the progress of my order. It arrived a little over 4 weeks and was packaged securely. The panels were crafted beautifully with very strong seams. It took a little over 3 hours to install both panels and cut a slit for a magnetically closing doorway. The only con would be there were one or two glue spots that could have been cleaned up before they were sent but that is a miniscule detail and were cleaned up easily after installation. The night after we installed the panels we got winds up to 40 mph and they held like a dream. We are more than ready for the Buffalo Winter and the price hikes in natural gas. I highly recommend these panels.
I am very pleased that I was contacted by email to give more specific details as to the measurements of the table.
My only complaint is this too-long survey and inability of leave blank fields when i have nothing to say but want to thank this company in this review
I have not received my order. The Shipping Information indicated that it was to be delivered the week of Thanksgiving in November. As of Dec. 07, I still haven't received it so I have no idea whether I like the product or not.
Covers & All made it very easy to order custom covers for our outdoor furniture. The key was submitting a picture of what we were trying to cover. They made it very easy to convey the measurements they needed to make the cover we needed.
Hi Janis, We are sorry to note your disappointment with the product received. Upon checking the order details, it seems like you have placed an order with the by default website dimensions which we have just shown for reference. As we are in the custom business, every customer has their own requirements. While placing an order, customers can add the actual product dimension same as per their product requirement. As we can see that you have already shared your query with our quality team. They will provide you the best possible resolution for the same. If you have any concerns, please feel free to contact our 24x7 customer support team via call or chat.
I was very pleased with the quality of the material on the products I ordered. The ordering process was very easy and all items arrived quickly and correctly. Pretty impressive for a custom order.
Great! Instructions were clear & easy to follow. No problems at all
We needed a custom rain protective cover for our new potting bench. It fits perfectly, just what we wanted!
Easy to order and thought it was a very fair price. Took time to measure carefully and covers were an exact fit. Small delay in receiving, but no big deal as it was only a few days after promised. Great quality.
Once the measurements were confirmed, good service
Have not received the items ordered. Still waiting there's been a delay and have been in contact with fed ex and your company.
We are hoping to enjoy our new product soon, or we may have to just cancel the order altogether as snow is in the forecast now and we need to protect our new patio.
Than you
Hi Vincent, We are sorry to note your disappointment regards to the delivery. We at Covers&All always try our best to deliver the product on time, unfortunately, in this instance, we failed and we sincerely apologize for the same. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. However, we can certainly understand your concern and upon checking the details we can see that our team has processed the shipping refund for the same as customer satisfaction is our priority. We have already contacted FedEx to get an update about the same, request you to please allow us some time to resolve the issue. The best way to reach us is via call or chat. Thank you for your understanding and patience.
The picture of the product you have chosen is not what they are going to send you. The picture next to your purchase may not be what you actually ordered.
Hi Ken, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We have standardized the options as per our past experience and data. As we are in the custom business, every customer has their own requirements so they can select the options as per that. The website images are just for reference to get an idea about the different options. We are sorry for the inconvenience caused, however, we will not able to take returns for any products as we are in the custom business and the returned products will not be useful for us. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. We have fabricated the tarp same as per the order dimensions and details. As per the order record, our executive has provided the best possible resolution for the same. As you have shared your feedback with us, we will surely pass the same to the concerned department to make the customer experience better.
Ez to order and quick delivery even in these times of supply chain issues. The finished products were exactly the size I ordered and you can feel the quality of the material that was used.
The covers they make are a great quality product. Well constructed and the fit is perfect.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, We are sorry to note your disappointment with the delivery. We at Covers&All always try our best to deliver the product on time, unfortunately, due to some unforeseen situation, we were failed to ship out the product on time. For that, we are extremely sorry. Also, we use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per the current situation, the package is in transit. We have contacted FedEx to deliver the product as soon as possible. Also, we have passed your concern to the quality team to provide you the best possible resolution for the same.