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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Australia
1 review
0 helpful votes
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Excellent service and product
March 1, 2022

Easy and fast to deal with. Product excellent. Highly recommend.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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I work full time and am not home when fedex stops at the house. The international shipping partner required a signature at delivery, even though fedex allows recipients to change this setting. I had to leave work early, drive across town, and pick up my covers at the shipper's airport location, or they would have been returned to India.

Date of experience: March 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Torri, We are sorry for the inconvenience caused to you. Upon checking the tracking details, we can certainly understand your concern. We have tried our best to make the process hassle-free, however, Covers&All has no control over 3rd party couriers' performance. Due to some security reasons and as per the past experience & data, FedEx does require the signature at the time of delivery. However, if the customer has any special request, they can mention the same in the comment box at the time of placing an order or can always contact our 24x7 customer support team via call or chat. Our team will surely pass the instruction to the carrier company, even as a recipient you can also contact FedEx regards to the same. They will be more than happy to help you with that. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

Australia
1 review
0 helpful votes
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Quick delivery
March 1, 2022

Good quality, faster delivery, covers done to measure.

Date of experience: March 1, 2022
Ohio
1 review
0 helpful votes
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Curtains
March 1, 2022

Reasonable price - fast delivery - looks great as a room divider

Date of experience: March 1, 2022
Georgia
1 review
0 helpful votes
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Great Experience
March 1, 2022

Great price for a great product. Everything fit just as it should. Finally can keep my furniture protected from the elements.

Date of experience: March 1, 2022
Ohio
1 review
0 helpful votes
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Satisfied customer
March 1, 2022

Very satisfied with customer support explaining products and website. Fast shipping

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Perfect fit
March 1, 2022

To cover electronics on the back deck where we have potted plants that need watering.

Date of experience: March 1, 2022
New York
1 review
0 helpful votes
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Excellent service and product
March 1, 2022

The customer Service was excellent for my outdoor kitchen cover. It was a very complicated area and the cover came out perfectly. The representatives were very patient and meticulous with getting the order and measurements perfect. The quality of the cover seems excellent and should last many many years!

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Outdoor custom cushion covers
March 1, 2022

Excellent quality
Fast production and received very quickly
Excellent experience thanks so much!

Date of experience: March 1, 2022
Arizona
1 review
0 helpful votes
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BBQ Cover
March 1, 2022

Very easy and well made cover. Instructions for ordering were easy to follow.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Great Product!
March 1, 2022

Great experience overall. Easy to order, shipped to my door and the cover is awesome.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Custom Window Seat Cover
March 1, 2022

My cover was made perfectly, to the exact size I ordered! The edging was done beautifully too, I love it!

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Good & not so good
March 1, 2022

I was very pleased with the two covers for my lani chairs. However, my firepit cover was made of different matereial and a different color, i really thought all covers would be the same color and same material.

Date of experience: March 1, 2022
Kentucky
1 review
0 helpful votes
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Cover
March 1, 2022

It was good, I received several emails asking for correct dimensions for the cover. I was impressed with the company because they were concerned to make sure the cover fit correctly.

Date of experience: March 1, 2022
Georgia
1 review
0 helpful votes
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272 MIAMI
March 1, 2022

Was a bit irritated about the constant back and forth with having to verify the size of the furniture pieces and having to provide so many images of each piece.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Highest Quality
March 1, 2022

I have used Covers and All website three times now. Each time the quality and craftsmanship of the product have been above and beyond any other cushion covers I have ever purchsed.

Date of experience: March 1, 2022
Virginia
1 review
0 helpful votes
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Chair seat covers
March 31, 2022

The material is not quite what I expected for a seat cushion cover. It is thick, vinyl-like... not the most comfortable to sit on after being in the pool. Also, even with the right measurements the covers are a bit baggy for the cushion and the zipper was put on the side of the cover rather than the back. This makes the zipper visible to the yard, which is not ideal. Given this, it is nicely constructed and feels as though it will last. I think I would use this site again for furniture (protective) covers, but not for esthetic cushion covers.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Cushion covers outdoor furniture
March 1, 2022

My cushion on my outdoor set was falling apart. Buying new replacement cushions really expensive. I found covers & all and had them make new covers for much less. It was easy to order and they had a lot of options. We are really happy with the new cushion covers. We saved money and reused the actual cushion which is better for the earth, so win win.

Date of experience: March 1, 2022
South Dakota
1 review
0 helpful votes
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Great Cover!
March 1, 2022

Followed measurement instruction and added a couple extras. Thought it was a little pricey but was impressed with how perfectly the cover fit. I am well satisfied and would recommend to others. I will keep them in mind for future needs.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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NA
March 1, 2022

I am pleased with the product provided. Thank You!

Date of experience: March 1, 2022