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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Quality covers and reasonabl
July 1, 2022

The covers fit very well on the bottom cushions. The top cushions are slightly big but okay. I love the easy zipper and the quality is good.

Date of experience: July 1, 2022
District of Columbia
1 review
0 helpful votes
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Great material. Seems to be very durable. Fit is just OK. Very loose.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Bbq cover
July 1, 2022

Fit was good for most of the grill but the right side had a hot box and they made the cover the full width instead of reducing. Fits ok but just has extra material - it was a tough design

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Custom cover
July 1, 2022

I ordered a custom measured cover for my outdoor couch set. It is incredibly well made and extremely durable. This will last a long time.

Date of experience: July 1, 2022
Indiana
1 review
0 helpful votes
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We couldn't find anywhere a cover for our fire pit. We found your website and you modified your standard dimensions to meet our needs. The cover fits perfectly and is of great quality. We will be ordering more.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Pleasant experience
July 1, 2022

I was 100% pleased with quality and fit - it was a very pleasant experience

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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A ton of emails and photos needed took two months to get instead of two weeks.

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Mamie. Our sincere apologies for the longer-than-expected delay in the order. To ensure that every custom cover we make fits each customer perfectly, we always get in touch with them to discuss their specific needs. If there was anything that we didn't do well, we apologize.

The fact that you are pleased with our customer service makes us happy, and we sincerely hope the covers meet and even exceed your expectations. Although we strive to produce top-notch products and deliver first-rate customer service, we acknowledge that there is always room for improvement. Your feedback has been shared with our team.

Maryland
1 review
0 helpful votes
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Quick and Easy
July 1, 2022

Quick delivery and exactly as described. Fits perfectly - and snug!

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Great, easy experience!
July 1, 2022

Everything was fast, affordable and easy. High quality too!

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Grill cover
July 1, 2022

Seems to be pretty good
Hopefully it will hold up in the winter conditions
Material seems to show creases
But hopefully it will last a few years

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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Great Material
July 1, 2022

Material is very durable. Zippers are nicely sewn in.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Custom Covers
July 1, 2022

The custom covers that I ordered were perfect for my need and the sizing looks like it came from the factory.

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
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Nice cover
July 1, 2022

Like the cover but they put put our name on the side instead of the top where we asked for it to be put..

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Perfect
July 1, 2022

The covers fit perfectly. I was actually unsurprised how well they looked, given how inexpensive they were.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Beautiful cover
July 1, 2022

Covers&all was very careful to ensure that the measurements were correct. They communicated proactively. The end product is beautiful and high quality.

Date of experience: July 1, 2022
Delaware
2 reviews
0 helpful votes
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Great Quality and Perfect Fit
July 1, 2022

Although the delivery took a long time (probably due to Covid), I am very pleased with the workmanship and quality and value of my cover for my fireplace.

Date of experience: July 1, 2022
France
1 review
0 helpful votes
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While the covers that I received were exactly what I expected and they fitted perfectly, I was surprised to see that my package was shipped from India. I had the impression from the website that the product was made in the US. I am very aware of the environmental impact of intercontinental shipping and I am mindful of where I get my orders shipped from, so that was disappointing.

Date of experience: July 1, 2022
Maryland
1 review
0 helpful votes
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Great customer service
July 1, 2022

On my initial purchase, I had selected the wrong cover for our couch shape. Customer service reached out to me after reviewing the uploaded photos and helped me make corrections. The final result was a perfect fit!

Date of experience: July 1, 2022
Hawaii
1 review
0 helpful votes
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Great!
July 1, 2022

Very nice covers. Love the quality and look. Thanks.

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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Arrived on time and fit perfectly based on provided measurements. Impressed with great quality material and workmanship.

Date of experience: July 1, 2022