Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow ANTHONY U.
Unfollow ANTHONY U.
Share Review
Report Review

Not opened yet.
July 1, 2022
Updated review

Waiting for contractors to put up. At least until beginning of August.

Date of experience: July 1, 2022

Price change too much
June 22, 2022
Previous review

Price change too much

Date of experience: May 22, 2022
New Jersey
1 review
0 helpful votes
Follow Howard A.
Unfollow Howard A.
Share Review
Report Review

Cushion covers
July 1, 2022

They fit great and repels water very well made would buy again

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
Follow Ronald F.
Unfollow Ronald F.
Share Review
Report Review

Everything was good and I like the fact that your company made sure that we both had the right dimensions for the cover.

Date of experience: July 1, 2022
Tennessee
1 review
0 helpful votes
Follow Sandy Z.
Unfollow Sandy Z.
Share Review
Report Review

Picnic Table Seat Covers
July 1, 2022

I had been wrapping my picnic table seat pads with a vinyl tablecloth and trying to seal with mailing tape... lol. That worked for a while but then I would have to redo with the tape. I am not sure where I saw your website but so thankful that I did! I love them! I couldn't believe the great quality AND how quickly I got them. (I could have ordered slightly smaller to match the measurements exactly since you allow a little extra but I also added a little extra. For that reason, they are a little loose but that is perfectly fine with me. I wanted to make sure the pads would go in easily. I would eagerly refer others to you who are needing covers of any kind.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Rhonda W.
Unfollow Rhonda W.
Share Review
Report Review

Saved good cushions
July 1, 2022

Good quality. I had very comfortable and thick cushions that I'd let weather ruin. The cost of equivalent would gave been too much. The covers were excellent. As an answer!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Wrong size
July 31, 2022

Not the size I ordered
Had to move my attachment location

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Robert. We're sorry to hear that the product didn't live up to your expectations. We request post-to-post measurements because, as noted on the product page, the finished item will be reduced diagonally by 16.5" to accommodate the hardware if the item is purchased with accessories. When using the hardware with fully extended turn buckles, a correct fit must be achieved.

If you encounter any other issue, would you please take photos showing the error in measurement and contact us at [email protected]? so that we can review them and make this right for you?

Virginia
1 review
0 helpful votes
Follow Tommy K.
Unfollow Tommy K.
Share Review
Report Review

. Great cover
July 1, 2022

Great fir as it was made to fit my fire pit. Good materials and well made cover

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
Follow Guest G.
Unfollow Guest G.
Share Review
Report Review

Jenn Aire Cover
July 1, 2022

Fits perfectly, better material than the original cover. The design department had a question about the size of my grill. They sent a detailed email to confirm my dimensions.

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Lowell Z.
Unfollow Lowell Z.
Share Review
Report Review

Doesn't Fit
July 31, 2022

The shade sail did not match the dimensions I specified. It does not fit the space I needed covered

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Lowell. We're sorry to hear that the product didn't live up to your expectations. We request post-to-post measurements because, as noted on the product page, the finished item will be reduced diagonally by 16.5" to accommodate the hardware if the item is purchased with accessories. When using the hardware with fully extended turn buckles, a correct fit must be achieved. We've already responded to your email with our best solution. We are confident it will be a success, so we hope you'll give it a shot.

Florida
1 review
0 helpful votes
Follow Duncan N.
Unfollow Duncan N.
Share Review
Report Review

Communication
July 31, 2022

I was not concern so much with the cost as I was with getting what I ordered
The dimensions I gave them they kept telling me they could not do I kept telling them i would take full responsibility Just do what I asked.
After many calls back and fourth I gave into dimensions they toll me would work
I should have canceled the oder.

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Duncan. We're sorry that your order did not come out the way you had hoped. The triangle you drew cannot be formed using the original measurement you provided. The only shape that could have been created by our system is a straight line; a triangle was not possible. Our team asked for a picture of the area in order to determine its shape and to provide a product that is appropriate for the shape and size you require.

To help us figure out what went wrong with this order, could you please take a picture of the product once it has been installed and send it to [email protected]? If we are proven to have done something wrong in any way, rest assured that we will take full responsibility for making it right.

California
1 review
0 helpful votes
Follow Rachel X.
Unfollow Rachel X.
Share Review
Report Review

I didn't have a spot inside where I could put the water softener so I had to put it outside and planned on just modifying a BBQ cover... until I found the custom option with Covers & All! I measured and sent photos/links, and they were SO intentional about making it perfect. They modified my measurements to make it fit even better, and created slits for the pipes in the back. Such a great experience. Would use them for anything else I need a cover for.

Date of experience: July 1, 2022
Connecticut
1 review
0 helpful votes
Follow Trisha I.
Unfollow Trisha I.
Share Review
Report Review

Cushion covers
July 1, 2022

Great quality, waterproof and very nice looking. Satisfied customer!

Date of experience: July 1, 2022
Virginia
1 review
0 helpful votes
Follow Brett O.
Unfollow Brett O.
Share Review
Report Review

I've used Covers & All for all my outdoor furniture coverings and I've been very happy with how well they've protected my furniture from the Maryland heat, snow and rain.

Date of experience: July 1, 2022
North Carolina
1 review
0 helpful votes
Follow Todd N.
Unfollow Todd N.
Share Review
Report Review

Fire table cover
July 1, 2022

No issues, cover works well. I wish I would have requested a swatch of the material first, as I may have looked at other materials.

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
Follow Don Q.
Unfollow Don Q.
Share Review
Report Review

Perfect!
July 1, 2022

The product I ordered was shipped promptly and works very well.

Date of experience: July 1, 2022
New Mexico
1 review
0 helpful votes
Follow Georgina P.
Unfollow Georgina P.
Share Review
Report Review

Just what I needed!
July 1, 2022

I got a set of custom covers for some outdoor bar stools. I love how customizable they were. They arrived fast and fit perfectly.

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
Follow Roland L.
Unfollow Roland L.
Share Review
Report Review

Excellent product
July 1, 2022

Cover for the fire pit was very sturdy and exactly what I was looking for

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow Brad M.
Unfollow Brad M.
Share Review
Report Review

Perfect Fit
July 1, 2022

Production to delivery was incredibly fast. These fit my chairs perfectly and were exactly what I was looking for. They have held up to weather very well thus far and look great on my chairs.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Ronald K.
Unfollow Ronald K.
Share Review
Report Review

Exact measurements
July 1, 2022

Exact measurements and great quality. Would order again.

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
Follow Guest W.
Unfollow Guest W.
Share Review
Report Review

Fast delivery!
July 1, 2022

The website was easy to use and the product turned out great. Love the fast delivery! Thank you

Date of experience: July 1, 2022