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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Nebraska
2 reviews
0 helpful votes
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Fabulous
July 1, 2022
Updated review

I absolutely did not expect the quality I received. I was so happy that I told all my friends and relatives about your company. Those that I showed the cover to, could not believe how fast such quality had come from so far away.

Date of experience: July 1, 2022

Time will tell
June 25, 2022
Previous review

Time will tell

Date of experience: May 26, 2022
Washington
1 review
0 helpful votes
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Fire Pit Cover
July 1, 2022

The fire pit cover is great! I needed to special order one because of the unusual size, but the the cost was still reasonable and the product so far is fantastic. I will probably probably order more covers at some point so all of my patio furniture gave the same color over!

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Missing logo
July 31, 2022
Updated review

Worked out well for the most part but did not get logo on both covers

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Casey. We regret learning that one of your covers was missing a logo.

Unfortunately, while placing your order, personalization was passed over for consideration. Additionally, we learned from your communication that a request for a color change had been made, but personalization was not mentioned.

According to your conversation with the escalation team, it appears that you have decided to resolve the problem on your own in exchange for us printing one logo patch for you. The size of it is what our team has asked for.

Your satisfaction matters to us; please write back and help us address your concerns satisfactorily.


Worked out well
May 20, 2022
Previous review

Worked out well

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Custom Cushion Covers
July 1, 2022

Perfect size, well made, superior product, quick delivery. Very happy

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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Great Product
July 1, 2022

These are great! I measured just like they instructed on the website and they fit perfect! The price isn't much more that the pre made covers you see on other sites and you get a custom fit. Makes our old outdoor furniture look brand new!

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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Great product
July 1, 2022

Easy to order. Shipped fast. Looks great. Holds up to any weather we've had so far.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Great service and product
July 1, 2022

The whole ordering and the product were an excellent experience

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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Nice cover
July 1, 2022

I did not order cover with pockets. But it did come with two pockets. Both pockets are upside down.

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
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Coverage for patio furniture
July 1, 2022

Was pretty easy to measure and order to our measurements.
When they added the extra 1-2" it was a little too much but we'll live with it.
Look good

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
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I have ordered twice from covers & all.
Both times I received the covers quickly and they were exactly what I needed to re-cover my cushions.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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5 Stars!
July 1, 2022

I needed a cover for our outdoor L shaped couch. It is large and bulky so we had go custom in order to cover it properly. Covers & All's made us the perfect cover! They made the measuring process super easy and the delivery was amazingly fast! I had my custom cover in less than 2 weeks! Not to mention the price! Much less than I was expecting. I give them 5stars! Would recommend them to everyone.

Date of experience: July 1, 2022
Missouri
1 review
0 helpful votes
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Great cover!
July 1, 2022

Just what I wanted and I really appreciate the timeliness. Cover fits great and looks good too on our outside deck.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Value priced
July 1, 2022

These covers replaced the original ones on the furniture. They are well made fit well, worth every penny!

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
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Easy Ordering
July 1, 2022

I tried Covers & All to get cushion covers for outdoor cushions that were oddly sized. It was a last ditch effort otherwise replacement of furniture would've been necessary. I used their measurement guide to order and the covers I received fit perfectly!

Date of experience: July 1, 2022
Maryland
1 review
0 helpful votes
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Good product; fit well. Side pocket upside down. Generally happy.

Date of experience: July 1, 2022
Wisconsin
1 review
0 helpful votes
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Patio Furniture Covers
July 1, 2022

Ordering was easy. They explain exactly how to measure. The turn around for a custom cover was very quick. They fit perfectly! We love the color and the quality.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Quality covers and reasonabl
July 1, 2022

The covers fit very well on the bottom cushions. The top cushions are slightly big but okay. I love the easy zipper and the quality is good.

Date of experience: July 1, 2022
District of Columbia
1 review
0 helpful votes
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Great material. Seems to be very durable. Fit is just OK. Very loose.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Bbq cover
July 1, 2022

Fit was good for most of the grill but the right side had a hot box and they made the cover the full width instead of reducing. Fits ok but just has extra material - it was a tough design

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Custom cover
July 1, 2022

I ordered a custom measured cover for my outdoor couch set. It is incredibly well made and extremely durable. This will last a long time.

Date of experience: July 1, 2022