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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Ohio
1 review
0 helpful votes
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Sample pack
May 1, 2022

Very nice swatches in the sample. It was very helpful for color selection and product qualities.

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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Spa cover
May 1, 2022

Fits perfectly and the extra heavy weight cover should withstand Colorado sun and snow!

Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Better than expected
May 1, 2022

Better than expected. High-quality American-made craftsmanship.

Date of experience: May 1, 2022
Washington
1 review
0 helpful votes
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Windbreak for my horses.
May 1, 2022

Windbreak for my horses. The size is perfect the material was great everything worked out just fine.

Date of experience: May 1, 2022
Connecticut
1 review
0 helpful votes
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Pizza Oven Cover
May 1, 2022

Great product material wise. Size was a little off. I think if we went with the original sizes I gave it would have been better. Kept asking for measurements that made no sense that they already had. But overall it was an easy experience and the product is durable and will protect the oven.

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Fits!
May 1, 2022

Initial contact was followed up with a design and review for clarity. Turned out that a change was required to acommodate the handle and rotisserie mount. Thank you!

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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Patio Furniture Set Covers
May 1, 2022

The covers absolutely fit perfectly and are very well made. Very happy with the covers.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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The cover fits like a glove!
May 1, 2022

Ordering was simple-I liked that I was able to upload a link to the actual fire table for which I needed a cover. It arrived in a very timely manner and it fits perfectly!

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Had a custom pizza oven cover made.
Ya Easy to build and order, and they reply if they have questions on your item.

Great price too!

Date of experience: May 1, 2022
Maryland
1 review
0 helpful votes
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5 stars
May 1, 2022

I was nervous about my measurements. These cushion covers are high quality, beautiful color and fit perfectly. They shipped quickly. Customer service was helpful answering questions.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Custom record crate covers
May 1, 2022

I was looking for something to protect my vinyl records while in transit. I found Covers and all and I thought it would be a good idea to do a custom cover. It was super easy to order and design, I sent them my specs and they sent me a drawing of what I was going to get. They were almost exactly perfect, and I will revise my design and buy some more to make them absolutely perfect.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Spa cover
May 1, 2022

The cover came fast. The quality was great. It fit perfectly. Thanks

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Just the right fit.
May 1, 2022

Thanks for this product, look every where, you guys came through.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Great Product
May 1, 2022

Received my covers just as I had ordered. They look great.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Great Quality
May 1, 2022

Fast shopping. Excellent quality and value for the money.

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Good fit
May 1, 2022

It is a lot heavier than I needed it it's for an inside object which makes it a little bit difficult for me to lift it and put it on what I'm covering to take some work to learn how to do that but it is a good heavy duty thing and if I need something for outside out of order something to do that.

Date of experience: May 1, 2022
Alabama
1 review
0 helpful votes
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Satisfied
May 1, 2022

Satisfied, Please enter at least 50 characters Please enter at least 50 characters

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Pleasant experience
May 1, 2022

Ordering was easy. Good order tracking communication. Pleased with product.

Date of experience: May 1, 2022
Indiana
1 review
0 helpful votes
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Great cushion covrs!
May 1, 2022

I received my order quickly, made to my specifications.

Date of experience: May 1, 2022
Illinois
2 reviews
0 helpful votes
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Great Quality Covers
May 1, 2022
Updated review

I ordered covers in 2020 and recently reordered. Great quality and would order from them again.

Date of experience: May 1, 2022

Sadly, I am Retracting my 5 star Review
March 26, 2022
Previous review

I ordered covers in 2020 and they were of high-quality and I just recently purchased another cover through customer service representative and they assured me it would be the same look, style and quality as before- it definitely was not. I have emailed the company and called several times waiting on hold for over and hour and no response. The rep said 48 hours to hear back by email? It's been 5 days! Very unhappy with what I received and customer service is not available when you need it. Definitely would not purchase from them again. Hopeful they see this review and contact me to find a resolution. See the before photos of the heavy duty one I purchased in 2020 and what I recently received. This cover is not what I was told I was purchasing.

Date of experience: March 26, 2022