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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,086
shipping
342
quality
21,524
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Alabama
1 review
0 helpful votes
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Well made
May 1, 2022

Well made cover. Exactly what I wanted but I would upgrade beyond the elastic bottom. Rain wants to puddle since it can't cinch tight enough but it still works great and looks great.

Date of experience: May 1, 2022
Connecticut
1 review
0 helpful votes
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Disappointed Overall
May 31, 2022

First order right color, wrong size due to site default error. They credited.
Second order wrong color, right size.
Who knew that blue would be a different color the 2nd time?
Now I have 2 covers of no use.
I give up.

Date of experience: May 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Deborah, we sincerely apologize for the inconvenience this has caused you. Reviewing the order details, we can check that our team had offered the best possible resolution for the initial order. Further, the second order was placed for a different fabric for the shade of the blue is different. The initial order was for Cover Tuff whereas the second order was placed for Cover Max fabric. You can also check https://www.coversandall.com/fabric for details on all our fabrics. Also, the product display page itself shows a pop-up of the color.

We regret the inconvenience caused. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

New York
1 review
0 helpful votes
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Super quality! Fits perfectly.
May 1, 2022

The covers are crystal clear and very well made. I am very happy with my purchase

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Great product
May 1, 2022

I am so happy with my covers for my outside patio furniture and fire table. It did take a lot of vacation and forth communication and a lot of measuring and re-measuring and re-measuring again. I almost gave up on the whole process of back and forth but I'm glad i didnt it, it was worth the hassle. They fit perfectly and are made with quality material. And the cost wasn't astronomical. It was all with in reason. I would highly recommend getting covers from them and I will get them from them in the future. Amazing work. Maybe the measuring part was user error. This was my first time ordering anything like this so measuring might have been an inch off but they caught it and made sure all dimensions made sense. Very happy with them and my covers!

Date of experience: May 1, 2022
Ohio
2 reviews
0 helpful votes
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Shipping was lightning fast and price was good. Final product was disappointing. Sent several pics of cushion in question... final product looks nothing like original. Ended up stuffing over 10 lbs of fiber fill into covers to fill them out.
If you order cushion covers from this company, I'd recommend ordering an inch or two less than what you measure.

Date of experience: May 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Kenneth, we sincerely apologize for the inconvenience this has caused you. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply.

May we request you to raise a ticket from your Covers&all account and share the below details with us?

1) Full-size images of the covers showing the fitting.
2) Full-size images of the covers being measured on all sides with a tape measured.
3) Images of the white taffeta labels sewn to the edges of the covers.

Rest assured, we will check and conclude this with the best possible outcome.

California
1 review
0 helpful votes
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Perfect!
May 1, 2022

Built a custom sand box in my backyard for my kids and needed a cover to keep my dogs from getting in it so I measured it out and ordered from here and it's a perfect fit and very durable

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Great Products
May 1, 2022

Love that these are custom made so fit any length and width. Great price and was shipped quickly!

Date of experience: May 1, 2022
Missouri
1 review
0 helpful votes
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TV cover
May 1, 2022

Easy, quick, and a fair price…. Excellent experience. I will be ordering again…

Date of experience: May 1, 2022
District of Columbia
1 review
0 helpful votes
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Wonderful experience. Covers and all makes it easy to put in your custom measurements for a perfect fit. They help verify you have the correct measurements by rendering a digital mock up.

Date of experience: May 1, 2022
Georgia
2 reviews
0 helpful votes
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Best in the biz
May 1, 2022

Quality covers for my deck cushions at a reasonable price. Covers and All will be my go to for every cover need from this point on!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Basic table cover
May 1, 2022

Needed a basic table cover that was larger than standard tables. It fits perfectly and was exactly what we ordered.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Great customer service
May 1, 2022

Customer service was great. Walked me thru the process of making a custom cover. Thank you

Date of experience: May 1, 2022
Ohio
1 review
0 helpful votes
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Sample pack
May 1, 2022

Very nice swatches in the sample. It was very helpful for color selection and product qualities.

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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Spa cover
May 1, 2022

Fits perfectly and the extra heavy weight cover should withstand Colorado sun and snow!

Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Better than expected
May 1, 2022

Better than expected. High-quality American-made craftsmanship.

Date of experience: May 1, 2022
Washington
1 review
0 helpful votes
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Windbreak for my horses.
May 1, 2022

Windbreak for my horses. The size is perfect the material was great everything worked out just fine.

Date of experience: May 1, 2022
Connecticut
1 review
0 helpful votes
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Pizza Oven Cover
May 1, 2022

Great product material wise. Size was a little off. I think if we went with the original sizes I gave it would have been better. Kept asking for measurements that made no sense that they already had. But overall it was an easy experience and the product is durable and will protect the oven.

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Fits!
May 1, 2022

Initial contact was followed up with a design and review for clarity. Turned out that a change was required to acommodate the handle and rotisserie mount. Thank you!

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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Patio Furniture Set Covers
May 1, 2022

The covers absolutely fit perfectly and are very well made. Very happy with the covers.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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The cover fits like a glove!
May 1, 2022

Ordering was simple-I liked that I was able to upload a link to the actual fire table for which I needed a cover. It arrived in a very timely manner and it fits perfectly!

Date of experience: May 1, 2022