Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
These were easy to order, sizing was easy and all of the covers fit perfect
Ordering was easy with good options and detailed explanations of how to measure. Good fabric selection and prices. Wish I had known about this site before. Hope to use it again. Shipping was surprisingly fast.
Found out about you from a simple search on Duck Duck Go. Online design tool was thorough enough to get what I wanted, but it didn't end there… I was contacted by phone & email by the most comprehensive/caring/professional staff that I have ever come across. Even had an interaction via the chat portal on your webpage that was perfection. Couldn't be happier with the service! The total experience was achieved when I received my two covers… Fantastic quality and built with care! All dimensions/colors/features are exactly correct. Thank you for such excellence in what you do. I will be advertising for you all the time!
Found just what my husband had been looking for, cover your his firewood rack.
Easy measuring and ordering processes. Great pricing! Great Quality! We are extremely pleased with our purchase.
Covers came in a timely manner, fit well and were as described.
They went above and beyond to make sure the cover was an exact fit. I highly recommend this company.
I am truly blown away by the quality and expert craft(wo)manshift of my covers. It turned out that the corner back cushions for my chairs had very complex dimensions. I am really over the moon that Covers & All took the time to make sure they had the dimensions right before the made them and it took several plans to make sure it was all correct. Once I gave the approval the covers were done in warp speed and arrived at my door in under a week. I wholeheartedly recommend Covers & All to anyone who has old patio cushions of a non-standard size who wants to refresh their patio!
Nice to have this option. Ordering was a breeze, and the product (custom patio glider cushion cover) was of high quality and fit perfectly.
Looked around elsewhere for quite a while and did not find very good options for the size I wanted or even custom options. My sister had a friend that used Covers & All and liked it. I was able to get the perfect screens I wanted with gromets on only the top which was also what I wanted. The ordering was straight forward and the production and shipping fast as well. Highly recommended.
Very easy to order! Product was better than expected. Customer service was tip top.
Thank you for working with me to make my custom cover details a perfectly workable solution with your added fabrication features and expertise.
I ordered covers for an older off brand patio set. I followed the instructions on how to measure and chose the color and style I wanted. Items arrived quickly and fit perfectly! They are better than the original. My patio set looks brand new! I'm very happy and would order again.
This is the only place I've been able to find the sizes I need. Custom order options are great. I can't wait to get the product. UPDATE: I received the product and it's exactly what I needed. I'll definitely be back for my future needs. Thank you!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

