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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Illinois
1 review
0 helpful votes
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Unsatisfactory. Useless covers. Will never purchase from this company

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2022
Canada
1 review
0 helpful votes
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Great Product
March 2, 2022

We purchased a trap for our Arizona room ceiling and custom cover for TV in this area. It has exactly what we wanted.

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
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Beautiful Covers!
March 2, 2022

I received my outdoor cushion covers more quickly than expected. The workmanship was fabulous! I'm very happy with how well made they are and I would HIGHLY recommend using this company when you need update a couch, chair or pillows inside or out! Very pleased.

Date of experience: March 2, 2022
Georgia
1 review
0 helpful votes
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5
March 2, 2022

Website was easy to navigate, chat box was helpful, and fast delivery

Date of experience: March 2, 2022
Michigan
1 review
0 helpful votes
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Excellent job!
March 2, 2022

This product was easy to order, and fast to get out.

Date of experience: March 2, 2022
Georgia
1 review
0 helpful votes
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Island cover
March 2, 2022

Custom cover was a perfect fit. Heavy duty material. Very pleased with the product and the ease and speed of delivery.

Date of experience: March 2, 2022
South Carolina
1 review
0 helpful votes
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Very Nice
March 2, 2022

The fire pit cover fits perfect! Very nicely made this is just what I needed

Date of experience: March 2, 2022
North Carolina
1 review
0 helpful votes
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I ordered a TV cover for the porch TV. It was advertised to fit my TV. After placing the order they came back with changes to the size and then billed me another $4.80 on a $70 order. I would have paid $4.80 more for the item but was not happy after a "bait and switch" trick. Also, their 20% sign up coupon says 20% off + FREE shipping. I was billed for the shipping and they refused to acknowledge it was in the coupon. The CSR constantly asserted that they only give free shipping on orders over $99. Ordering the product was easy and the item was delivered ahead of schedule. But I won't deal with dishonest or unethical businesses again.

I just found another unethical practice when I attempted to leave this review. You have to register with Sitejabber.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2022
Illinois
1 review
0 helpful votes
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Great
March 2, 2022

Positive delivery was somewhat delayed during this difficult time but did arrive as described. They are sturdy and functional. The color was a bit odd, not really beige but since they will be in a storage area it doesn't really matter. The wreath bags were quite roomy and easy to insert the wreaths. Handles are sturdy and great for hanging.

Date of experience: March 2, 2022
California
1 review
0 helpful votes
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Very fast turn around time
March 2, 2022

Good overall. A bit difficult and somewhat confusing using the website

Date of experience: March 1, 2022
Australia
2 reviews
0 helpful votes
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Anybody that has had a problem with this company please call department of fair trading on *******. Beware this is not Australian based company so if something goes wrong you can't get a refund, the use Pinterest images to sell their product which is nothing like what you get. There product use horrible material, not suitable for indoor furniture. They are making themselves out to be an Australian company but are an Indian company

Date of experience: March 1, 2022
North Carolina
1 review
0 helpful votes
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Great Product
March 2, 2022

I bought 3 sets of water resistant covers for outdoor furniture. Each set had custom dimensions. All sets of covers were received promptly and were all the correct dimensions. I would definitely use this company again.

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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Received my custom helm cover. The turn around time was quicker than expected. The quality and fit were perfect. At an excellent price. This is my second custom order and I remain impressed with this company

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Nice covers
March 1, 2022

Great quality, quick shipping. Will buy from again if needed.

Date of experience: March 1, 2022
Washington
1 review
0 helpful votes
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Quick and Easy!
March 1, 2022

Really liked your website, especially the automatic coupon finder! The directions for measuring were great and the covers fit perfectly when we received them.

Date of experience: March 1, 2022
New Mexico
1 review
0 helpful votes
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Designer tarp
March 1, 2022
Updated review

Had a couple of emails with Coverand & All for specifics for the tarp that i needed. No issues at all. Easily designed and responded back with drawings to confirm. The tarp arrived sooner than expected and in perfect shape. Highly recommended!

Date of experience: March 1, 2022

Easy and hope the special conditions get applied
February 7, 2022
Previous review

Easy and hope the special conditions get applied

Date of experience: February 7, 2022
New York
1 review
0 helpful votes
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Satisfied
March 1, 2022

I am satisfied with your product I love it!
However I did not receive it on the 17!
I received the product some week later I am not happy with the shipping FedX

Date of experience: March 1, 2022
Michigan
2 reviews
0 helpful votes
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Snowblower cover
March 1, 2022

Very good quality item from fit to finish. Happy I made the purchase for your company.

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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As described, sort of
March 31, 2022

I called before ordering and asked about the material. I didn't want something so heavy duty, thick and heavy that it would be difficult to put on and take off. I was assured their most expensive, top of the line material was none of the above. Well it is super duty material but not what you want to be taking off and putting on your grill, too thick and really heavy.
Size wise they advise they will be enlarging and they certainly do. Way bigger than my grill but still ok except it drags on the ground, needs to be about 6 inches shorter so you can move the grill without running over the cover. I asked if they could fix that st my expense since what the provided wasn't far from what was described. They cannot help, covers are not made in this country. I will probably try another cover company or see if a local canvas shop can shorten for reasonable money

Date of experience: March 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Joseph, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We at Covers&All always try our best to provide the custom-fit cover as per the product requirement. This is very unfortunate that the cover does not fit well. As per your concern, we will unable to take a return of the cover as we are in a custom business and customized product will not be useful for us. All our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned over the website. However, we can certainly understand your concern. As we can see that you are already in touch with our feedback team, we have also escalated your concern to them. Rest assured, you will get the best possible resolution for the same.

California
1 review
0 helpful votes
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It was easy to customize our new spare tire cover with a logo for our family owned small business. The shipment got held up at import, but we received regular communications, and were pleasantly surprised when our cover arrived right before a camping trip!

Date of experience: March 1, 2022