Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Great quality, fast service
July 1, 2022

I had a custom cover made for an outdoor table I made. The fit was perfect. The material is very substantial- much nicer than the Webber grill cover that came with the grill. I am very happy with the cover.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Guest V.
Unfollow Guest V.
Share Review
Report Review

Sturdy
July 1, 2022

I'm really pleased of how sturdy this product is. Thanks!

Date of experience: July 1, 2022
GB
2 reviews
0 helpful votes
Follow Bob M.
Unfollow Bob M.
Share Review
Report Review

Great job
July 2, 2022

I had a heavy duty cover made for my customised Weber Smokey Mountain 57cms. Cheaper and far better quality than a Weber replacement cover which would not have fitted well anyway due to a hinge fitted at the back of the smoker. The cover supplied not only looks good but gives the appearance of a product that will last for some considerable time in all weather conditions. Highly recommended.

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Great purchase
July 1, 2022

Looks good, fits good, now lets see how long it holds up! Thanks

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Share Review
Report Review

Fire pit cover
July 1, 2022

Product and service exceeded our expectations and we will use Covers & All in the future.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow Archie B.
Unfollow Archie B.
Share Review
Report Review

Amazing Fit
July 1, 2022

I ordered 4 separate covers, one was very large and all fit perfect!

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
Follow Wallace Q.
Unfollow Wallace Q.
Share Review
Report Review

Patio furniture cover
July 1, 2022

Came exactly as we measured and fits great. I would recommend and I will be ordering again for additional outdoors furniture.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Megan A.
Unfollow Megan A.
Share Review
Report Review

Easy to navigate, great product
July 1, 2022

I ordered replacement covers for existing cushions that had seen better days. It was easy to put in measurements (it's pretty fool proof!) and upload pictures. They came pretty quickly and fit like a glove. 10/10 will order again when needed!

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Share Review
Report Review

Had custom made wind screen for a crowd barrier. Perfect size and shape. It can a week late due to covid shipping. But Thank you. Looks great.

Date of experience: July 1, 2022
Wisconsin
1 review
0 helpful votes
Follow Nicole U.
Unfollow Nicole U.
Share Review
Report Review

Ordering was pretty easy. The material seems good so far, but the tarp gromet holes were not evenly spaced 12" apart. When I put 2 panels together, some of the gromet holes don't line up correctly.

Date of experience: July 1, 2022
Alabama
1 review
0 helpful votes
Follow Wilder U.
Unfollow Wilder U.
Share Review
Report Review

Good job
July 1, 2022

Perfect fitting result, quick response, high quality

Date of experience: July 1, 2022
North Carolina
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

More great covers!
July 1, 2022

Second order and the covers are perfect! Very happy with the product.

Date of experience: July 1, 2022
Maryland
1 review
0 helpful votes
Follow Michelle Q.
Unfollow Michelle Q.
Share Review
Report Review

Fire pit cover
July 31, 2022

Great quality but the fit was wrong
The cover wouldn't go all the way down on the square fire pit it got narrow as you tried to pull it down

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Michelle. We are sorry to note your disappointment. Each cover is handcrafted by meticulously following the measurements you provide us with your order. Additionally, as mentioned on the product page, "We add 1" to 2" of leeway on the given width/depth, for an easy pull-in or pull-out." If you feel any of the sides are the wrong size, please take a few pictures showing the incorrect size using a tape measure and email us at [email protected]. We will promptly send you a replacement if we have made an error in the dimensions.

Nevada
1 review
0 helpful votes
Follow Trent M.
Unfollow Trent M.
Share Review
Report Review

Great custom product
July 1, 2022

Covers fit perfectly! Reasonably priced product, good quality. I will definitely use them again

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

These are excellent!
July 1, 2022

Ordered cushion covers for my patio furniture. Quality of fabric is very good, sturdy, color was exactly right. The Fit was right on too.

Date of experience: July 1, 2022
South Dakota
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Patio covers
July 1, 2022

We love our covers. Great quality and great service.

Date of experience: July 1, 2022
Nebraska
2 reviews
0 helpful votes
Follow Bryon H.
Unfollow Bryon H.
Share Review
Report Review

Fabulous
July 1, 2022
Updated review

I absolutely did not expect the quality I received. I was so happy that I told all my friends and relatives about your company. Those that I showed the cover to, could not believe how fast such quality had come from so far away.

Date of experience: July 1, 2022

Time will tell
June 25, 2022
Previous review

Time will tell

Date of experience: May 26, 2022
Washington
1 review
0 helpful votes
Follow Rob K.
Unfollow Rob K.
Share Review
Report Review

Fire Pit Cover
July 1, 2022

The fire pit cover is great! I needed to special order one because of the unusual size, but the the cost was still reasonable and the product so far is fantastic. I will probably probably order more covers at some point so all of my patio furniture gave the same color over!

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
Follow Casey A.
Unfollow Casey A.
Share Review
Report Review

Missing logo
July 31, 2022
Updated review

Worked out well for the most part but did not get logo on both covers

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Casey. We regret learning that one of your covers was missing a logo.

Unfortunately, while placing your order, personalization was passed over for consideration. Additionally, we learned from your communication that a request for a color change had been made, but personalization was not mentioned.

According to your conversation with the escalation team, it appears that you have decided to resolve the problem on your own in exchange for us printing one logo patch for you. The size of it is what our team has asked for.

Your satisfaction matters to us; please write back and help us address your concerns satisfactorily.


Worked out well
May 20, 2022
Previous review

Worked out well

Date of experience: May 20, 2022
California
1 review
0 helpful votes
Follow NISHY O.
Unfollow NISHY O.
Share Review
Report Review

Custom Cushion Covers
July 1, 2022

Perfect size, well made, superior product, quick delivery. Very happy

Date of experience: July 1, 2022