On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything related to the grill cover and customer service was excellent. However the shipping experience was terrible. FedEx kept changing delivery dates and while I put package on vacation hold, delivery date was not changed.
I've been looking for replacement cushions for our patio set & it was so hard to find the right size. I was skeptical about ordering through Covers & All because the prices seemed too good to be true. But, it was easy to measure and order, pretty quick to receive the product & we LOVE what we got. Sturdy material (better than what we had) and the color is perfect. We ordered the gray. I would highly recommend them. Be sure you do measure properly would be my only advice. I also didn't pay attention and ordered the wrong pillow style so I had to place another order, but I was still able to use a couple of the original ones I purchased by accident. No returns from what I can tell so double check.
Fast delivery. Waterproof, durable and good looking product. Very happy with all of it!
Easy to order and fast delivery, quality products at a cheap rate
Really good product! Easily worked with. Only problem was ordering was not clear as to where the straps would be
Directions on how to order correct sizes was easy to navigate and items were perfect upon receipt.
The company tried really hard with a lot of back and forth on measurements etc. The material is much heavier and more rubber like and the sizes are not right. Not sure if I didn't understand how to measure or the covers are a couple of inches short. But one I will have to cut at end to make it work.
Second order with covers and all, so glad to order and happy with product and service! The sizing is perfect!
This cover was exactly what we needed! The sizing is perfect and great quality!
Great workmanship easy measuring direction and quick delivery.
Thank you
Vinny
I got a customized cover for a pizza oven and an outdoor table. I took the measurement as instructed and they came perfect. I strongly recommend. Thinking about getting another one for another table we have outdoor. Much better than the ones you find in stores.
The new dog cover on the crib mattress fits fine! Used a pale beige to hide fur.
We ordered a custom cover for our fire pit patio set and love it! Since the size of our patio set was unique we worked with the design team to ensure the correct dimensions for each piece. They did an amazing job communicating throughout the process and the end result was a perfect fit. Also the cover seems durable and strong enough to survive the Arizona summers.
The product I received was perfect and I found it easy to order. There were several things that were odd shaped and it turned out great.
Found the company online. The custom measurement directions were perfect. The quality was better than expected and the fit was great also!
I was looking for a cover for a golf club set that sits on a display rack. Impossible to find. I just sent them the measurements and I had it at my house 4 days later! Excellent quality, speed and precision!
I am very satisfied with my covers! They fit perfectly are well made and durable!
Multiple design options, various types cover virtually all possible kinds of cover for me. I have ordered 3 different covers for different equipment and furniture for my patio
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Deb. We are sorry to note your disappointment. Each cover is handcrafted by meticulously following the measurements you provide us with your order. Additionally, as mentioned on the product page, "We add 1" to 2" of leeway on the given width/depth, for an easy pull-in or pull-out." If you feel any of the sides are the wrong size, please take a few pictures showing the incorrect size using a tape measure and email us at [email protected]. We will promptly send you a replacement if we have made an error in the dimensions.