Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had a custom cover made for an outdoor table I made. The fit was perfect. The material is very substantial- much nicer than the Webber grill cover that came with the grill. I am very happy with the cover.
I had a heavy duty cover made for my customised Weber Smokey Mountain 57cms. Cheaper and far better quality than a Weber replacement cover which would not have fitted well anyway due to a hinge fitted at the back of the smoker. The cover supplied not only looks good but gives the appearance of a product that will last for some considerable time in all weather conditions. Highly recommended.
Product and service exceeded our expectations and we will use Covers & All in the future.
I ordered 4 separate covers, one was very large and all fit perfect!
Came exactly as we measured and fits great. I would recommend and I will be ordering again for additional outdoors furniture.
I ordered replacement covers for existing cushions that had seen better days. It was easy to put in measurements (it's pretty fool proof!) and upload pictures. They came pretty quickly and fit like a glove. 10/10 will order again when needed!
Had custom made wind screen for a crowd barrier. Perfect size and shape. It can a week late due to covid shipping. But Thank you. Looks great.
Ordering was pretty easy. The material seems good so far, but the tarp gromet holes were not evenly spaced 12" apart. When I put 2 panels together, some of the gromet holes don't line up correctly.
Second order and the covers are perfect! Very happy with the product.
Great quality but the fit was wrong
The cover wouldn't go all the way down on the square fire pit it got narrow as you tried to pull it down
Covers fit perfectly! Reasonably priced product, good quality. I will definitely use them again
Ordered cushion covers for my patio furniture. Quality of fabric is very good, sturdy, color was exactly right. The Fit was right on too.
We love our covers. Great quality and great service.
I absolutely did not expect the quality I received. I was so happy that I told all my friends and relatives about your company. Those that I showed the cover to, could not believe how fast such quality had come from so far away.
The fire pit cover is great! I needed to special order one because of the unusual size, but the the cost was still reasonable and the product so far is fantastic. I will probably probably order more covers at some point so all of my patio furniture gave the same color over!
Worked out well for the most part but did not get logo on both covers
Hello, Casey. We regret learning that one of your covers was missing a logo.
Unfortunately, while placing your order, personalization was passed over for consideration. Additionally, we learned from your communication that a request for a color change had been made, but personalization was not mentioned.
According to your conversation with the escalation team, it appears that you have decided to resolve the problem on your own in exchange for us printing one logo patch for you. The size of it is what our team has asked for.
Your satisfaction matters to us; please write back and help us address your concerns satisfactorily.
Perfect size, well made, superior product, quick delivery. Very happy
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hello, Michelle. We are sorry to note your disappointment. Each cover is handcrafted by meticulously following the measurements you provide us with your order. Additionally, as mentioned on the product page, "We add 1" to 2" of leeway on the given width/depth, for an easy pull-in or pull-out." If you feel any of the sides are the wrong size, please take a few pictures showing the incorrect size using a tape measure and email us at [email protected]. We will promptly send you a replacement if we have made an error in the dimensions.