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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Grill
March 1, 2022

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Date of experience: March 1, 2022
Colorado
1 review
0 helpful votes
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Highly Recommend!
March 1, 2022

These covers are of great quality and value. Customer service went above and beyond to make sure my measurements were accurate and these fit perfectly.

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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BBQ Cover
March 1, 2022

Ordered a cover for his home made bbq pit, something he has been wanting for a while,
Took us a while to confirm all the exact measurements, but covers and all did a fantastic job
Cover received and fits perfectly, thank you

Date of experience: March 1, 2022
Minnesota
1 review
0 helpful votes
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Fantastic Products
March 1, 2022

This is my second time ordering from Covers & All! The quality is top notch and both items fit perfectly! Highly recommend!

Date of experience: March 1, 2022
Arizona
1 review
0 helpful votes
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Covers fit great!
March 1, 2022

As usual, the cover fit great and look great! Their attention to detail is great.

Date of experience: March 1, 2022
Louisiana
1 review
0 helpful votes
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Limestone Carved Bird Bath
March 1, 2022

Bought a house with a lovely limestone bird bath in the yard. Wanted to keep it nice and keep out water in the winter. So I sent dimensions and photos to "Covers & All" and they delivered a perfect fitting cover. I had no idea someone specialized in this service. So easy, and will preserve a nifty piece of limestone carving for the foreseeable future.

Date of experience: March 1, 2022
Arizona
1 review
0 helpful votes
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Awesome company
March 1, 2022

They contacted me several times to make sure the dimensions were correct.

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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Just as ordered
March 1, 2022

Came in just as ordered. Shipping time was the the only thing that took longer than expected. It was fine, but just longer than I expected.

Date of experience: March 1, 2022
Florida
2 reviews
0 helpful votes
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Be very careful measuring
March 31, 2022

The cover arrived with customized lettering. However, we followed the measurement directions that were indicated on the web site. Evidently, This is not how it is supposed to be done. The cover does not fit the table and we had to make adjustments with over sized safety pins in order for the cover to fit and be presentable.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Great product at a great price
March 1, 2022

Ordered round cushions to replace outdoor cushions. They arrived very quickly and were exactly what I needed.

Date of experience: March 1, 2022
North Carolina
1 review
0 helpful votes
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High quality covers
March 1, 2022

Easy website to use. Timely delivery. High quality product.

Date of experience: March 1, 2022
Mississippi
1 review
0 helpful votes
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Cushion covers
March 1, 2022

Was very pleased with quality, price and ease of ordering

Date of experience: March 1, 2022
Georgia
1 review
0 helpful votes
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Good quality, good service
March 1, 2022

All went as planned. Great phone customer service assistance to answer my questions. The drawing received was acxuratw

Date of experience: March 1, 2022
Florida
2 reviews
0 helpful votes
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Web site easy to use! The cushion covers were exactly the right color and fit.

Date of experience: March 1, 2022
Georgia
1 review
0 helpful votes
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Made perfectly.
March 1, 2022
Updated review

Easy to measure and the production crew sent an email to clarify the size also. They arrived quickly and perfectly made.

Date of experience: March 1, 2022

I couldn't get my picture to attach
February 10, 2022
Previous review

I couldn't get my picture to attach.

Date of experience: February 10, 2022
Pennsylvania
1 review
0 helpful votes
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Perfect fit and great value
March 1, 2022

This is our second purchase from this company and would order again

Date of experience: March 1, 2022
Minnesota
1 review
0 helpful votes
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Great product - Great price
March 1, 2022

Everything was great. Customer service even emailed to confirm the spelling on the logo

Date of experience: March 1, 2022
North Carolina
1 review
0 helpful votes
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Grommets only at outer corners
March 31, 2022

I thought the description of the tarp indicated grommets every 18 or 24 inches but they only came with corner grommets making them impossible to hang

Date of experience: March 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Cathy, We are sorry to note your disappointment with the product received. As per your concern, we do provide different options to select the spacing of the grommets. As per the order details, we can see that you have selected the by default grommets option as 4 corners and we have fabricated the tarp same as ordered. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. However, you can reorder the same product with the required grommets option. Please find the offer link for your reference. https://www.coversandall.com/coupons If you have any concerns, you can always contact our 24x7 customer support team via call or chat.

Georgia
1 review
0 helpful votes
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Privacy tarp
March 1, 2022

Great experience… customer service was awesome. I have recommended your company numerous times since the purchase and plan to be a repeat customer on numerous occasions. 5 star all the way!

Date of experience: March 1, 2022
Indiana
1 review
0 helpful votes
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Green egg table
March 1, 2022

Custom egg table cover, came in fast just after the holidays and fit like a glove

Date of experience: March 1, 2022