Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,051
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Guest W.
Unfollow Guest W.
Share Review
Report Review

Looks fabulous
July 1, 2022

I had a patio wicker sectional that the cushion covers needed to be replaced. Trying to find replacement cushions was more money than to purchase a new sectional. So we gave the Covers and all a try. Worked out fantastic! Love the look.

Date of experience: July 1, 2022
Missouri
1 review
0 helpful votes
Follow DOROTHY A.
Unfollow DOROTHY A.
Share Review
Report Review

The website was clear and easy to navigate. I appreciated the photo attachment option.

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
Follow Douglas B.
Unfollow Douglas B.
Share Review
Report Review

Material
July 1, 2022

Material was thinner than anticipated. Appears to handle the wind and rain.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow Lynn C.
Unfollow Lynn C.
Share Review
Report Review

PERFECT FIT!
July 1, 2022

Love my covers! Such a HIGH quality of material. 100% worth the money I spent. These will last me a lifetime.

Date of experience: July 1, 2022
Sweden
1 review
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Share Review
Report Review

Cost effective
July 1, 2022

Cover arrived as promised and fits well. Much better quality than the cover sold with my BBQ

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
Follow Jim W.
Unfollow Jim W.
Share Review
Report Review

Great product
July 1, 2022

The site made it easy to enter appropriate dimensions for cover. Cover arrived in a timely fashion and was of good quality. Cover fits well and looks durable. Will order more covers in the future.

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

.
July 1, 2022

...

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Michele Q.
Unfollow Michele Q.
Share Review
Report Review

The pillows I have are rounded. So I measured and ordered. They are way too big. I wish they had given you some tips on how to measure with advice. Oh well. The quality itself is wonderful.

Date of experience: July 1, 2022
California
2 reviews
0 helpful votes
Follow Rose T.
Unfollow Rose T.
Share Review
Report Review

Thank you
July 1, 2022

Thank you for replacing my original order with one that fits the table better.

Date of experience: July 1, 2022
Georgia
2 reviews
3 helpful votes
Follow Jen T.
Unfollow Jen T.
Share Review
Report Review

Wonderful product
July 1, 2022

Our deck furniture cushions had seen better days. I used the website's easy measure tool and ordered covers to go over the cushions. The covers arrived in a timely manner, where easy to put on and look great! The workmanship is strong and we are very happy with the result. It's like I have a whole new set of furniture for less than $150. Highly recommend.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Quality
July 1, 2022

Good quality and service for the furniture covers!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Cory V.
Unfollow Cory V.
Share Review
Report Review

Outdoor Cover
July 1, 2022

Awesome experience! Great product. On time delivery

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Sonia X.
Unfollow Sonia X.
Share Review
Report Review

Out door patio cushions
July 1, 2022

We are very happy with our new covers! The quality of the material is very good and they arrived very quickly.

Date of experience: July 1, 2022
Hawaii
1 review
0 helpful votes
Follow H X.
Unfollow H X.
Share Review
Report Review

Very Pleased
July 1, 2022

Arrived in time, product was more then expected, very good material, so far holding-up very weather

Date of experience: July 1, 2022
Virginia
1 review
0 helpful votes
Follow Pamela O.
Unfollow Pamela O.
Share Review
Report Review

Great cushions!
July 1, 2022

My parents ordered these to fit my 50+ year old glider that belonged to my grandma. They're comfy, sturdy, and absolutely beautiful.

Date of experience: July 1, 2022
Colorado
1 review
0 helpful votes
Follow Bryan Q.
Unfollow Bryan Q.
Share Review
Report Review

A very thorough experience
July 1, 2022

I placed my order in early May and received several emails very promptly, requesting clarification on measurements of my patio furniture that I had provided to ensure an exact fit. The cover fits perfectly, is super thick, and I am extremely happy with my purchase. The location gets lots of sun, so we shall see how it holds up.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow Kathy W.
Unfollow Kathy W.
Share Review
Report Review

Super Satisfied
July 1, 2022

I am not a big online shopper. Usually always a bad experience for me! Your Company was extremely pleasurable. Well the measurements were a little difficult. Although they turned out perfect. I have had so many compliments on the quality of your covers. Extremely Satisfied. I have saved my measurements and maybe next year I will order the inserts. My on wish is that they were water proof not just resisted.

Loading...
Date of experience: July 1, 2022
West Virginia
2 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

PERFECT FIT AND PERFORMANCE
July 1, 2022

I measured, I ordered, they delivered. I fits, it looks perfect and the material is better than what it replaced.

Date of experience: July 1, 2022
New York
2 reviews
0 helpful votes
Follow Jamie T.
Unfollow Jamie T.
Share Review
Report Review

Patio Chair covers
July 1, 2022

I was able to easily measure 6 chairs and the covers fit perfectly the zipper on 2 sides is the way to go.

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
Follow Lillian H.
Unfollow Lillian H.
Share Review
Report Review

Cover was too big for the pergola
July 31, 2022
Updated review

All delivered on time but cover was too big for the pergola. I sent pictures before the cover was ordered and clearly it shows the entire pergola was 10 x 12 but the cover was not supposed to extend to the entire decorative area, just the inside. So no refund, just a 20% credit on next purchase.

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Lillian. We regret that your pergola cover order did not come out as you had hoped.

Our records show that you did disclose the details of your pergola and that you specifically said that you only required the top of the part to be covered. Given that we supply just the top portion of it, your request was in accordance with our pergola cover, and therefore, our team recommended the product for you to order.

We recognize that since this is your first order, you might not be aware that the product will be constructed specifically for the measurements, since we cannot predict its inside measurements. Each cover is individually handcrafted according to the precise measurements specified in the customer's order, and each product page includes instructions on how-to-measure the item. We could have avoided it if you had only uploaded the images and mentioned the instructions on your order.

We responded to your email with the best solution we were able to come up with for this problem. Your satisfaction matters to us; please write back and help us address your concerns satisfactorily.


Rep very helpful
May 17, 2022
Previous review

Rep very helpful - i did not see a verification of the grommets to be included in cover.

Date of experience: May 17, 2022